ZipRecruiter

Log In

1

Ala Moana Job Jobs (NOW HIRING)

AccorHotel

Owner Relations Manager

Honolulu, HI · On-site

$63K - $70K/yr

The Ala Moana Hotel by Mantra is part of the Accor Hotel group that consists of more than 4,900 hotels across 39 global brands in 110 countries. The Hotel itself is a landmark Honolulu hotel and is ...

AccorHotel

Owner Relations Manager

Honolulu, HI · On-site

$63K - $70K/yr

The Ala Moana Hotel by Mantra is part of the Accor Hotel group that consists of more than 4,900 hotels across 39 global brands in 110 countries. The Hotel itself is a landmark Honolulu hotel and is ...

MANTRA

Owner Relations Manager

Honolulu, HI

The Ala Moana Hotel by Mantra is part of the Accor Hotel group that consists of more than 4,900 hotels across 39 global brands in 110 countries. The Hotel itself is a landmark Honolulu hotel and is ...

AccorHotel

Host/Cashier - AM Shifts Only

Honolulu, HI · On-site

$27.82 - $34.78/hr

The Ala Moana Hotel by Mantra is part of the Accor Hotel group that consists of more than 4,900 hotels across 39 global brands in 110 countries. The Hotel itself is a landmark Honolulu hotel and is ...

gorjana

Stylist (Ala Moana)

Honolulu, HI · On-site

This is for our store at the Ala Moana Center! We are not hiring seasonally for this location. Your Day to Day Includes : Customer Service: * You approach guests proactively in a warm and welcoming ...

Hermès

Maintenance Associate, Ala Moana

Honolulu, HI

$26.54 - $29.33/hr

The Hermes Ala Moana Boutique opened in (2003 and focuses on providing extraordinary service to clients as a part of the Pacific West Region. This position will report to the Operations Manager and ...

AccorHotel

Housekeeper I (On-Call)

Honolulu, HI · On-site

$26.36 - $32.95/hr

The Ala Moana Hotel by Mantra is part of the Accor Hotel group that consists of more than 4,900 hotels across 39 global brands in 110 countries. The Hotel itself is a landmark Honolulu hotel and is ...

gorjana

Stylist (Ala Moana)

Honolulu, HI

This is for our store at the Ala Moana Center! We are not hiring seasonally for this location. Your Day to Day Includes : Customer Service: * You approach guests proactively in a warm and welcoming ...

CHANEL

Fashion Advisor, Ala Moana

Honolulu, HI

$27.70 - $34/hr

Fashion Advisor, Ala Moana At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual ...

Hermès

Maintenance Associate, Ala Moana

Honolulu, HI

$26.54 - $29.33/hr

The Hermes Ala Moana Boutique opened in (2003 and focuses on providing extraordinary service to clients as a part of the Pacific West Region. This position will report to the Operations Manager and ...

Hermès

Maintenance Associate, Ala Moana

Honolulu, HI · On-site

$26.54 - $29.33/hr

The Hermès Ala Moana Boutique opened in (2003 and focuses on providing extraordinary service to clients as a part of the Pacific West Region. This position will report to the Operations Manager and ...

Chanel

Fashion Advisor, Ala Moana

Honolulu, HI

$27.70 - $34/hr

Fashion Advisor, Ala Moana At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual ...

Hermès

Maintenance Associate, Ala Moana

Honolulu, HI

$26.54 - $29.33/hr

The Hermes Ala Moana Boutique opened in (2003 and focuses on providing extraordinary service to clients as a part of the Pacific West Region. This position will report to the Operations Manager and ...

next page

Showing results 1-20

All JobsAla Moana Job Jobs

Ala Moana Job information

What jobs are in high demand?

In Hawaii, high-demand jobs include hospitality and tourism roles such as hotel staff, restaurant workers, and tour guides, due to the state's reliance on tourism. Healthcare positions like nurses and medical assistants are also in demand, along with construction and maintenance jobs driven by ongoing development projects. Skills in customer service, language proficiency, and certifications in healthcare or trades can improve employment prospects.

What do most Hawaiians do for a living?

Many Hawaiians work in the tourism industry, including jobs in hospitality, food service, and retail, due to the state's reliance on tourism. Other common occupations include healthcare, education, government services, and agriculture, often requiring customer service skills and local knowledge.

What is the difference between Ala Moana Job vs Retail Associate?

AspectAla Moana JobRetail Associate
Required CredentialsHigh school diploma or equivalent, customer service skillsHigh school diploma or equivalent, customer service skills
Work EnvironmentShopping mall, retail stores, customer-facingRetail stores, customer-facing, flexible hours
Employer & IndustryRetail stores at Ala Moana Center, retail industryVarious retail stores, retail industry
Common Search & ComparisonYesYes

The Ala Moana Job typically refers to retail positions within the Ala Moana Center, focusing on customer service in a mall environment. Retail Associates work in similar retail settings, often in various stores. The main differences are location-specific and may involve different store policies, but both roles require similar skills and credentials.

What jobs are hiring?

Jobs hiring in Hawaii include positions in retail, hospitality, healthcare, and tourism industries, especially at resorts, restaurants, and retail stores. Many employers seek candidates with customer service skills, flexibility, and the ability to work in a fast-paced environment, often requiring part-time or seasonal schedules.

Is it difficult to get a job in Hawaii?

Securing a job in Hawaii can be competitive due to a limited local job market and high demand in certain sectors like tourism and hospitality. Job seekers often need relevant skills, experience, and sometimes local connections to improve their chances of employment.
More about Ala Moana Job jobs
What cities are hiring for Ala Moana Job jobs? Cities with the most Ala Moana Job job openings:
What states have the most Ala Moana Job jobs? States with the most job openings for Ala Moana Job jobs include:
What job categories do people searching Ala Moana Job jobs look for? The top searched job categories for Ala Moana Job jobs are:
Ala Moana Job jobs near you
Infographic showing various Ala Moana Job job openings in the United States as of July 2026, with employment types broken down into 17% Full Time, 77% Part Time, and 6% Temporary. Highlights an 100% In-person job distribution.

Owner Relations Manager

AccorHotel

Honolulu, HI • On-site

$63K - $70K/yr

Full-time

Re-posted 12 days ago

Job description

Company Description
About Us:
The Ala Moana Hotel by Mantra is part of the Accor Hotel group that consists of more than 4,900 hotels across 39 global brands in 110 countries. The Hotel itself is a landmark Honolulu hotel and is seen by many as the Kama'aina hotel of choice to stay and to work.
Accor Hotels offer opportunities, growth, and a culture of inclusion to let each individual shine. We place people at the heart of what we do, and nurture real passion for service and achievement beyond limits.
Job Description
Job Summary:
The Owner Relations Manager develops and maintains relationships with existing owners and new investors, with the aim of retaining and growing keys under the Ala Moana Hotel by Mantra rental program management. The growth will be achieved by actively reviewing key lost trends as well as identifying opportunities for growth. They will implement strategies and campaigns in order to grow new keys, monitor and track key losses and support the retention of our existing keys across the Hotel.
Duties
  • Provide a high level of service to all Unit Owners and potential Owners within Ala Moana Hotel at all times.
  • Maintain a high level of market and product knowledge about all aspects of the Honolulu real estate market, the Ala Moana Hotel & Mantra Group.
  • Efficiently communicate with all members of the Mantra Group team to ensure the department as a whole achieves its fullest potential.
  • Develop and maintain a high level of knowledge about the IRAA, services and options provided by Ala Moana rental program.
  • Ensure you are well versed with your targeted units' current, historic rental activity, market rental returns, and competitor returns.
  • Develop an intimate knowledge of all offsite property management companies working within Ala Moana Hotel and establish further knowledge about their method of operation, agreements and returns.
  • Communicating with and/or meeting with investors personally to discuss and promote our benefits and services.
  • Implement strategies and initiatives to both retain and increase our conversion of keys into the rental program.
  • Facilitate regular prospecting and incentive mail-outs.
  • Use the owner database to make regular sales calls to unit owners outside the rental program and keep an updated master database.
  • Forge and maintain strong relationships with potential alliance partners, such as Real Estate agents to achieve referral relationships.
  • Ensure you maintain an up to date knowledge of units listed for sale within Ala Moana Hotel and assist agents or investors with information at each opportunity to secure rental program membership.
  • Coordinate realtor showings, out-of-order blocks and conduct escorted showings to educate New Buyers of the advantages of the hotel rental program.
  • Maintain and distribute Rental Program - Owner Realtor/Property Manager/Housekeeper Authorization Access Log.
  • Produce investor information collateral, in conjunction with Mantra Group corporate office.
  • Maintain an up to date knowledge of all unit sales within the building and ensure each new owner is contacted where possible to ensure all new keys are captured.
  • Review weekly records of terminated keys, contacting each owner and/or working with the respective Owner Relations Manager, to ensure every effort has been made to retain the key.
  • Review key loss reports monthly, to ensure accuracy and to identify any key loss/gain trends.
  • Maintain and grow owner email address database.
  • Maintain weekly EDS report and ensure units that are below occupancy, ADR and/or affected by out-of-order reasons are monitored by GSA blockers.
  • Assist Owner Relations Team with periodic administrative tasks where required, including general Owner Relations office support.
  • Developing and maintaining good working inter-departmental relationships with other departments and key stakeholders of the business; i.e. Front Office, Reservations, Sales & Marketing and Hawaiiana Management Company
  • Assisting the Director of Owner Relations with any additional duties or projects as required.

Qualifications
Minimum Qualifications
  • Minimum three (3) years of hotel operations, property management and/or owner relations experience
  • High school diploma or equivalent
  • Proficient in Microsoft Office (Excel, Word, Outlook, etc.)
  • Strong organization skills with ability to set priorities, manage multiple simultaneous projects and meet deadlines
  • Ability to work independently and as part of a team
  • Excellent verbal and written communication skills
  • Critical thinking and problem solving skills
  • High attention to detail
  • Exceptional customer service skills

Preferred Experience
  • Bachelors Degree
  • Basic knowledge of Hawaii State Tax collection (GET/TAT/OTAT)
  • Experience in the Hospitality industry
  • Proficiency in Japanese (reading, speaking and writing) a plus

Additional Information
Salary:
$63,000 - $70,000 annually
Salary offer is based on a number of factors such as job-related knowledge, skills and experience. Our company offers a competitive benefits package on top of base.
Ala Moana Hotel by Mantra is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Ala Moana by Mantra does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Apply