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Ais Call Center Jobs (NOW HIRING)

AIS, Inc.

Fisheries Gear Specialist

Pascagoula, MS · On-site

AIS is looking for a Fisheries Gear Specialist to support the Southeast Fisheries Science Center ... If you have any questions pertaining to this opening, please reach out to our Talent Team or call ...

AIS, Inc.

Underwater Acoustician

Beaufort, NC · On-site

AIS is seeking an Acoustician to support NOAA Southeast Fisheries Science Center's (SEFSC) Advanced ... If you have any questions pertaining to this opening, please reach out to our Talent Team or call ...

AIS Inc

Underwater Acoustician

Beaufort, NC · On-site

AIS is seeking an Acoustician to support NOAA Southeast Fisheries Science Center's (SEFSC) Advanced ... If you have any questions pertaining to this opening, please reach out to our Talent Team or call ...

AIS Inc

Fisheries Gear Specialist

Pascagoula, MS · On-site

AIS is looking for a Fisheries Gear Specialist to support the Southeast Fisheries Science Center ... If you have any questions pertaining to this opening, please reach out to our Talent Team or call ...

AIS

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Home Improvement Installation Scheduler

Sterling Heights, MI · On-site

$18 - $19.50/hr

Two days before scheduled appointments, you'll call customers to remind them of their installation ... Since your center deals with installations, familiarity with flooring or home improvement ...

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Ais Call Center information

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How much do ais call center jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for ais call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is an AIS call center?

An AIS Call Center is a customer service operation run by Advanced Info Service (AIS), Thailand's largest mobile network operator. The call center handles customer inquiries, technical support, billing questions, and service requests related to AIS products and services. Agents are trained to provide information, resolve issues, and ensure customer satisfaction through phone, email, or chat channels. These centers play a key role in maintaining AIS's reputation for quality service and support.

What are the key skills and qualifications needed to thrive as an AIS call center representative?

To thrive as an AIS Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call handling systems, and basic computer applications is important. Outstanding interpersonal skills, patience, and stress management help you excel in resolving customer issues and maintaining professionalism. These competencies ensure efficient customer service, high satisfaction rates, and effective handling of high call volumes.

What are some common challenges faced by AIS call center representatives and how can they be managed effectively?

AIS Call Center representatives often encounter challenges such as handling high call volumes, addressing diverse customer inquiries, and managing stressful situations. Effective time management, active listening skills, and a calm demeanor are key to overcoming these obstacles. Team support and ongoing training also play vital roles in helping representatives stay updated on company policies and improve their problem-solving abilities. Regular feedback sessions and collaboration with supervisors can further aid in personal and professional growth within the team.

What is the difference between Ais Call Center vs Customer Service Representative?

AspectAis Call CenterCustomer Service Representative
CredentialsBasic communication skills, call handling experienceSame as Ais Call Center, often with additional product knowledge
Work EnvironmentCall center setting, high-volume callsOffice or remote, direct customer interaction
Industry UsageCommon in telecom, banking, retailWidespread across various industries
Search & Comparison IntentHigh overlap, often searched togetherRelated but broader role

Both roles involve customer interaction, but Ais Call Center typically refers to a specific call center environment with a focus on handling high call volumes, while Customer Service Representatives may work in diverse settings and handle a wider range of customer issues. Understanding these differences helps job seekers target the right position based on their skills and preferences.

What are popular job titles related to Ais Call Center jobs?

For Ais Call Center jobs, the most frequently searched job titles are:

Infographic showing various Ais Call Center job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Fisheries Field Operations Coordinator - Harvesting Unit

Pascagoula, MS • On-site

AIS, Inc.
Environmental Consulting Services • 201 - 500 employees
Learn more about AIS, Inc.external

Full-time

Medical, Dental, PTO

Re-posted yesterday

Job description

A.I.S., Inc. (AIS) is a national scientific services firm supporting maritime activities requiring certification of compliance with environmental regulations as well as collecting data for use by Federal, State, Municipal, and other government agencies along the US coastline. AIS is looking for a Fisheries Field Operations Coordinator to support the Southeast Fisheries Science Center's Fisheries Assessment, Technology & Engineering Program.
Primary Function:
This position provides scientific, analytical, and field coordination support to fisheries research programs focused on fishing gear technology, ecosystem impacts, and sustainable harvesting practices. The role integrates field research, data management, stakeholder engagement, and technical reporting to support NOAA's mission of sustainable fisheries management. This position is contingent upon contract award and available funding.
Duties/Responsibilities:
  • Serve as project and field coordinator for Harvesting Unit research activities, including planning, execution, and real-time field decision support
  • Collect biological and fisheries data during field operations in support of gear research and ecosystem studies
  • Perform data entry, validation, and database development to support long-term research data archiving
  • Conduct statistical and quantitative analyses of fisheries data and produce technical summaries, reports, and scientific deliverables
  • Prepare and contribute to scientific publications, presentations, and internal NOAA reporting products
  • Coordinate and deliver outreach and training sessions for commercial fishers on federally required fishing gear and best practices
  • Support international outreach efforts, including participation in Turtle Excluder Device (TED) verification and training missions with NOAA and Department of State personnel
  • Prepare for and participate in scientific meetings, workshops, and symposiums, including development of abstracts and presentations
  • Provide intermittent field and operational support to laboratory programs, including gear technology assistance, data collection, and small boat operations
  • Coordinate multi-agency survey efforts, including stakeholder engagement with NOAA offices, fishery management councils, and partner organizations
  • Ensure compliance with NOAA protocols, including small boat operations, data quality standards, and safety requirements

Compensation: Candidates will be paid an hourly rate to be negotiated, and total compensation will vary depending on candidates' depth of experience. This is a full-time position. AIS benefits package includes health and dental insurance, vacation, sick and holiday benefits.
Minimum Qualifications:
  • Master's degree in marine biology, fisheries science, oceanography, ecology, or related field with 5+ years of relevant experience
  • Demonstrated experience in fisheries research, including field data collection and scientific analysis
  • Knowledge of commercial fishing gear types (trawls, gillnets, seines, longlines) in the Southeast U.S. and Gulf of Mexico
  • Experience with statistical analysis, data management, and database development
  • Proficiency in scientific software tools (e.g., R, Python, Excel, or equivalent statistical/analytical platforms)
  • Experience preparing technical reports and delivering scientific presentations
  • Experience serving as a lead or primary data collector on field research projects
  • Ability to comply with NOAA Small Boat Operating Procedures
  • Valid driver's license
  • Strong analytical and problem-solving capabilities
  • Ability to operate independently in field and laboratory environments
  • Effective communication skills for both technical and stakeholder audiences
  • Ability to manage multiple concurrent research and coordination tasks

Preferred Qualifications:
  • PhD in a related field
  • Knowledge of selective fishing methods and gear technology innovation
  • Experience with fishing gear construction, repair, or evaluation
  • Experience conducting public outreach, training, or stakeholder engagement
  • Experience supporting international fisheries programs or interagency coordination

Travel:
  • Travel Estimated: 25-35% (Includes domestic and potential international travel for field research, outreach, and scientific meetings).

Location:
  • 3209 Frederic St, Pascagoula, MS, 39567 - Southeast Fisheries Science Center's Pascagoula Laboratory

Contact:
If you would like to apply for this exciting new opening, please visit our Careers Page to submit the required information:
  • Resume
  • Cover letter detailing relevant experience.
  • 3 professional references (name, email address and phone number)

All documents must be submitted for your application to be considered. If you have any questions pertaining to this opening, please reach out to our Talent Team or call 774-770-5833.
An Equal Opportunity Employer
It is the policy of A.I.S. to recruit, hire, train, promote, transfer and compensate our employees and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status or any other status protected by applicable law.
Must be able to work in the U.S. • VEVRAA Federal Contractor • Request Priority Protected Veteran Referrals • Equal Opportunity Employer

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