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Airlines Ramp Agent Jobs in Raleigh, NC (NOW HIRING)

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Airlines Ramp Agent information

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$9

$16

$20

How much do airlines ramp agent jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for airlines ramp agent in Raleigh, NC is $16.24, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $17.74 per hour, depending on experience, location, and employer.

Which airlines pay airlines ramp agents the best?

Pay rates for airline ramp agents vary by airline, location, and experience, but major airlines such as Delta, American Airlines, and United tend to offer higher wages and better benefits compared to regional carriers. Unionized airlines often provide more competitive pay and comprehensive benefits packages for ramp agents. Factors like seniority, certifications, and shift differentials can also influence earnings.

Is it hard to get hired as an Airlines Ramp Agent?

Getting hired as an Airlines Ramp Agent can be competitive, as it often requires physical stamina, attention to safety procedures, and sometimes prior experience or certifications. Employers typically look for reliability, ability to work in a fast-paced environment, and willingness to work irregular hours, including nights and weekends.

What is an airlines ramp agent?

Airlines Ramp Agents are ground support personnel responsible for handling baggage, guiding aircraft to and from gates, operating ground service equipment, and ensuring the safe and efficient turnaround of airplanes at airports. They play a crucial role in loading and unloading luggage, cargo, and mail, as well as marshaling aircraft and maintaining safety on the ramp. Ramp agents often work outdoors in all types of weather and must adhere to strict safety protocols to prevent accidents and delays.

What is the difference between Airlines Ramp Agent vs Airlines Baggage Handler?

AspectAirlines Ramp AgentAirlines Baggage Handler
CredentialsHigh school diploma or equivalent; safety trainingHigh school diploma or equivalent; safety and handling training
Work EnvironmentAirports, tarmac, aircraft loading areasAirports, baggage claim areas, tarmac
Employer & Industry UsageAirlines, ground service providersAirlines, ground service providers
Job FocusLoading/unloading cargo and luggage, aircraft servicingHandling, loading, and unloading passenger baggage

Both roles are essential in airport ground operations and often overlap in work environment and employer. While Airlines Ramp Agents focus on aircraft servicing and cargo handling, Airlines Baggage Handlers specialize in managing passenger luggage. Understanding these differences helps job seekers identify the right role based on their skills and interests.

What are some common challenges airlines ramp agents face during their shifts, and how are they addressed?

Airlines Ramp Agents often work in fast-paced, outdoor environments where they manage time-sensitive tasks like loading luggage, guiding aircraft, and operating ground equipment. Common challenges include working in varying weather conditions, coordinating with multiple team members, and ensuring strict adherence to safety protocols. To address these, airlines provide thorough safety training, clear communication tools, and strong team structures to support efficient collaboration. Staying adaptable and maintaining attention to detail are key to overcoming daily obstacles and ensuring smooth operations.

How to become an airline ramp agent?

To become an airline ramp agent, candidates typically need a high school diploma or equivalent and must pass a background check and drug screening. Prior experience with customer service, physical fitness, and the ability to operate equipment like forklifts or baggage carts are beneficial; some employers provide on-the-job training. Certification in safety procedures may also be required or preferred.

What are the key skills and qualifications needed to thrive as an airlines ramp agent, and why are they important?

To thrive as an Airlines Ramp Agent, you need physical stamina, basic mechanical skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with ground service equipment, baggage handling systems, and safety protocols is essential, and some positions may require a valid driver's license or special airport certifications. Strong teamwork, communication, and time management skills help agents work efficiently under pressure and maintain flight schedules. These abilities are crucial for ensuring safe, timely, and accurate aircraft operations and passenger service.

What does an airline ramp agent make?

An airline ramp agent typically earns between $12 and $20 per hour, depending on experience, location, and airline. They may also receive benefits such as health insurance and flight privileges, with some positions offering overtime pay for irregular hours or peak times.

What are popular job titles related to Airlines Ramp Agent jobs in Raleigh, NC?

For Airlines Ramp Agent jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Airlines Ramp Agent jobs in Raleigh, NC look for?

The top searched job categories for Airlines Ramp Agent jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Airlines Ramp Agent jobs?

Cities near Raleigh, NC with the most Airlines Ramp Agent job openings:

Airlines Ramp Agent jobs near you
Infographic showing various Airlines Ramp Agent job openings in Raleigh, NC as of August 2026, with employment types broken down into 89% Full Time, 6% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $33,778 per year, or $16.2 per hour.

RDU Passenger Service Agent

Swissport International AG

Morrisville, NC • On-site

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Swissport International AG rating

5.8

Company rating: 5.8 out of 10

Based on 95 frontline employees who took The Breakroom Quiz

49th of 66 rated aviation services

Job description

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”  

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe. 

Job summary

The Passenger Service Agent provides all required passenger/customer services as contracted by the customer to include, but not be limited to, reservations, ticketing, baggage processing, terminal/gate check-in, jet way operation, greeting arriving passengers, handling of VIPs, providing special passenger assistance, handling customer complaints and other duties as assigned. 

The expected pay rate is 16.50/hour. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays. 


Your activities 

  • Inspect and verify passenger documentation
  • Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations
  • Manage passenger baggage processing including handling and fee calculation if applicable
  • Assist passengers as needed through arrival and check in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance
  • Direct passengers through Customs, Immigration, and Quarantine, as required
  • Make public address announcements as required
  • Assist Ramp Service Agents to ensure that wheelchairs, strollers and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival
  • Comply with all federal, state, municipal, airport authority and carrier security requirements and Swissport SOPs and policies
  • Operate equipment to include the jet way, computer keyboards, and carrier specific reservation/ ticketing software
  • Produce all required, work-related documentation
  • Other duties as assigned 

Your profile

  • High School diploma or GED equivalent
  • Passionate about customer service and must have relevant work experience
  • Excellent communication skills (written and verbal) in country specific language
  • Additional languages desirable
  • Commitment to continuous improvement
  • Self-motivated and able to work independently
  • Attentive to detail and numerate
  • Ability to follow processes and procedures and apply flexible approach when required
  • Must be able to type and learn airline specific computer reservation/ ticketing software
  • Willingness to work in inclement weather

What we offer

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Visit our website at https://careers.swissport.com to learn more about Life at Swissport. 

Join Swissport today and be part of a team that connects the world of aviation! 

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