... ramp handling, and technical service experts in 227 airport locations, 27 countries, and on 5 ... Previous experience in an airport, airline, or logistics environment * Knowledge of ticketing ...
... ramp handling, and technical service experts in 227 airport locations, 27 countries, and on 5 ... Previous experience in an airport, airline, or logistics environment * Knowledge of ticketing ...
Summary of Essential Duties The Cross-Utilized Airport Agent plays a key role in delivering Contour ... the ramp area, adhering to all applicable safety procedures and airline policies. * Monitor ...
Summary of Essential Duties The Cross-Utilized Airport Agent plays a key role in delivering Contour ... the ramp area, adhering to all applicable safety procedures and airline policies. * Monitor ...
Cross-Utilized Airport Agent - Ohare International Airport (FT)
Chicago, IL · On-site
$22 - $25/hr
Summary of Essential Duties The Cross-Utilized Airport Agent plays a key role in delivering Contour ... the ramp area, adhering to all applicable safety procedures and airline policies. * Monitor ...
Cross-Utilized Airport Agent - Ohare International Airport (FT)
Chicago, IL · On-site
$22 - $25/hr
Summary of Essential Duties The Cross-Utilized Airport Agent plays a key role in delivering Contour ... the ramp area, adhering to all applicable safety procedures and airline policies. * Monitor ...
Airlines Ramp Agent information
See Chicago, IL salary details
$10.40 - $11.44
0% of jobs
$11.44 - $12.47
1% of jobs
$12.47 - $13.51
2% of jobs
$13.51 - $14.54
6% of jobs
$15.46 is the 25th percentile. Wages below this are outliers.
$14.54 - $15.58
17% of jobs
$15.58 - $16.61
18% of jobs
The median wage is $16.92 / hr.
$16.61 - $17.65
16% of jobs
$18.47 is the 75th percentile. Wages above this are outliers.
$17.65 - $18.68
17% of jobs
$18.68 - $19.72
12% of jobs
$19.72 - $20.76
6% of jobs
$20.76 - $21.79
3% of jobs
$10
$17
$21
How much do airlines ramp agent jobs pay per hour?
As of Sep 6, 2026, the average hourly pay for airlines ramp agent in Chicago, IL is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $18.80 per hour, depending on experience, location, and employer.
What is an airlines ramp agent?
Airlines Ramp Agents are ground support personnel responsible for handling baggage, guiding aircraft to and from gates, operating ground service equipment, and ensuring the safe and efficient turnaround of airplanes at airports. They play a crucial role in loading and unloading luggage, cargo, and mail, as well as marshaling aircraft and maintaining safety on the ramp. Ramp agents often work outdoors in all types of weather and must adhere to strict safety protocols to prevent accidents and delays.
What are the key skills and qualifications needed to thrive as an airlines ramp agent, and why are they important?
To thrive as an Airlines Ramp Agent, you need physical stamina, basic mechanical skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with ground service equipment, baggage handling systems, and safety protocols is essential, and some positions may require a valid driver's license or special airport certifications. Strong teamwork, communication, and time management skills help agents work efficiently under pressure and maintain flight schedules. These abilities are crucial for ensuring safe, timely, and accurate aircraft operations and passenger service.
What are some common challenges airlines ramp agents face during their shifts, and how are they addressed?
Airlines Ramp Agents often work in fast-paced, outdoor environments where they manage time-sensitive tasks like loading luggage, guiding aircraft, and operating ground equipment. Common challenges include working in varying weather conditions, coordinating with multiple team members, and ensuring strict adherence to safety protocols. To address these, airlines provide thorough safety training, clear communication tools, and strong team structures to support efficient collaboration. Staying adaptable and maintaining attention to detail are key to overcoming daily obstacles and ensuring smooth operations.
What is the difference between Airlines Ramp Agent vs Airlines Baggage Handler?
| Aspect | Airlines Ramp Agent | Airlines Baggage Handler |
|---|---|---|
| Credentials | High school diploma or equivalent; safety training | High school diploma or equivalent; safety and handling training |
| Work Environment | Airports, tarmac, aircraft loading areas | Airports, baggage claim areas, tarmac |
| Employer & Industry Usage | Airlines, ground service providers | Airlines, ground service providers |
| Job Focus | Loading/unloading cargo and luggage, aircraft servicing | Handling, loading, and unloading passenger baggage |
Both roles are essential in airport ground operations and often overlap in work environment and employer. While Airlines Ramp Agents focus on aircraft servicing and cargo handling, Airlines Baggage Handlers specialize in managing passenger luggage. Understanding these differences helps job seekers identify the right role based on their skills and interests.
Do airlines ramp agents make good money?
Airlines ramp agents typically earn an hourly wage that is around the national average for similar roles, with starting pay often between $12 and $20 per hour. Overtime, shift differentials, and experience can increase earnings, and some positions offer benefits such as health insurance and retirement plans. Overall, the salary is considered moderate and varies by location and airline.
How to become an airline ramp agent?
To become an airline ramp agent, candidates typically need a high school diploma or equivalent and must pass a background check and drug screening. Prior experience with customer service or operating equipment like forklifts can be helpful, and some employers require certification in safety procedures or equipment operation. Physical stamina and the ability to work in outdoor environments and irregular hours are also important.
Is it hard to get hired as an Airlines Ramp Agent?
Getting hired as an Airlines Ramp Agent can be competitive, as many airports and airlines seek candidates with physical stamina, attention to safety procedures, and good communication skills. Prior experience or certifications such as OSHA training can improve chances, but entry-level positions are often available for those willing to meet physical and background requirements.
Which airlines pay airlines ramp agents the best?
Pay rates for airline ramp agents vary by airline, location, and experience, but major airlines such as Delta, American Airlines, and United tend to offer higher wages and better benefits compared to regional carriers. Factors like union representation and seniority can also influence pay levels for ramp agents across different airlines.
What are popular job titles related to Airlines Ramp Agent jobs in Chicago, IL?
For Airlines Ramp Agent jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Airlines Ramp Agent jobs in Chicago, IL look for?
The top searched job categories for Airlines Ramp Agent jobs in Chicago, IL are:
Passenger Service Agent- Spanish, Korean, Japanese, Chinese Speakers
Chicago, IL • On-site
$19.75/hr
Full-time, Part-time
Medical, Retirement
Posted 28 days ago
Worldwide Flight Services rating
5.7
Based on 95 frontline employees who took The Breakroom Quiz
53rd of 67 rated aviation services
Job description
About WFS
Join our Worldwide Flight Services and Oxford family and contribute to the timely delivery of cargo shipments, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 227 airport locations, 27 countries, and on 5 continents. Are you ready to take off on your next career with us?
Compensation
Pay Rate: $19.75/h Part Time
Job Summary
As an Passenger Service Agent, you will be responsible for providing a wide range of customer service functions related to airport and passenger operations. This includes assisting passengers with reservations, tickets, baggage handling, and general travel information. You will ensure smooth boarding, deplaning, and ticket validation, while also handling lost and found inquiries, baggage claims, and airfreight shipments. Additionally, you will help maintain compliance with security protocols and contribute to overall operational efficiency.
Responsibilities
Minimum Requirements
Preferred Skills
Physical Requirements/Working Conditions
Perks & Benefits
WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.
Join our Worldwide Flight Services and Oxford family and contribute to the timely delivery of cargo shipments, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 227 airport locations, 27 countries, and on 5 continents. Are you ready to take off on your next career with us?
Compensation
Pay Rate: $19.75/h Part Time
Job Summary
As an Passenger Service Agent, you will be responsible for providing a wide range of customer service functions related to airport and passenger operations. This includes assisting passengers with reservations, tickets, baggage handling, and general travel information. You will ensure smooth boarding, deplaning, and ticket validation, while also handling lost and found inquiries, baggage claims, and airfreight shipments. Additionally, you will help maintain compliance with security protocols and contribute to overall operational efficiency.
Responsibilities
- Make reservations, issue tickets and itineraries, and compute fares for passengers.
- Handle baggage check-in, collect excess baggage charges, and provide general travel information.
- Assist passengers at boarding gates, including checking ticket validity and processing boarding procedures.
- Manage arrangements for passengers holding reservations, standby travelers, and their luggage.
- Determine flight close-out times and complete necessary flight documentation for accuracy.
- Handle post-departure procedures, including invalidating tickets and finalizing reports.
- Conduct lost and found activities, including tracing lost articles, updating passengers, and returning found items.
- Process claims for lost or damaged baggage, including on-the-spot settlements for minor claims and forwarding larger claims to appropriate personnel.
- Receive and process airfreight shipments, including determining routing, computing rates, and preparing documentation for domestic and international shipments.
- Maintain inventory records for airfreight shipments, ensuring accuracy in warehouse, dispatch, and delivery processes.
- Ensure compliance with site security protocols and report any breaches or suspicious activities to management or through the whistleblower program.
Minimum Requirements
- High school diploma or GED equivalent
- At least 1 year of experience in customer service or related field
- Ability to work varied shifts, including weekends, holidays, and nights
- Strong verbal and written communication skills
- Ability to lift and handle baggage weighing up to 50 lbs
- Basic computer proficiency, including the ability to input data and use relevant software
- Stay up to date on recurrent training as assigned
- Ability to obtain and maintain airport security badge
- Ability to read, write, and speak the English language
Preferred Skills
- Previous experience in an airport, airline, or logistics environment
- Knowledge of ticketing, reservations, and fare calculation systems
- Experience handling lost and found procedures or baggage claims
- Strong organizational skills and attention to detail
- Familiarity with airport regulations and procedures
- Knowledge of international shipping and airfreight documentation
- Proficiency in a second language for assisting international travelers
- Strong conflict resolution and problem-solving abilities
Physical Requirements/Working Conditions
- Ability to lift, push, pull, and carry baggage or cargo up to 50 lbs regularly, and occasionally up to 75 lbs
- Frequent standing, walking, and moving throughout the airport terminal or warehouse
- Ability to bend, kneel, stoop, and climb stairs as needed to assist passengers and handle luggage
- Ability to work in varying weather conditions, including extreme heat, cold, rain, and snow
- Manual dexterity required for handling documents, operating computers, and using two-way radios
- Ability to remain on your feet for extended periods (up to 8 hours or more during shifts)
- Clear vision and hearing required for monitoring flight information, responding to passengers, and ensuring safety compliance
- Capacity to work in confined spaces, such as baggage handling areas or aircraft cabins
- Ability to work in a noisy environment, such as near aircraft engines and ground support equipment
Perks & Benefits
- Want your pay in advance? Access your pay when you need it through DailyPay app!
- Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
- Need quality medical care? Multiple options for both full and part-time employees!
- Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
- Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
- Want to invest in your future? 401k program offered!
- Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!
WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.
What Worldwide Flight Services employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Worldwide Flight Services
Sourced by ZipRecruiter
Industry
Transportation and warehousing
Company size
10,000+ Employees
Headquarters location
Irving, TX, US