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Airlines Gate Agent Jobs in Riverside, CA (NOW HIRING)

Ramp Service Agent Full Time

Santa Ana, CA · On-site

$20.63/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Join our American Airlines family, and you'll travel the world, grow your expertise and become the ... Service aircraft at gates with ground power and air conditioning * Tow and pushback aircraft from ...

Wheelchair Agent

Ontario, CA · On-site

$14 - $18/hr

Role Purpose The Wheelchair Agent is responsible for assisting passengers with mobility needs ... Coordinate with gate agents, airline staff, and airport personnel to ensure timely passenger ...

Ground Ramp Agent

Ontario, CA · On-site

$15.75 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team ... Guide inbound/outbound airplanes to and from the gate. * Transport, lift, load/unload, sort and ...

SBD Airport Customer Service Agent - PT

San Bernardino, CA · On-site

$16 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ... gate-checked bags are made available for loading upon departure and delivery to passengers upon ...

Airport Ramp Agent - SBD

San Bernardino, CA · On-site

$16 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ... Responsible for marshalling aircraft in and out of gate, loading, unloading and sorting baggage.

SBD Airport Customer Service Agent - PT

San Bernardino, CA · On-site

$16 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ... gate-checked bags are made available for loading upon departure and delivery to passengers upon ...

Airport Ramp Agent Supervisor - ONT

Ontario, CA · On-site

$15.75 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ... Job Summary: Responsible for leading a ramp team and marshalling aircraft in and out of gate ...

Airlines Gate Agent information

See Riverside, CA salary details

$16

$18

$20

How much do airlines gate agent jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for airlines gate agent in Riverside, CA is $18.75, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $20.82 per hour, depending on experience, location, and employer.

What is an airlines gate agent?

Airlines Gate Agents are customer service professionals who work at airport departure gates. They are responsible for assisting passengers with boarding procedures, checking boarding passes, making announcements, and helping resolve any issues before takeoff. Gate agents also handle last-minute seat assignments, coordinate with flight crews, and ensure flights depart on time. Their role is essential for maintaining smooth airport operations and providing a positive travel experience for passengers.

What are the main challenges an airlines gate agent faces during irregular operations or flight delays?

Airlines Gate Agents often face heightened stress during irregular operations such as weather delays or last-minute flight changes. In these situations, agents must manage large volumes of passenger inquiries, coordinate closely with flight crews and operations teams, and communicate clear updates to travelers. Balancing customer service with operational requirements, such as rebooking or rerouting passengers and handling upset travelers, requires strong problem-solving skills and composure under pressure. These situations offer valuable learning experiences and opportunities to develop conflict resolution and multitasking skills.

What is the difference between Airlines Gate Agent vs Baggage Handler?

AspectAirlines Gate AgentBaggage Handler
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, physical fitness
Work EnvironmentGate areas, customer interaction, airport terminalsAirfield, baggage handling areas, airport tarmac
Employer & Industry UsageAirlines, airports, customer service rolesAirlines, cargo companies, airport ground services
Common Search & ComparisonCustomer service, ticketing, boarding processesBaggage loading, unloading, safety procedures

Airlines Gate Agents primarily handle passenger check-in, boarding, and customer service at the gate, while Baggage Handlers focus on loading and unloading luggage. Both roles are essential for smooth airport operations but differ in responsibilities and work environments.

What are the key skills and qualifications needed to thrive as an airlines gate agent?

To thrive as an Airlines Gate Agent, you need strong customer service abilities, attention to detail, and typically a high school diploma or equivalent. Familiarity with airline reservation systems, boarding procedures, and safety regulations is important, and some positions may require specific certifications like airport security clearance. Excellent communication, conflict resolution, and problem-solving skills help agents manage passenger concerns and adapt to fast-paced environments. These skills and qualities ensure efficient boarding processes, enhanced passenger experiences, and adherence to airline policies and safety standards.

What are popular job titles related to Airlines Gate Agent jobs in Riverside, CA?

For Airlines Gate Agent jobs in Riverside, CA, the most frequently searched job titles are:

What cities near Riverside, CA are hiring for Airlines Gate Agent jobs?

Cities near Riverside, CA with the most Airlines Gate Agent job openings:

Infographic showing various Airlines Gate Agent job openings in Riverside, CA as of August 2026, with employment types broken down into 93% Full Time, 4% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,992 per year, or $18.7 per hour.

Ramp Service Agent Full Time

American Airlines

Santa Ana, CA • On-site

$20.63/hr

Full-time

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.


American Airlines rating

8.0

Company rating: 8.0 out of 10

Based on 370 frontline employees who took The Breakroom Quiz

6th of 26 rated airlines


Job description

8/6/26
Location: John Wayne Apt (SNA-TRML)
Cities: Santa Ana - CA
Requisition ID: 87367
This job will continue to be posted until at least 08-13-26. If interested, please apply prior to this date.
Job Description
Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
  • Fleet Service Clerks perform the handling of items on and off aircraft, carts, containers, and trucks; transporting items between terminals and aircraft; receiving, delivering, weighing and documenting of cargo in a cargo specific facility (warehouse) or a loading dock area.
  • The terms and conditions of this position are covered by the Transport Workers Union (TWU) Collective Bargaining Agreement. Starting pay is $20.63 per hour.

What you'll do
These are the essential functions of the job
This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations.
  • Move baggage and cargo of various weights to and from aircraft
  • Drive and operate belt loaders
  • Service aircraft at gates with ground power and air conditioning
  • Tow and pushback aircraft from gates
  • Service aircraft lavatories and water ports
  • Clean interior of aircraft when needed
  • Position beverage and luggage carts around the ramp area
  • Works outdoors in various weather conditions
  • Work shifts that include irregular and/or extended hours, weekends and holidays.

Click here to see what it takes to be part of the Fleet team, and click here to see what a day in the life of a Fleet Service Agent looks like!
What you'll do (cont.)
General
  • Report to position on time, as scheduled, and at your assigned station or location, including mandatory overtime requirements, varying shifts, weekends, and holidays Complete job-relevant trainings Adhere to government regulations (e.g., DOT, FAA, TSA)
  • Adhere to company policies, procedures, and performance standards
  • Perform all functions in accordance with safety procedures and policies
  • Wear uniforms as required by company policy
  • Wear all personal protective equipment (PPE) in accordance with rules and regulations
  • Work outdoors with exposure to extreme weather/elements, engine noise, and noxious fumes

Depending on your airport size, you may also do the following:
  • De-ice aircraft by directing a chemical/water stream at aircraft surfaces
  • Perform catering service

* Reasonable accommodations may be made for qualifying individuals with disabilities.
All you'll need for success
  • High school diploma or GED or international equivalent
  • Must be 18 years of age or older
  • Lift, load, unload, and transport bags and cargo to/from aircraft's, bag carts, and conveyor belts
  • Must have knowledge of and ability to use basic computer skills
  • People-oriented and highly motivated, with a positive and cooperative attitude
  • Good communication skills
  • Applicable valid driver's license as required by local authorities
  • Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
  • Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements
  • Ability to obtain jet bridge certification
  • Must have the ability to pass the US Postal Service background check

What you'll get
Feel free to take advantage of all that American Airlines has to offer:
  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
  • Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

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