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Airline Account Manager information

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$29.5K

$65.8K

$106K

How much do airline account manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for airline account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by airline account managers when managing multiple client airlines?

Airline Account Managers often juggle multiple airline clients, each with unique needs and expectations. A key challenge is balancing competing priorities, such as aligning schedules, negotiating contracts, and resolving operational issues promptly. Effective communication and strong organizational skills are essential, as managers must coordinate closely with internal teams (like sales, marketing, and operations) to deliver tailored solutions. Developing long-term relationships while ensuring each client receives timely support can be demanding, but it also offers significant opportunities for professional growth and industry networking.

What are the key skills and qualifications needed to thrive as an airline account manager?

To thrive as an Airline Account Manager, you need strong sales acumen, relationship management experience, and a background in business or travel industry, often supported by a relevant degree. Familiarity with customer relationship management (CRM) software, airline reservation systems, and sales analytics tools is typically required. Excellent negotiation, communication, and problem-solving skills help build trust and long-term partnerships with clients. These abilities are crucial for achieving sales targets, retaining key accounts, and driving revenue growth in a highly competitive industry.

What does an airline account manager do?

An Airline Account Manager is responsible for managing relationships between an airline and its corporate clients, travel agencies, or other partners. Their primary duties include negotiating contracts, developing sales strategies, and ensuring customer satisfaction to drive business growth. They act as the main point of contact, addressing client needs and coordinating with internal teams to deliver tailored solutions. Additionally, Airline Account Managers analyze market trends and performance metrics to identify new business opportunities.

What is the difference between Airline Account Manager vs Airline Sales Executive?

AspectAirline Account ManagerAirline Sales Executive
Primary RoleManages existing airline client accounts, maintains relationships, and ensures service satisfaction.Generates new airline clients, promotes airline services, and closes sales deals.
Required CredentialsSales experience, industry knowledge, communication skills.Sales background, industry understanding, negotiation skills.
Work EnvironmentOffice-based, client meetings, travel to airline offices.Field sales, client visits, industry events.
Industry UsageCommonly used in airline and travel industries for client management roles.Used in airline industry for new business development roles.

While both roles involve sales and industry knowledge, the Airline Account Manager focuses on maintaining existing airline client relationships, whereas the Airline Sales Executive primarily seeks new clients and sales opportunities.

More about Airline Account Manager jobs
What cities are hiring for Airline Account Manager jobs? Cities with the most Airline Account Manager job openings:
What are the most commonly searched types of Airline Account jobs? The most popular types of Airline Account jobs are:
What states have the most Airline Account Manager jobs? States with the most job openings for Airline Account Manager jobs include:
What job categories do people searching Airline Account Manager jobs look for? The top searched job categories for Airline Account Manager jobs are:
Airline Account Manager jobs near you
Infographic showing various Airline Account Manager job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $65,816 per year, or $31.6 per hour.

Airline Account Manager for Prestigious International Airline in ATL Airport starting at 50K to 60K

Hallmark Aviation Services

Atlanta, GA

Full-time

Re-posted 13 days ago

Hallmark Aviation Services rating

5.9

Company rating: 5.9 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

44th of 65 rated aviation services

Job description

Hallmark Aviation is seeking a professional Airline Account Manager for a Prestigious Airline for our Atlanta, GA (ATL) Location.

The Business Manager leads the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards. 
   
DEPARTMENT: Atlanta, GA (ATL)


REQUIREMENTS AND SKILLS NEEDED:
 Proven LEADERSHIP abilities and ORGANIZATIONAL skills
 Excellent interpersonal, coaching and counseling skills
 Understand that staff development is a leader’s responsibility
 Self-driven focus on Customer and Client satisfaction
 Ability to excel under pressure of meeting extreme deadlines
 Able to communicate effectively, both verbally and in writing
 Experienced in planning a roster and monitoring work schedules
 Able to solve daily problems and make quick decisions within the operation
 5 Yrs Airline Experience preferred: Minimum 4 yrs Airline Supervisor Experience preferred
 Flexible and able to promote positive attitudes from subordinates
 Computer Software (Word & Excel), typing, and ticketing experience
 Able to work varied hours


SPECIFIC DUTIES INCLUDE:
 Provide hands-on supervision of the staff and delegate workload
 Provide direct customer relations support
 Ensure that account operates according to schedule and service level agreements
 Recruit, interview, and hire staff
 Oversee the long-term analysis of manpower needs, groom potential leaders
 Ensure cross training as well as provide new and refresher training for staff members
 Manage attendance records and ensure appropriate shift coverage
 Handle discipline and motivation issues
 Process promotion, demotion and termination paperwork
 Enforce safety, security, and grooming standards
 Administer performance reward programs
 Control the budget for labor costs and allocation
     
     
    Essential Requirements:
        Previous Airline Experience
        At least 18yrs old, with a High School Diploma or G.E.D.
        English required
        Basic Math Skills: Adding, Subtracting, Division, and Multiplying
        Computer Literate
        Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs
        Reading & comprehension of reference materials, instructions, policies & procedures

        Must be able to obtain security clearance from US Customs and Border Protection which requires valid proof of citizenship or authorized residency

        Professional demeanor and exceptional presentation
        Flexible schedule & availability
        Background Check, Fingerprinting required
        Drug Screen required on day of hire


Required Skills

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Required Experience

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What Hallmark Aviation Services employees say

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About Hallmark Aviation Services

Sourced by ZipRecruiter

Grow a profitable Customer Service company Airlines and Airports love to contract and where People love to work. Hallmark has several key principles of success that drive our Company Culture. These principles keep us focused so that we consistently deliver Peace of Mind to you. Hallmark Aviation Services recognized as the emerging leader in above the wing ground handling services takes pride in our rapid growth and success since our inception in 1989. We attribute our success to a steadfast commitment to our Clients, their Customers, our 2500+ Employees, and our Community. Our experienced Management team with over 100 years of combined service is committed to upholding these guiding principles on which Hallmark Aviation Services was founded. These Principles will guide us to even Greater Achievements in the coming years.

Company size

1,001 - 5,000 Employees

Headquarters location

Los Angeles, CA, US

Year founded

1989

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