Reservations Specialist
Big Sky, MT · On-site
As a member of the Reservation team in Property Management, Reservations Specialists will handle ... Reservation team members will assist with all things relative to Reservations including but not ...
Big Sky, MT · On-site
As a member of the Reservation team in Property Management, Reservations Specialists will handle ... Reservation team members will assist with all things relative to Reservations including but not ...
Big Sky, MT · On-site
As a member of the Reservation team in Property Management, Reservations Specialists will handle ... Reservation team members will assist with all things relative to Reservations including but not ...
Lincoln City, OR · On-site
$16 - $20.25/hr
The primary function of the Guest Experience Agent is to book guest reservations, assist with guest ... Perform other job duties including, but not limited to occasional errands, other property ...
Lincoln City, OR · On-site
$16 - $20.25/hr
The primary function of the Guest Experience Agent is to book guest reservations, assist with guest ... Perform other job duties including, but not limited to occasional errands, other property ...
Big Sky, MT · On-site
As a member of the Reservation team in Property Management, Reservations Specialists will handle ... Reservation team members will assist with all things relative to Reservations including but not ...
Big Sky, MT · On-site
As a member of the Reservation team in Property Management, Reservations Specialists will handle ... Reservation team members will assist with all things relative to Reservations including but not ...
Lincoln City, OR · On-site
$16 - $20.25/hr
The primary function of the Guest Experience Agent is to book guest reservations, assist with guest ... Perform other job duties including, but not limited to occasional errands, other property ...
Lincoln City, OR · On-site
$16 - $20.25/hr
The primary function of the Guest Experience Agent is to book guest reservations, assist with guest ... Perform other job duties including, but not limited to occasional errands, other property ...
Respond to guest inquiries across all booking channels (direct, Airbnb, Vrbo, and other OTAs) * Answer incoming phone calls and emails from guests and property owners * Assist guests with booking ...
Quick apply
Respond to guest inquiries across all booking channels (direct, Airbnb, Vrbo, and other OTAs) * Answer incoming phone calls and emails from guests and property owners * Assist guests with booking ...
Denver, CO · On-site
Description Airbnb / VRBO / STR The Weekend House is a boutique interior design and build studio ... Responsibilities • Conduct on-site design consultations, site visits, and property measurements ...
Denver, CO · On-site
Description Airbnb / VRBO / STR The Weekend House is a boutique interior design and build studio ... Responsibilities • Conduct on-site design consultations, site visits, and property measurements ...
Eatontown, NJ · On-site
... the property. * Participate in budget and variance reporting process. * Assist leasing with the ... Responsible for monitoring illegal sublets & AirBnB rentals. * Reply to media related building ...
Eatontown, NJ · On-site
... the property. * Participate in budget and variance reporting process. * Assist leasing with the ... Responsible for monitoring illegal sublets & AirBnB rentals. * Reply to media related building ...
West New York, NJ · On-site
... the property. * Participate in budget and variance reporting process. * Assist leasing with the ... Responsible for monitoring illegal sublets & AirBnB rentals. * Reply to media related building ...
West New York, NJ · On-site
... the property. * Participate in budget and variance reporting process. * Assist leasing with the ... Responsible for monitoring illegal sublets & AirBnB rentals. * Reply to media related building ...
West Jordan, UT · Remote
$14 - $18/hr
Guide guests to the best property based on group size, travel dates, and budget. * Build and manage ... Familiarity with Airbnb, Vrbo, or similar booking platforms. * Experience with guest relations and ...
Quick apply
West Jordan, UT · Remote
$14 - $18/hr
Guide guests to the best property based on group size, travel dates, and budget. * Build and manage ... Familiarity with Airbnb, Vrbo, or similar booking platforms. * Experience with guest relations and ...
Denver, CO · On-site
$30/hr
Airbnb / VRBO / STR The Weekend House is a boutique interior design and build studio specializing ... Conduct on-site design consultations, site visits, and property measurements throughout Colorado
Quick apply
Denver, CO · On-site
$30/hr
Airbnb / VRBO / STR The Weekend House is a boutique interior design and build studio specializing ... Conduct on-site design consultations, site visits, and property measurements throughout Colorado
Washington, DC · On-site
$55K/yr
Manage guest messaging across OTA platforms, including Airbnb, Vrbo, and others * Ensure timely ... when required * Assist with onboarding new properties or operational processes as needed ...
Quick apply
Washington, DC · On-site
$55K/yr
Manage guest messaging across OTA platforms, including Airbnb, Vrbo, and others * Ensure timely ... when required * Assist with onboarding new properties or operational processes as needed ...
Lincoln City, OR · On-site
$22 - $24/hr
We believe that property management is best done locally, and our dedicated teams work every day to ... Guest relations; assist guests with questions, special requests and issues before, during and after ...
Quick apply
Lincoln City, OR · On-site
$22 - $24/hr
We believe that property management is best done locally, and our dedicated teams work every day to ... Guest relations; assist guests with questions, special requests and issues before, during and after ...
Glendale, CA · On-site
$26 - $27/hr
Property management, resident manager, onsite manager, or assistant property manager experience ... Experience with Airbnb, Booking.com, Guesty, Hostaway, Hospitable, or similar platforms
Quick apply
Glendale, CA · On-site
$26 - $27/hr
Property management, resident manager, onsite manager, or assistant property manager experience ... Experience with Airbnb, Booking.com, Guesty, Hostaway, Hospitable, or similar platforms
Lincoln City, OR · On-site
$22 - $24/hr
We believe that property management is best done locally, and our dedicated teams work every day to ... Guest relations; assist guests with questions, special requests and issues before, during and after ...
Lincoln City, OR · On-site
$22 - $24/hr
We believe that property management is best done locally, and our dedicated teams work every day to ... Guest relations; assist guests with questions, special requests and issues before, during and after ...
Lincoln City, OR · On-site
$22 - $25/hr
The primary function of the Guest Experience Agent is to book guest reservations, assist with guest ... Perform other job duties including, but not limited to occasional errands, other property ...
Lincoln City, OR · On-site
$22 - $25/hr
The primary function of the Guest Experience Agent is to book guest reservations, assist with guest ... Perform other job duties including, but not limited to occasional errands, other property ...
Lincoln City, OR · On-site
$16 - $20.25/hr
The primary function of the Guest Experience Agent is to book guest reservations, assist with guest ... Perform other job duties including, but not limited to occasional errands, other property ...
Lincoln City, OR · On-site
$16 - $20.25/hr
The primary function of the Guest Experience Agent is to book guest reservations, assist with guest ... Perform other job duties including, but not limited to occasional errands, other property ...
Charlotte, NC · On-site
$21K - $22K/mo
We manage larger single-family STR properties -- bigger turns, bigger tickets, and a real book of ... We strongly recommend pairing the main operator with a dedicated assistant from our remote team ...
Charlotte, NC · On-site
$21K - $22K/mo
We manage larger single-family STR properties -- bigger turns, bigger tickets, and a real book of ... We strongly recommend pairing the main operator with a dedicated assistant from our remote team ...
Saint Petersburg, FL · On-site
$65K - $70K/yr
Conduct design revisions and updates to ensure alignment with project goals. * Assist with design ... Possess a strong understanding of Airbnb design principles and trends to optimize properties for ...
Saint Petersburg, FL · On-site
$65K - $70K/yr
Conduct design revisions and updates to ensure alignment with project goals. * Assist with design ... Possess a strong understanding of Airbnb design principles and trends to optimize properties for ...
Kissimmee, FL · On-site
$15 - $18/hr
Visit properties in the Orlando/Davenport/Kissimmee area to film high-quality content * Capture ... Upload photos, post updates, and optimize listings * Assist in generating reviews and increasing ...
Quick apply
Kissimmee, FL · On-site
$15 - $18/hr
Visit properties in the Orlando/Davenport/Kissimmee area to film high-quality content * Capture ... Upload photos, post updates, and optimize listings * Assist in generating reviews and increasing ...
Charlotte, NC · On-site
$21K - $22K/mo
We manage larger single-family STR properties -- bigger turns, bigger tickets, and a real book of ... We strongly recommend pairing the main operator with a dedicated assistant from our remote team ...
Charlotte, NC · On-site
$21K - $22K/mo
We manage larger single-family STR properties -- bigger turns, bigger tickets, and a real book of ... We strongly recommend pairing the main operator with a dedicated assistant from our remote team ...
$14.42 - $15.97
5% of jobs
$15.97 - $17.53
8% of jobs
$19.04 is the 25th percentile. Wages below this are outliers.
$17.53 - $19.08
12% of jobs
$19.08 - $20.63
11% of jobs
The median wage is $21.79 / hr.
$20.63 - $22.18
19% of jobs
$22.18 - $23.73
9% of jobs
$24.67 is the 75th percentile. Wages above this are outliers.
$23.73 - $25.28
18% of jobs
$25.28 - $26.84
5% of jobs
$26.84 - $28.39
6% of jobs
$28.39 - $29.94
3% of jobs
$29.94 - $31.49
3% of jobs
$14
$22
$31
Cities with the most Airbnb Property Assistant job openings:
States with the most job openings for Airbnb Property Assistant jobs include:
For Airbnb Property Assistant jobs, the most frequently searched job titles are:

Big Sky, MT • On-site
Full-time
This job post has expired 3 days ago. Applications are no longer accepted.
This position is only offered to local candidates in the Gallatin County area of Montana. As a member of the Reservation team in Property Management, Reservations Specialists will handle guest concerns and questions regarding their vacation from the time they are quoted a price, until they check in on a variety of levels, via phone, email, or text in real time. Team members will work in multiple systems and work with multiple departments and third-party vendors to ensure the Guest has an optimal vacation experience throughout the guest life cycle based on the company Culture, Motto, and standard operating procedures put in place. Reservation team members will assist with all things relative to Reservations including but not limited to booking, quoting, moves, transfer bookings, management of guest critical documents, and cancellations/refunds.
Duties & Responsibilities
Answering calls, emails, and texts directed to the Reservations team from potentialguests and guests who are already booked, team members, and others.
Employees must be available on the phone at the start of their shift promptly.
a. Reservation activities to include:
Responding to lead requests regarding properties through multiple platforms/chats.
Answering incoming calls from guests regarding properties.
Booking guests for future reservations.
Take guest payments.
Handle guest refunds.
Answer and record owner requests and reservations.
Answer guest calls to assist with questions, needs, or complaints.
Ensuring a high level of customer service to achieve high review scores.
Handle and manage difficult conversations such as moves, transfers, or guestconcerns.
Assist guests throughout their guest life cycle. (i.e., quoting dates, bookingreservations, and utilizing available system resources to provide answers to guests).
Handle a variety of administrative tasks relative to revenue-generating tasks
Assisting with all things relative to Reservations including but not limited to booking,quoting, moves, transfer bookings, and cancellations/refunds.
Responding to guest complaints and concerns with care, empathy, and warmth.
Utilizing available system resources to provide answers to common questions.
Complete additional duties assigned by the Reservations Manager as needed.
b. Departmental Policies & Procedures:
Provide input for creating and improving departmental policies and procedures.
Manage all administrative information for the reservations department.
Act in accordance with our motto, non-negotiables, and core values.
c. Company Software Data Quality Control (Backup):
Reviewing and understanding all software/systems and how they work together.
Keeping track of guest rental agreement submissions.
Sending reminders for contracts that are pending or late.
Updating new building/amenity codes in the Company booking software (Breezewayand Track).
Ensuring the most up-to-date macros and quick replies are available. (Zendesk,Airbnb, Track Documents.)
Sending guests revised check-in instructions when the door codes, Wi-Fi, wristbands,etc change.
Notifying guests and communicating in a positive way - property changes such aspest control, moves, change of ownership, construction, outages, etc.
Updating the rental agreements in Track, Breezeway, and in SharePoint as policiesare changed/revised.
Creating/modifying email templates in Track as required.