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What are some common challenges faced by professionals working in AIM Services, and how are they typically addressed?

Professionals in AIM Services, which often provide support to individuals with developmental and intellectual disabilities, may face challenges such as managing diverse client needs, navigating complex care plans, and maintaining clear communication among team members. These challenges are typically addressed through ongoing training, strong collaboration within multidisciplinary teams, and regular supervision or debriefings. Emphasis on empathy, flexibility, and open communication helps staff provide high-quality care while supporting their own professional growth and well-being.

What is the difference between Aim Services vs Medical Assistant?

AspectAim ServicesMedical Assistant
CertificationsVaries by role, often includes specialized trainingCertified Medical Assistant (CMA) or Registered Medical Assistant (RMA)
Work EnvironmentHealthcare facilities, clinics, hospitalsDoctors' offices, clinics, outpatient care centers
Job ResponsibilitiesSupport healthcare providers, administrative tasks, patient careClinical tasks, patient intake, administrative duties

Both Aim Services and Medical Assistants work in healthcare settings, supporting patient care and administrative functions. However, Aim Services may encompass a broader range of roles and training, while Medical Assistants typically have specific certifications and focus on clinical and administrative tasks in outpatient environments.

What are Aim Services?

Aim Services typically refers to organizations or programs that provide support and assistance to individuals with disabilities or special needs. These services can include residential care, day programs, community integration, and skill development to help clients achieve greater independence and quality of life. AIM Services, Inc., for example, is a well-known provider in New York that works with people of all ages with developmental and intellectual disabilities, offering person-centered supports tailored to each individual's goals and needs.

What are the key skills and qualifications needed to thrive as an AIM Services Direct Support Professional, and why are they important?

To thrive as an AIM Services Direct Support Professional, you need a high school diploma or equivalent, a valid driver’s license, and a passion for supporting individuals with developmental or intellectual disabilities. Familiarity with documentation software, incident reporting systems, and first aid/CPR certification is typically required. Patience, compassion, strong communication, and teamwork are vital soft skills for building trust and effectively assisting clients. These abilities ensure the well-being, safety, and empowerment of those served, contributing to a positive and inclusive environment.
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Aim Services jobs near you
Infographic showing various Aim Services job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 83% Full Time, and 16% Part Time. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Self-Direction Broker Supports Coordinator

AIM Services Inc

Saratoga Springs, NY • On-site

$24 - $26/hr

Other

Posted yesterday

Job description

Description


Purpose:


The Self-Direction Broker Supports Coordinator (SDBSC) will be the primary contact person/support for all independent broker related matters. The SDBSC will act as a point person for the SDCs, brokers and individuals/advocates receiving services (as needed). They will routinely assisting with broker invoicing, education revolving around AIM Services FI supports and any broker related matters. The Self-Direction Broker Supports Coordinator will routinely assist the AIM Self-Direction team with broker educational opportunities and providing a contact point for any broker that is contracted with AIM Services. 

The Self-Direction Broker Supports Coordinator will support all teams in understanding all AIM Self-Direction policies and procedures and assist in obtaining the required waiver documentation. 

Essential Functions:

  • Assist with education of all fiscal intermediary policies and procedures.
  • Supporting teams with any individualized tasks/support when receiving broker supports.
  • Processing information in accordance with OPWDD requirements.

Other Duties:

  • Participate as an active member of the individuals' program team and Circle of Support.
  • Flexibility of schedule to ensure individual supports and program implementation.
  • Any and all other related duties as requested by supervisor.

Requirements


Qualifications:

  • Associate's Degree in a Human Services Related Field with 2 years experience working with individuals with disabilities OR High School Degree with 4 years experience working with individuals with disabilities preferred and one year as a Fiscal Intermediary Coordinator
  • Program specific training (provided)
  • Valid NYS Driver's License acceptable to Agency Insurance standards. Maintain valid insurance and provide insurance card if using your own vehicle.
  • Ability to exhibit/maintain a professional, kind, courteous and patient manner at all times
  • Complete the Broker Training Institute (BTI) and any supplemental trainings when offered.

Physical/Cognitive Requirements:

  • Effective verbal and written communication skills
  • Reading / Math skills at a level to perform job duties 
  • Demonstrated interest and ability to make possible the personal outcomes of individuals receiving services
  • Adherence to Agency policies including attendance policy

Responsible to:  Assistant Director of Self-Direction


Status: Non-exempt

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