Ai User Researcher Jobs in Ridgewood, NJ (NOW HIRING)

Morgan Stanley at Work, UX Designer - Vice President

Wealth Management Platforms
Purchase, NY

Morgan Stanley at Work is seeking aVP, UX Leadto drive end-to-end user experience strategy and execution across digital products that support workplace financial solutions (e.g., equity compensation, workplace benefits/financial wellness, and participant experiences). This leader will partner closely with Product, Engineering, Research, Content, and Design Systems to deliver experiences that are intuitive, accessible, and measurable-balancing user needs, business outcomes, and platform constraints.

About Morgan Stanley

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries.

Morgan Stanley is committed to helping its employees build meaningful careers and we strive to be a place for people to learn, achieve and grow.

Department Overview

In the Wealth Management division, we help people, businesses and institutions build, preserve, and manage wealth so they can pursue their financial goals

Wealth Management (WM) Platforms manages industry-leading platforms, across all WM channels and client segments, to provide a unified digital experience, unlock growth, and deliver efficiencies for Advisors, Clients, and Institutions. WM Platforms consists of ten sub-teams including: Field Experience & Platforms, Digital Client Experience & Platforms, Workplace Platforms, Automation & Workflow, Digital Trading & Investing, Generative AI, UX Design & Research, Strategy & Execution, WM Platforms Risk, and the Chief Operating Office.

What you'll do in the role:

• Lead UX strategy and execution for one or more high-impact product areas within MS At Work, from discovery through delivery and iteration.

• Translate complex financial/operational concepts into clear, usable workflows and interaction models.

• Partner with Product Management to shape roadmaps, define problem statements, and set measurable experience outcomes (e.g., activation, task success, conversion, reduced support contacts).

• Drive high-quality design craft: information architecture, interaction design, prototyping, and design specifications.

• Establish and maintain UX standards, patterns, and governance in partnership with the Design System team.

• Champion user-centered practices: research intake, hypothesis development, usability testing, and evidence-based decisioning.

• Collaborate with Engineering to ensure feasibility, design intent, and build quality; support implementation reviews.

• Ensure experiences meet accessibility standards (e.g., WCAG) and align with brand guidelines.

• Mentor and coach designers (and potentially manage a small team, depending on org needs); raise the bar on craft and execution.

• Communicate effectively to senior stakeholders-presenting rationale, tradeoffs, and recommended paths forward.

Skills Required:

• 9.5 Years of comparable experience from work and higher education

• Experience in financial services, workplace benefits, equity compensation, or regulated environments.

• Experience with authenticated account experiences, onboarding, permissions/roles, and data-heavy dashboards.

• Familiarity with analytics-driven UX, experimentation (A/B testing), and funnel optimization.

• People management experience (or strong mentorship track record) and experience scaling UX practices.

• An outstanding portfolio that demonstrates how you have created experiences that solved business and user needs

• 5-7 years of experience as a UX designer as a key contributor to the success of products that have launched

• Mastery of strategic, hard, and soft UX skills

• Bachelor's degree in design or related field; master's degree is a plus

• Fluency in Figma

• Ability to fully utilize and work with less skilled designers

• You thrive in a collaborative, explorative environment and value being on a diverse team that you can bounce ideas off of, get critical feedback from, and unite to mature design thinking in a large organization

• You practice active listening and contribute to group situations (brainstorms, audits, critiques, whiteboard sessions, etc.)

• You have a high tolerance for projects with ambiguity and the ability to set the direction for undefined, complex projects

• You are resilient in the face of obstacles

• You have a relentless desire to validate assumptions and uncover a problems' root cause by testing, learning, and iterating

• You constantly seek opportunities to evangelize and promote design thinking in a large organization

• You can manage multiple priorities with tight timelines

• You are willing to roll up your sleeves and do hands-on work

• You can glean insights from data and incorporate them into design solutions

• Previous work experience in finance is a plus

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.

Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.

For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.