Do you love technology and AI? Do you have a law firm background? Would you like to work with one of the top law firms in the US? If so, R & W Group has a fascinating new position in DC or NY! One of our favorite law firm clients is looking for a Director of Technology Experience & AI Training to lead the evolution of the firm's technology experience and AI enablement strategy. This highly visible leadership role would oversee enterprise Audio & Video Services and AI-focused Training programs, helping shape how attorneys and business professionals leverage emerging technologies to deliver exceptional client service.
In this role, you would be responsible for driving the firm's technology experience strategy while accelerating the adoption of AI-powered tools and workflows across the organization. You would lead teams responsible for enterprise collaboration technologies, meeting and event experiences, and firmwide AI learning initiatives.
Working closely with the CIO, senior leadership, and key stakeholders across the firm, you would play a critical role in defining how technology and artificial intelligence enhance productivity, collaboration, and innovation. Key Responsibilities
- Lead and develop teams responsible for Audio & Video Services and AI Training.
- Drive the firm's AI adoption strategy, including training, change management, and user enablement initiatives.
- Design and oversee learning programs that help attorneys and business professionals effectively leverage AI-enabled technologies.
- Partner with firm leadership, Practice Groups, HR, and IT teams to identify technology and AI learning needs and develop targeted solutions.
- Oversee enterprise collaboration technologies, conference room experiences, hybrid meeting environments, and firmwide event support.
- Evaluate and implement emerging technologies, including AI-powered productivity, collaboration, meeting intelligence, and transcription solutions.
- Establish policies, standards, and best practices that promote innovation, operational excellence, and an exceptional user experience.
- Manage vendor relationships, budgets, and service delivery across both functional areas.
- Measure technology adoption, training effectiveness, and user experience outcomes through data-driven insights and continuous improvement initiatives.
- Serve as a trusted advisor to senior leadership on technology experience, AI enablement, and workforce readiness.
Qualifications
- 7+ years of leadership experience in enterprise information technology environments.
- 7+ years of experience managing, implementing, or supporting enterprise technology solutions.
- Experience leading AI enablement, technology training, digital transformation, organizational change management, or related initiatives.
- Knowledge of generative AI technologies and platforms, including Microsoft 365 Copilot, ChatGPT Enterprise, Claude, Harvey, or similar solutions.
- Experience with enterprise collaboration technologies, including Microsoft Teams, Zoom, and modern AV environments.
- Familiarity with instructional design, learning management systems, and technology training programs.
- Strong leadership, communication, stakeholder management, and project management skills.
- Experience in a professional services, legal, consulting, financial services, or similarly complex environment is preferred.
- Bachelor's degree or equivalent combination of education and experience preferred.
Solid compensation $150 - $200k, depending on location and experience) plus potential annual bonus. Great benefits including heath insurance. Fantastic team. Apply online or register with us at www.r-wgroup.com.