ZipRecruiter

Log In

1

Ai Support Jobs in Springfield, VA (NOW HIRING)

Axinn

Innovation Specialist

Washington, DC · On-site

Provide day-to-day support for legal technology, generative AI, and innovation-related tools used across the firm. * Deliver white glove, 1:1 training and support to lawyers and professional staff on ...

Peraton

AI Engineering Support SME

Washington, DC · On-site

$135K - $216K/yr

This effort will support strategic AI initiatives focused on automation, analytics, generative AI, intelligent agents, software engineering, governance, and enterprise modernization efforts. The ...

Peraton

AI Engineering Support SME

Washington, DC · On-site

This effort will support strategic AI initiatives focused on automation, analytics, generative AI, intelligent agents, software engineering, governance, and enterprise modernization efforts. The ...

Peraton

AI Engineering Support SME

Washington, DC

This effort will support strategic AI initiatives focused on automation, analytics, generative AI, intelligent agents, software engineering, governance, and enterprise modernization efforts. The ...

Ntiva

AI Delivery & Support Specialist

Mclean, VA · Remote

The AI Delivery and Support Specialist owns the full lifecycle of Ntiva's AI solutions for clients, starting with our Claude for Microsoft 365 offering. On the delivery side, you'll scope and run new ...

Ntiva

AI Delivery & Support Specialist

Mclean, VA · On-site +1

The AI Delivery and Support Specialist owns the full lifecycle of Ntiva's AI solutions for clients, starting with our Claude for Microsoft 365 offering. On the delivery side, you'll scope and run new ...

next page

Showing results 1-20

All JobsAi Support JobsAi Support Jobs in Springfield, VA

Ai Support information

See Springfield, VA salary details

$15

$27

$46

How much do ai support jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for ai support in Springfield, VA is $27.21, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $29.62 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

An AI Support role can potentially pay $2000 a week if you have specialized skills, such as expertise in AI tools, customer support, or technical troubleshooting, and work as a freelancer or contractor. Achieving this income level often requires high-volume client work, advanced knowledge, and efficient time management. Building a strong online presence and gaining certifications in relevant AI platforms can also help increase earning potential.

What are some common challenges AI Support professionals face on the job?

AI Support professionals often encounter issues such as diagnosing complex technical problems, keeping up with rapidly evolving AI technologies, and translating highly technical solutions into understandable guidance for non-technical users. Working in AI support may involve collaborating closely with software engineers, data scientists, and end-users to ensure systems run smoothly and efficiently. Additionally, professionals in this field must be adept at handling high volumes of support requests and managing competing priorities. These challenges underscore the importance of continuous learning and clear communication in providing exceptional support. Overcoming these hurdles offers valuable experience and can open doors to advanced roles within AI and IT support teams.

What is the easiest AI job to get?

Entry-level AI support roles often require basic understanding of AI concepts, customer service skills, and familiarity with AI tools or platforms. Positions such as AI chat support or technical assistant roles typically have lower entry barriers and may not require advanced degrees, making them accessible for beginners with relevant training or certifications. Gaining foundational knowledge in AI through online courses can improve chances of securing these roles.

What is an AI Support job?

An AI Support job involves assisting users or businesses in utilizing artificial intelligence tools effectively. Responsibilities may include troubleshooting AI-related issues, providing guidance on AI functionalities, and optimizing AI solutions for specific needs. AI Support professionals may work with chatbots, machine learning systems, or automation tools to enhance user experience and operational efficiency. Strong problem-solving skills and technical knowledge are typically required for this role.

What are the key skills and qualifications needed to thrive in the Ai Support position, and why are they important?

To thrive as an AI Support professional, you need a solid understanding of artificial intelligence and machine learning concepts, technical troubleshooting skills, and typically a background in computer science or information technology. Familiarity with tools like ticketing systems (e.g., Zendesk or Jira), cloud platforms, and AI frameworks such as TensorFlow or PyTorch is often required. Excellent problem-solving abilities, patience, and strong communication skills help distinguish top performers in this field. These competencies are critical for effectively assisting users, resolving complex AI-related issues, and ensuring smooth operation of AI-powered systems.

What is a $900000 AI job?

A $900,000 AI job typically refers to a high-level position in artificial intelligence, such as AI research director, senior machine learning engineer, or AI executive, often requiring advanced skills, extensive experience, and sometimes equity or performance bonuses. These roles are usually found in large tech companies or startups with significant AI investments and may involve leadership, strategic planning, and cutting-edge development.

What jobs are needed to support AI?

Supporting AI requires roles such as AI engineers, data scientists, machine learning engineers, data annotators, and AI research scientists. These jobs involve developing algorithms, managing data, training models, and ensuring ethical AI deployment, often requiring skills in programming, statistics, and familiarity with AI frameworks like TensorFlow or PyTorch.
What job categories do people searching Ai Support jobs in Springfield, VA look for? The top searched job categories for Ai Support jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for Ai Support jobs? Cities near Springfield, VA with the most Ai Support job openings:
Ai Support jobs near you
Infographic showing various Ai Support job openings in Springfield, VA as of July 2026, with employment types broken down into 75% Full Time, 22% Part Time, and 3% Contract. Highlights an 70% Physical, 3% Hybrid, and 27% Remote job distribution, with an average salary of $56,592 per year, or $27.2 per hour.
Lead Operations Support Consultant

Lead Operations Support Consultant

TechWish

Bethesda, MD • On-site

Other

Posted 20 days ago

Job description

We are seeking a Lead Operations Support Consultant for Enterprise Platforms(ServiceNow, Microsoft Copilot, GenAI-enabled solutions and IAM) for a contract role in Bethesda, MD(Hybrid)

Role Summary: Lead operations and support for enterprise platforms and services across ServiceNow, Microsoft Copilot, AI/GenAI-enabled solutions, other LLM-based workplace tools, and Identity & Access Management (IAM). This role is responsible for ensuring operational stability, service excellence, incident and problem management, user support, governance compliance, and continuous improvement in a global 24x7 environment.

Key Responsibilities

  • Provide operational leadership and day-to-day support for ServiceNow, Microsoft Copilot, AI platforms, LLM-enabled tools, and IAM services.
  • Ensure 24x7 service continuity, platform availability, performance monitoring, and SLA adherence across supported services.
  • Manage incidents, service requests, problem management, root cause analysis, and escalations to minimize business disruption.
  • Support AI/GenAI operations, including user onboarding, access enablement, issue triage, usage monitoring, knowledge support, and coordination with engineering, security, and vendor teams.
  • Collaborate with business, technology, cyber, risk, and vendor teams to resolve operational issues and improve service outcomes.
  • Drive operational excellence through automation, process standardization, KPI reporting, service reviews, and continuous improvement initiatives.
  • Monitor platform health, capacity, adoption trends, and operational risks; implement corrective and preventive actions.
  • Maintain operational runbooks, SOPs, dashboards, governance reports, audit evidence, and support documentation.
  • Support AI adoption and responsible AI operations by ensuring compliance with security, privacy, access, and governance standards.
  • Identify opportunities to improve user experience, reduce ticket volumes, and enhance platform reliability through self-service and automation.
  • Contribute to release readiness, change management, and production support for new AI and enterprise platform capabilities.

Preferred Skills

  • ITIL knowledge and/or certification.
  • Experience with Azure, Microsoft 365, ServiceNow, PowerBI, Splunk, or similar IAM platforms.
  • Exposure to AI operations / LLM Ops / platform governance in an enterprise setting.
  • Experience with automation, workflow optimization, reporting, dashboards, and operational governance.
  • Familiarity with Copilot Studio, Azure OpenAI, enterprise AI support models, or similar AI ecosystems.

Regards,

Nagendra Karn

TechWish logo

About TechWish

Sourced by ZipRecruiter

For over 20 years, TechWish has been serving as a prime source of digital transformation and technology consulting solutions for large as well as mid-sized enterprises, including Fortune 100 companies such as two of the top five media companies, the world’s top network infrastructure company, and the world’s largest credit union. As a preferred solutions integration partner, TechWish helps clients across a range of industry sectors analyze data, develop applications, and secure and modernize their technology infrastructure. We provide customized solutions that leverage our strategic partnerships with leading platform and technology companies.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Sterling, VA, US

Year founded

1990

View All TechWish Jobs

Apply