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Ai Support Jobs in Springfield, VA (NOW HIRING)

The Carlyle Group

AI & Data Architect

Washington, DC · On-site

$72 - $92.50/hr

... supporting analytics, reporting, automation, and generative AI at enterprise scale. • Define target-state architectures for data ingestion, transformation, storage, semantic layers, retrieval, and ...

Peraton

AI Engineering Support SME

Washington, DC · On-site

$135K - $216K/yr

This effort will support strategic AI initiatives focused on automation, analytics, generative AI, intelligent agents, software engineering, governance, and enterprise modernization efforts. The ...

Peraton

AI Engineering Support SME

Washington, DC

This effort will support strategic AI initiatives focused on automation, analytics, generative AI, intelligent agents, software engineering, governance, and enterprise modernization efforts. The ...

Peraton

AI Engineering Support SME

Washington, DC · On-site

This effort will support strategic AI initiatives focused on automation, analytics, generative AI, intelligent agents, software engineering, governance, and enterprise modernization efforts. The ...

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All JobsAi Support JobsAi Support Jobs in Springfield, VA

Ai Support information

See Springfield, VA salary details

$15

$27

$46

How much do ai support jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for ai support in Springfield, VA is $27.21, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $29.62 per hour, depending on experience, location, and employer.

Did Elon Musk create a new AI?

Elon Musk has been involved in AI development through his companies, notably co-founding OpenAI, which develops advanced AI models. However, he has not personally created a new AI; instead, he supports and promotes AI research and safety initiatives. As an AI support professional, understanding industry developments like these can be useful for staying informed about emerging technologies.

What 3 jobs will not be replaced by AI?

AI support roles, which involve complex problem-solving, emotional intelligence, and personalized customer interactions, are less likely to be fully replaced by AI. Jobs requiring creativity, critical thinking, and human judgment—such as healthcare professionals, educators, and skilled tradespeople—are also less susceptible to automation. These roles often demand empathy, adaptability, and nuanced understanding that AI currently cannot replicate fully.

Is there any AI for free?

AI support roles often involve working with free or open-source AI tools and platforms, such as TensorFlow or Hugging Face, which are accessible at no cost. Many AI software and APIs offer free tiers with limited usage, making them suitable for training, testing, or small-scale projects. However, advanced or enterprise-level AI solutions typically require paid subscriptions or licensing.

What are some common challenges AI Support professionals face on the job?

AI Support professionals often encounter issues such as diagnosing complex technical problems, keeping up with rapidly evolving AI technologies, and translating highly technical solutions into understandable guidance for non-technical users. Working in AI support may involve collaborating closely with software engineers, data scientists, and end-users to ensure systems run smoothly and efficiently. Additionally, professionals in this field must be adept at handling high volumes of support requests and managing competing priorities. These challenges underscore the importance of continuous learning and clear communication in providing exceptional support. Overcoming these hurdles offers valuable experience and can open doors to advanced roles within AI and IT support teams.

What is an AI Support job?

An AI Support job involves assisting users or businesses in utilizing artificial intelligence tools effectively. Responsibilities may include troubleshooting AI-related issues, providing guidance on AI functionalities, and optimizing AI solutions for specific needs. AI Support professionals may work with chatbots, machine learning systems, or automation tools to enhance user experience and operational efficiency. Strong problem-solving skills and technical knowledge are typically required for this role.

What are the key skills and qualifications needed to thrive in the Ai Support position, and why are they important?

To thrive as an AI Support professional, you need a solid understanding of artificial intelligence and machine learning concepts, technical troubleshooting skills, and typically a background in computer science or information technology. Familiarity with tools like ticketing systems (e.g., Zendesk or Jira), cloud platforms, and AI frameworks such as TensorFlow or PyTorch is often required. Excellent problem-solving abilities, patience, and strong communication skills help distinguish top performers in this field. These competencies are critical for effectively assisting users, resolving complex AI-related issues, and ensuring smooth operation of AI-powered systems.

What is a $900,000 AI job?

A $900,000 AI job typically refers to high-level positions in artificial intelligence, such as AI executives, senior data scientists, or machine learning directors, often requiring advanced skills, extensive experience, and sometimes specialized certifications. These roles usually involve leadership, strategic planning, and overseeing AI projects in large organizations or tech companies, with compensation reflecting the level of responsibility and expertise involved.
What job categories do people searching Ai Support jobs in Springfield, VA look for? The top searched job categories for Ai Support jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for Ai Support jobs? Cities near Springfield, VA with the most Ai Support job openings:
Ai Support jobs near you
Infographic showing various Ai Support job openings in Springfield, VA as of June 2026, with employment types broken down into 74% Full Time, and 26% Contract. Highlights an 100% In-person job distribution, with an average salary of $56,592 per year, or $27.2 per hour.
Lead Operations Support Consultant

Lead Operations Support Consultant

TechWish

Bethesda, MD • Hybrid

Other

Posted 9 days ago

Job description

We are seeking a Lead Operations Support Consultant for Enterprise Platforms(ServiceNow, Microsoft Copilot, GenAI-enabled solutions and IAM) for a contract role in Bethesda, MD(Hybrid)

Role Summary: Lead operations and support for enterprise platforms and services across ServiceNow, Microsoft Copilot, AI/GenAI-enabled solutions, other LLM-based workplace tools, and Identity & Access Management (IAM). This role is responsible for ensuring operational stability, service excellence, incident and problem management, user support, governance compliance, and continuous improvement in a global 24x7 environment.

Key Responsibilities

  • Provide operational leadership and day-to-day support for ServiceNow, Microsoft Copilot, AI platforms, LLM-enabled tools, and IAM services.
  • Ensure 24x7 service continuity, platform availability, performance monitoring, and SLA adherence across supported services.
  • Manage incidents, service requests, problem management, root cause analysis, and escalations to minimize business disruption.
  • Support AI/GenAI operations, including user onboarding, access enablement, issue triage, usage monitoring, knowledge support, and coordination with engineering, security, and vendor teams.
  • Collaborate with business, technology, cyber, risk, and vendor teams to resolve operational issues and improve service outcomes.
  • Drive operational excellence through automation, process standardization, KPI reporting, service reviews, and continuous improvement initiatives.
  • Monitor platform health, capacity, adoption trends, and operational risks; implement corrective and preventive actions.
  • Maintain operational runbooks, SOPs, dashboards, governance reports, audit evidence, and support documentation.
  • Support AI adoption and responsible AI operations by ensuring compliance with security, privacy, access, and governance standards.
  • Identify opportunities to improve user experience, reduce ticket volumes, and enhance platform reliability through self-service and automation.
  • Contribute to release readiness, change management, and production support for new AI and enterprise platform capabilities.

Preferred Skills

  • ITIL knowledge and/or certification.
  • Experience with Azure, Microsoft 365, ServiceNow, PowerBI, Splunk, or similar IAM platforms.
  • Exposure to AI operations / LLM Ops / platform governance in an enterprise setting.
  • Experience with automation, workflow optimization, reporting, dashboards, and operational governance.
  • Familiarity with Copilot Studio, Azure OpenAI, enterprise AI support models, or similar AI ecosystems.

Regards,

Nagendra Karn

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About TechWish

Sourced by ZipRecruiter

For over 20 years, TechWish has been serving as a prime source of digital transformation and technology consulting solutions for large as well as mid-sized enterprises, including Fortune 100 companies such as two of the top five media companies, the world’s top network infrastructure company, and the world’s largest credit union. As a preferred solutions integration partner, TechWish helps clients across a range of industry sectors analyze data, develop applications, and secure and modernize their technology infrastructure. We provide customized solutions that leverage our strategic partnerships with leading platform and technology companies.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Sterling, VA, US

Year founded

1990

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