Job Summary
The Shift Manager supports the General Manager (GM) & AGM in running the restaurant during shifts, ensuring a positive, welcoming experience for our guests and team. You'll assist with achieving sales and profit goals by applying company values and standards, managing scheduling, planning labor, overseeing inventory, and handling occasional employee concerns.
Key Responsibilities
Live Our Core Values
- Embody Hawaiian Bros' values of Aloha Spirit, 'Ohana, Personal Growth, Inclusion, Honor, and Mahalo.
- Support team members in achieving their best and encourage a welcoming, supportive workplace.
Operations & People Management
- Support Leads and AGM/GM in guiding the team and ensuring a great guest experience.
- Handle minor guest issues with empathy; assist with major concerns and inform the GM.
- Motivate and coach team members, fostering a path for growth and development.
- Help schedule shifts that respect team work-life balance and meet business needs.
- Assist with managing payroll and keep hours up to date.
Community & Recruiting
- Build relationships in the community to attract great candidates for Lead roles.
- Help recruit, onboard, and develop Crew, Leads, and Certified Trainers.
Quality & Financial Management
- Ensure the restaurant operates smoothly, following safety and cleanliness standards.
- Monitor financial health by overseeing inventory, labor, and supply orders.
- Track expenses and share insights with the GM/AGM aiming for continuous improvement.
Qualifications
- Experience in team management or restaurant operations preferred.
- Strong communicator with a passion for helping others grow.
- Able to adapt to change and lead the team in adjusting as needed.
Join Us
Be part of a team that values each other, celebrates growth, and always brings the Aloha Spirit to work
Disclaimer
This job posting isfor a position in a restaurant owned and operated by an independent franchiseeorganization, not Hawaiian Bros, Inc. This means theindependent franchisee, and not Hawaiian Bros, Inc. is alone responsible forall employment-related matters in the restaurantincluding,but not limited tosetting requirements foreachjob and all decisions concerning hiring, firing,discipline, supervision, staffing and scheduling. Hawaiian Bros, Inc. will notreceive a copy of anyjobapplication andpossessesno control over interviewing,hiring,or theemployment policies and practices ofindependent franchisees.If you are hired for this job posting, theindependent franchisee, and not Hawaiian Bros, Inc., will be your employer.This job posting contains some general information about what it is like towork in a Hawaiian Bros restaurant, but is not a complete job description.People who work in a Hawaiian Bros restaurant perform a number of differenttasks every day, and this posting does not list all of the essential functionsof the job. Our brand is committed to providing equal employment opportunityfor all persons regardless of age, race, creed, color, national origin,citizenship status, religion, sex, sexual orientation, gender identity,disability, genetic information, military or veteran's status, criminalbackground, or any other characteristic protected by Federal, State, or locallaw.