The Scrum Master will operate as a Servant Leader and facilitator for 2-3 Agile teams, ensuring the effective implementation of Scrum and Kanban principles. The successful candidate will be a strong negotiator, have excellent logic and problem-solving skills and drive to make a difference. We need an individual that puts the team before themselves. They will be responsible for enforcing the rules of Scrum, removing impediments from their team, while promoting self-management and consistently driving a culture of continuous improvement.
Liaison & Communication
· Serve as liaison between technical and non-technical departments.
· Communicate with other management, developers, product owners and technical support specialists on product issues.
· Coach the team on best practices (maintaining a healthy backlog, develop high quality user stories, estimating and delivery)
Development
· Organize and facilitate project planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other Scrum-related meetings.
· Track and communicate team velocity and sprint/release progress.
· Maintain process documentation.
· Ensure the team members are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility.
Application Support
· Assist as needed with backlog maintenance and reviewing quality of user stories.
· Assist with internal and external communication, improving transparency, and radiating information.
· Assist with prioritization and resolution of defects / bugs.
Management
· Participate proactively in developing and maintaining team working agreement, standards, and tools.
· Develop and manage Team performance metrics, leverage to drive efficiencies in the process.
· Identify and remove impediments, prevents distractions.
· Facilitate discussion and conflict resolution.
· Empower the team to self-organize.
Position Requirements
Formal Education & Certification
· Four-year college diploma or university degree in computer systems design or computer science, and/or 10 years equivalent work experience.
· Must be a Certified Scrum Master,
· Scaled Agile (SAFe) experience and certification is a plus
Knowledge & Experience
· Scrum Master or Business Analyst experience is preferred.
· Understanding of agile software development methodologies, values, and procedures.
· Thorough understanding of the software development lifecycle.
· Understanding of organization’s development platform and languages.
· Ability to understand technical issues.
Personal Attributes
· Self-motivated and capable of managing multiple priorities and tasks as delegated.
· Team-player with the ability to work within a collaborative environment.
· Excellent interpersonal skills, ability to work with diverse personality types.
· Ability to coach the team to reach their highest potential.
· Creative and efficient in proposing solutions to complex, time-critical problems.
· Collaborative in driving decisions.
· Ability to deal with multiple projects and deadlines.
· Strong analytical and problem-solving skills with high attention to detail.
Skill / Qualification
Required / Desired
Experience
Four-year degree in Computer Science, Information Systems, Computer Systems Design, or equivalent combination of education and 10+ years of related experience
Required
4 Years
Certified Scrum Master (CSM) Certification
Required
5 Years
Scaled Agile Framework (SAFe) experience and certification
Required
3 Years
Scrum Master and/or Business Analyst experience
Highly Desired
4 Years
Understanding of Agile software development methodologies, principles, values, and practices
Highly Desired
4 Years
Thorough understanding of the Software Development Life Cycle (SDLC)
Highly Desired
4 Years
Knowledge of software development platforms, technologies, and programming languages
Highly Desired
4 Years
Ability to understand and communicate technical issues and solutions
Highly Desired
4 Years
Self-motivated with the ability to manage multiple priorities and assignments simultaneously
Required
4 Years
Team-oriented professional capable of working effectively in collaborative environments
Required
4 Years
Strong interpersonal and relationship-building skills with diverse stakeholders
Required
4 Years
Experience coaching Agile teams and facilitating continuous improvement
Required
4 Years
Ability to develop creative and effective solutions for complex, time-sensitive challenges
Required
4 Years
Collaborative decision-making and stakeholder engagement experience
Required
4 Years
Experience managing multiple projects, initiatives, and competing deadlines
Required
4 Years
Strong analytical, organizational, and problem-solving skills with exceptional attention to detail
Required
4 Years
Key Focus Areas
Agile & Scrum Leadership
- Certified Scrum Master (CSM)
- SAFe Framework Experience
- Agile Coaching & Team Facilitation
- Sprint Planning, Retrospectives, Daily Standups
- Continuous Improvement
Project & Delivery Management
- Multiple Concurrent Projects
- Stakeholder Management
- Prioritization & Deadline Management
- Cross-Functional Team Leadership
- Risk & Issue Resolution
Technical & Business Analysis
- SDLC Knowledge
- Technical Problem Resolution
- Requirements Analysis
- Platform & Application Understanding
- Business Process Improvement
Professional Skills
- Communication & Facilitation
- Leadership & Team Development
- Analytical Thinking
- Decision Making
- Collaboration & Relationship Management