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Agent Service Representative Jobs in Michigan (NOW HIRING)

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Agent Service Representative information

Can I work in a call center without experience?

Agent Service Representative roles in call centers often do not require prior experience, as training is typically provided to develop necessary communication and customer service skills. Employers may look for strong interpersonal abilities, a positive attitude, and basic computer skills, making entry-level positions accessible to those new to the field.

What are the top 3 skills of an agent service representative?

Agent service representatives need strong communication skills to effectively assist customers and resolve issues. They also require problem-solving abilities to handle diverse inquiries and technical proficiency with customer service tools. Additionally, patience and empathy are essential for maintaining positive interactions and ensuring customer satisfaction.
Agent Service Representative jobs near you
Infographic showing various Agent Service Representative job openings in Michigan as of July 2026, with employment types broken down into 90% Full Time, 7% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.

Customer Service Representative - State Farm Agent Team Member

Wyoming, MI • On-site

Luke Bagnall - State Farm Agent
See more jobs at Luke Bagnall - State Farm Agentexternal

$18 - $22/hr

Full-time

Retirement, PTO

Re-posted 6 days ago

Job description

Benefits:
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products. 
ROLE DESCRIPTION:
As a Customer Service Representative with Luke Bagnall - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed. 
  • Answer customer inquiries and requests.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Dedicated to customer service.
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.