Design and implement Genesys-Service CTI integration Design and implement Genesys Self Service Portal Design and implement Knowledge Management Design and implement Genesys Agent Assist and ...
Design and implement Genesys-Service CTI integration Design and implement Genesys Self Service Portal Design and implement Knowledge Management Design and implement Genesys Agent Assist and ...
Design and implement Genesys-Service CTI integration Design and implement Genesys Self Service Portal Design and implement Knowledge Management Design and implement Genesys Agent Assist and ...
Design and implement Genesys-Service CTI integration Design and implement Genesys Self Service Portal Design and implement Knowledge Management Design and implement Genesys Agent Assist and ...
Lead Contact Center Technology Engineer
Tampa, FL · On-site +1
$96K - $127K/yr
Support conversational AI, agent assist, workflow automation, and emerging customer experience technologies. * Partner with Operations, Product, and Customer Experience teams to identify ...
Lead Contact Center Technology Engineer
Tampa, FL · On-site +1
$96K - $127K/yr
Support conversational AI, agent assist, workflow automation, and emerging customer experience technologies. * Partner with Operations, Product, and Customer Experience teams to identify ...
Ownership of the contact center stack, including AI agent-assist, conversation intelligence, intelligent routing, automation, workforce management, quality assurance, and performance platforms. • ...
Ownership of the contact center stack, including AI agent-assist, conversation intelligence, intelligent routing, automation, workforce management, quality assurance, and performance platforms. • ...
Ownership of the contact center stack, including AI agent-assist, conversation intelligence, intelligent routing, automation, workforce management, quality assurance, and performance platforms. The ...
Ownership of the contact center stack, including AI agent-assist, conversation intelligence, intelligent routing, automation, workforce management, quality assurance, and performance platforms. The ...
Ownership of the contact center stack, including AI agent-assist, conversation intelligence, intelligent routing, automation, workforce management, quality assurance, and performance platforms. * The ...
Quick apply
Ownership of the contact center stack, including AI agent-assist, conversation intelligence, intelligent routing, automation, workforce management, quality assurance, and performance platforms. * The ...
You will also help clients adopt and govern AI-enabled service capabilities including agent assist, summarization, knowledge search, intelligent routing, and quality automation. Key responsibilities
You will also help clients adopt and govern AI-enabled service capabilities including agent assist, summarization, knowledge search, intelligent routing, and quality automation. Key responsibilities
AI-assisted agent tools Agent summarization solutions Intelligent routing Conversational AI Virtual assistants Call deflection technologies Workflow automation Evaluate emerging AI technologies and ...
AI-assisted agent tools Agent summarization solutions Intelligent routing Conversational AI Virtual assistants Call deflection technologies Workflow automation Evaluate emerging AI technologies and ...
Developing transformation strategies that leverage digital self-service, automation, Generative AI, conversational AI, agent assist, intelligent routing, knowledge management, process redesign, and ...
Developing transformation strategies that leverage digital self-service, automation, Generative AI, conversational AI, agent assist, intelligent routing, knowledge management, process redesign, and ...
CSX - Senior Manager, Contact Center Transformation Strategy&
Tampa, FL · On-site
$124K - $280K/yr
... Agent Assist and emerging digital AI/GenAI, and automation solutions - Possessing a proven track record of delivering measurable improvements in customer service Travel Requirements Up to 80% Job ...
CSX - Senior Manager, Contact Center Transformation Strategy&
Tampa, FL · On-site
$124K - $280K/yr
... Agent Assist and emerging digital AI/GenAI, and automation solutions - Possessing a proven track record of delivering measurable improvements in customer service Travel Requirements Up to 80% Job ...
If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service ...
Quick apply
If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service ...
Front Desk Agent
Tampa, FL · On-site
$13 - $16.50/hr
Front Desk Agent We are seeking a friendly and professional Front Desk Agent to join our team at ... Handle guest requests, such as booking tours or making restaurant reservations * Assist with check ...
Front Desk Agent
Tampa, FL · On-site
$13 - $16.50/hr
Front Desk Agent We are seeking a friendly and professional Front Desk Agent to join our team at ... Handle guest requests, such as booking tours or making restaurant reservations * Assist with check ...
Life Insurance Position - State Farm Agent Team Member
Tampa, FL · On-site
$60K - $90K/yr
Before opening the agency, I started in the industry under another agent in 2017. I was motivated ... Consult on life insurance products to customers. * Assist customers with life insurance ...
Quick apply
Life Insurance Position - State Farm Agent Team Member
Tampa, FL · On-site
$60K - $90K/yr
Before opening the agency, I started in the industry under another agent in 2017. I was motivated ... Consult on life insurance products to customers. * Assist customers with life insurance ...
Assistant Office Manager - State Farm Agent Team Member Successful State Farm Agent is seeking a qualified professional to join their winning team. We seek an energetic professional interested in ...
Assistant Office Manager - State Farm Agent Team Member Successful State Farm Agent is seeking a qualified professional to join their winning team. We seek an energetic professional interested in ...
Assistant Office Manager - State Farm Agent Team Member Successful State Farm Agent is seeking a qualified professional to join their winning team. We seek an energetic professional interested in ...
Assistant Office Manager - State Farm Agent Team Member Successful State Farm Agent is seeking a qualified professional to join their winning team. We seek an energetic professional interested in ...
Receptionist - State Farm Agent Team Member
Palm Harbor, FL · On-site
$18 - $20/hr
ABOUT THE AGENT: I have been a State Farm Agent since 1989. I'm a graduate of the University of ... Manage appointment scheduling and office communications. * Assist in handling incoming inquiries ...
Quick apply
Receptionist - State Farm Agent Team Member
Palm Harbor, FL · On-site
$18 - $20/hr
ABOUT THE AGENT: I have been a State Farm Agent since 1989. I'm a graduate of the University of ... Manage appointment scheduling and office communications. * Assist in handling incoming inquiries ...
Answer customer inquiries and provide policy information. Assist customers with policy changes and ... I am a second generation State Farm agent. I am a proud graduate of University of South Florida.
Answer customer inquiries and provide policy information. Assist customers with policy changes and ... I am a second generation State Farm agent. I am a proud graduate of University of South Florida.
Customer Service Representative - State Farm Agent Team Member
Palm Harbor, FL · On-site
$40K - $45K/yr
Training & development ABOUT THE AGENT: I have been a State Farm Agent since 1989. I'm a graduate ... Answer customer inquiries and provide policy information. * Assist customers with policy changes ...
Quick apply
Customer Service Representative - State Farm Agent Team Member
Palm Harbor, FL · On-site
$40K - $45K/yr
Training & development ABOUT THE AGENT: I have been a State Farm Agent since 1989. I'm a graduate ... Answer customer inquiries and provide policy information. * Assist customers with policy changes ...
Answer customer inquiries and provide policy information. Assist customers with policy changes and ... I am a second generation State Farm agent. I am a proud graduate of University of South Florida.
Answer customer inquiries and provide policy information. Assist customers with policy changes and ... I am a second generation State Farm agent. I am a proud graduate of University of South Florida.
Customer Service Representative - State Farm Agent Team Member
Tampa, FL · On-site
$60K - $100K/yr
Answer customer inquiries and provide policy information. * Assist customers with policy changes ... I am a second generation State Farm agent. * I am a proud graduate of University of South Florida.
Customer Service Representative - State Farm Agent Team Member
Tampa, FL · On-site
$60K - $100K/yr
Answer customer inquiries and provide policy information. * Assist customers with policy changes ... I am a second generation State Farm agent. * I am a proud graduate of University of South Florida.
Agent Assistant information
See Port Richey, FL salary details
$36K is the 25th percentile. Wages below this are outliers.
$28.8K - $40.4K
40% of jobs
The median wage is $45.7K / yr.
$40.4K - $52K
22% of jobs
$63.4K is the 75th percentile. Wages above this are outliers.
$52K - $63.6K
13% of jobs
$63.6K - $75.2K
9% of jobs
$75.2K - $86.8K
8% of jobs
$86.8K - $98.4K
2% of jobs
$98.4K - $110.1K
0% of jobs
$110.1K - $121.7K
0% of jobs
$121.7K - $133.3K
0% of jobs
$133.3K - $144.9K
2% of jobs
$144.9K - $156.5K
3% of jobs
$28.8K
$61.4K
$156.5K
How much do agent assistant jobs pay per year?
What is the difference between Agent Assistant vs Real Estate Agent?
| Aspect | Agent Assistant | Real Estate Agent |
|---|---|---|
| Required Credentials | Typically no license required, but some states may require real estate license | Licensed real estate professional |
| Work Environment | Office-based, supporting agents with administrative tasks | Client-facing, showing properties, negotiating deals |
| Employer & Industry Usage | Real estate brokerages, agencies | Real estate brokerages, independent practices |
| Common Search & Comparison Intent | Understanding support roles in real estate | Buying, selling, or listing properties |
The main difference between an Agent Assistant and a Real Estate Agent is that the Agent Assistant typically handles administrative and support tasks without needing a license, while a Real Estate Agent is licensed to represent clients in property transactions. Agent Assistants support agents behind the scenes, whereas Real Estate Agents actively engage with clients and conduct property showings. Both roles are essential in the real estate industry but serve different functions based on licensing and responsibilities.
What are the common responsibilities of an agent assistant?
What is an agent assistant?
What are the key skills and qualifications needed to thrive as an agent assistant?

Job description
Genesys Developer
Tampa, FL Contract
Design and developing Genesys Web messaging/Chat Bot solution
Design and implement Genesys Digital Bot solution
Design and implement Genesys SMS Solution
Design and implement conversation flow for Chat bot and SMS channel
Design and build custom integration to query and retrieve data from Enterprise system i.e Service Now
Design and implement Workforce management.
Design and implement Genesys-Service CTI integration
Design and implement Genesys Self Service Portal
Design and implement Knowledge Management
Design and implement Genesys Agent Assist and Intelligent support queue routing
Build custom dashboard based on business requirement
Troubleshoot and resolve technical issues related to Genesys solutions.
Provide technical support and guidance to ensure optimal performance and reliability.
Collaborate with cross-functional teams to develop customized solutions.
Overall 5+ years of experience and proven experience with Genesys contact center technology.
Strong understanding of telecommunications principles and contact center operations.
Proficiency in configuring and troubleshooting Genesys software components.
Excellent communication and teamwork skills.
Ability to work independently and prioritize tasks effectively.
About Syntricate Technologies
Sourced by ZipRecruiter
Company size
51 - 200 Employees
Headquarters location
Boston, MA, US
Year founded
2004