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Agency Operations Specialist Jobs (NOW HIRING)

State of Oregon

Facility Operations Specialist

Salem, OR · On-site

$4.7K - $7.2K/wk

Facility Operations Specialist Position Title: Facility Operations Specialist 1 Classification ... Coordinate agency-wide facilities management, including coordination of staff moves, managing ...

The State of Arizona

Business Specialist

Phoenix, AZ · Hybrid

$70K/yr

Business Specialist Apply now Job No: 542546 Work Type: Full-time Location: PHOENIX Categories ... Working with Division leadership, bureau leadership and Agency operations, this position evaluates ...

Arizona State Hospital

Job Page

Phoenix, AZ · On-site

$70K/yr

... to Agency Operations and serve as a team lead, working collaboratively with bureau leadership and staff with administrative functions, the Business Operations Specialist coordinates activities ...

Marsh & McLennan Companies, Inc.

$64K - $120K/yr

Marsh McLennan Agency Description: Our not-so-secret sauce. Award winning, inclusive, Top Workplace ... As our Operations Specialist on the Offshore Business Operations Team in the Employee Health and ...

Bellefaire JCB

Operations Specialist

Shaker Heights, OH · On-site

$29/hr

The Operations Specialist- ensures all work is completed in a timely and efficient manner and ... Maintain client records in the Agency EHR, including, but not limited to, scanning, auditing, and ...

Marsh & McLennan Companies, Inc.

$64K - $120K/yr

Marsh McLennan Agency Description: Our not-so-secret sauce. Award winning, inclusive, Top Workplace ... As our Operations Specialist on the Offshore Business Operations Team in the Employee Health and ...

PrideStaff

Operations Specialist

Laguna Niguel, CA · On-site

$20 - $22.50/hr

Operations Specialist Position Temp to Hire Pay Range: $20-$22.50 per hour Support maintenance ... Respond to inquiries from residents, vendors, contractors, and public agencies. * Assist with ...

iteris

Arterial Operations Specialist

Orlando, FL · On-site

$57K - $64K/yr

The position will also require regular coordination with public agencies and consultants. The Arterial Operations Specialist will be responsible for monitoring and responding to incidents impacting ...

iteris

Arterial Operations Specialist

Orlando, FL · On-site

$57K - $64K/yr

The position will also require regular coordination with public agencies and consultants. The Arterial Operations Specialist will be responsible for monitoring and responding to incidents impacting ...

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All JobsAgency Operations Specialist Jobs

Agency Operations Specialist information

See salary details

$30.5K

$68.4K

$111K

How much do agency operations specialist jobs pay per year?

As of Aug 1, 2026, the average yearly pay for agency operations specialist in the United States is $68,426.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $81,500.00 per year, depending on experience, location, and employer.

What is the difference between Agency Operations Specialist vs Client Services Coordinator?

AspectAgency Operations SpecialistClient Services Coordinator
CredentialsTypically requires a bachelor’s degree in business, marketing, or related fieldOften requires a bachelor’s degree, with some roles preferring customer service or communication backgrounds
Work EnvironmentOffice setting, supporting agency processes and internal operationsClient-facing, assisting clients and managing service delivery
Employer & Industry UsageUsed in marketing, advertising, and insurance agenciesCommon in marketing, advertising, and service-based industries
Search & Comparison IntentFocuses on operational support within agenciesCenters on client interaction and service management

The Agency Operations Specialist primarily handles internal processes and operational support within agencies, ensuring smooth workflow and efficiency. In contrast, the Client Services Coordinator focuses on direct client interactions, managing service delivery and client satisfaction. While both roles require strong communication skills and industry knowledge, their core responsibilities differ in focus—internal operations versus client engagement.

What is an Agency Operations Specialist?

An Agency Operations Specialist is a professional responsible for ensuring the smooth and efficient functioning of an agency's day-to-day operations. They handle tasks such as workflow management, process improvement, compliance monitoring, and coordination between departments. Their work supports the agency's strategic goals by streamlining procedures, resolving operational issues, and helping teams meet performance targets. This role requires strong organizational, problem-solving, and communication skills.

What are the key skills and qualifications needed to thrive as an Agency Operations Specialist, and why are they important?

To thrive as an Agency Operations Specialist, you need a solid understanding of business operations, process optimization, and data analysis, typically supported by a bachelor’s degree in business, management, or a related field. Familiarity with project management tools, CRM systems, and workflow automation platforms is often required. Strong organizational skills, attention to detail, and effective communication set top performers apart in this role. These competencies ensure efficient agency performance, seamless coordination, and successful execution of operational strategies.

How does an Agency Operations Specialist typically collaborate with other departments to ensure smooth workflow?

An Agency Operations Specialist often serves as a key liaison between departments such as sales, finance, human resources, and account management. They coordinate processes, facilitate communication, and resolve operational issues to maintain efficiency across the agency. This collaboration may include organizing meetings, updating project statuses, and troubleshooting workflow bottlenecks, ensuring all teams are aligned and client deliverables are met on time.
What cities are hiring for Agency Operations Specialist jobs? Cities with the most Agency Operations Specialist job openings:
What states have the most Agency Operations Specialist jobs? States with the most job openings for Agency Operations Specialist jobs include:
What job categories do people searching Agency Operations Specialist jobs look for? The top searched job categories for Agency Operations Specialist jobs are:
Agency Operations Specialist jobs near you
Infographic showing various Agency Operations Specialist job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 77% In-person, 8% Hybrid, and 15% Remote job distribution, with an average salary of $68,426 per year, or $32.9 per hour.

Agency Operations Specialist

Sedlak & Associates LLC

Wildwood, MO • On-site

$35K - $50K/yr

Full-time

Retirement, PTO

Re-posted 2 days ago

Job description

Benefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off

Job Title: Agency Assistant / Client Service Specialist
Location: Wildwood, MO (Sedlak & Associates LLC)
About Us:
Sedlak & Associates LLC is a local American Family Insurance agency dedicated to providing exceptional service to our clients and supporting our community. We’re looking for a reliable, proactive Agency Assistant to help us grow and serve our clients even better.
Position Overview:
As our Agency Assistant, you’ll be the go-to support for the agency owner—helping with daily operations, assisting clients, and contributing to our agency’s success. If you enjoy variety, problem-solving, building relationships, and being active in the community, this is the perfect opportunity for you.
Key Responsibilities:

  • Provide administrative support to the agency owner and team
  • Proactively review customer accounts for service opportunities or coverage improvements
  • Respond to client inquiries via phone, email, and in-person
  • Process policy changes, payments, and documentation accurately
  • Assist with marketing efforts, including social media, email campaigns, and promotional materials
  • Help plan, organize, and participate in agency events and community involvement activities
  • Support outreach and client acquisition activities
  • Maintain organized records and ensure compliance with company procedures
  • Support daily office operations and special projects as needed
Qualifications:

  • Previous experience in insurance, customer service, office administration, or marketing preferred
  • Excellent communication and organizational skills
  • Positive attitude, reliability, and willingness to learn
  • Strong attention to detail and ability to multitask
  • Insurance license (Property & Casualty or Life & Health) is a plus, but not required—willing to help the right candidate obtain licensing
  • Proficiency with computers and office software (Microsoft Office, email, etc.)
  • Experience with social media or event planning is a plus
  • High school diploma or equivalent required; college degree preferred
Compensation & Benefits:

  • Base salary range: $35,000 – $50,000 per year, depending on experience and qualifications
  • Bonus opportunities based on agency performance
  • Commission opportunities
  • Paid training and support for insurance licensing (if needed)
  • Paid time off and holidays
  • Opportunities for career growth within the agency
How to Apply:
Submit your resume and a brief cover letter explaining why you’d be a great fit to MSEDLAK@amfam.com.