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Agency Operations Manager Jobs in Toronto, ON (NOW HIRING)

Badger Daylighting

Operations Supervisor

Bowmanville, ON · On-site

CA$70K - CA$80K/yr

... agencies within Canada. The Operations Supervisor is an integral part of the operations team. They ... Vacuum / Pump Trucks, Commercial Underground Construction, Trucking/Fleet Management, Sewer / Water ...

Transdev

Train Operations Supervisor

Brampton, ON · On-site

By 2031, the region's population is projected to grow another 2.8%. To manage this anticipated ... agencies * Liaise with Maintenance Department to ensure provision of continuous service and within ...

Knix

Sr. Manager, Creative Operations

Toronto, ON · On-site

They will manage day-to-day creative operations, guide team members, and help drive the broader go ... agencies, and external partners are deployed thoughtfully against business priorities. Proactively ...

IFDS

Business Operations Unit Manager

Toronto, ON · On-site

... operations * Assist with the management of daily and monthly reporting as required * Handles ... Minimum 3-5 years of experience with Mutual Funds/ Transfer Agency or Back Office functions

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Agency Operations Manager information

What does an agency operations manager do?

An Agency Operations Manager oversees the daily operations and administrative functions of an agency, such as a marketing, advertising, or insurance agency. They are responsible for streamlining processes, managing staff, ensuring compliance with company policies, and optimizing resource allocation. Their goal is to improve efficiency, productivity, and overall organizational performance while supporting the agency’s strategic objectives. This role often involves close collaboration with other department heads and external partners to ensure smooth workflow and client satisfaction.

What are the key skills and qualifications needed to thrive as an agency operations manager?

To thrive as an Agency Operations Manager, you need strong organizational, leadership, and analytical skills, typically supported by a bachelor's degree in business, management, or a related field. Familiarity with project management software, CRM systems, and budgeting tools is common, and professional certifications like PMP can be beneficial. Outstanding communication, problem-solving abilities, and adaptability help you lead teams and manage client relationships effectively. These competencies are crucial for optimizing agency performance, ensuring smooth operations, and delivering successful results for clients and stakeholders.

What are some common challenges an agency operations manager faces when streamlining workflows across multiple departments?

Agency Operations Managers often encounter challenges in aligning processes across various departments, such as creative, accounts, and finance. Differences in priorities, communication styles, and workload can create bottlenecks or misalignment. To address these issues, successful managers implement standardized procedures, leverage project management tools, and facilitate regular cross-team meetings. Building strong relationships and fostering a culture of open communication are crucial for overcoming these challenges and ensuring smooth agency operations.

What is the difference between Agency Operations Manager vs Agency Account Executive?

AspectAgency Operations ManagerAgency Account Executive
Primary RoleOversees agency operations, processes, and internal workflowsManages client accounts, sales, and client relationships
Required SkillsOperational management, leadership, organizational skillsSales, communication, client management
Work EnvironmentInternal team, management levelClient-facing, sales-focused
Common CertificationsProject management, operational certificationsSales, marketing certifications

The Agency Operations Manager focuses on streamlining agency processes and internal operations, while the Agency Account Executive concentrates on managing client relationships and sales. Both roles are essential in agency settings but serve different functions within the organization.

Is agency operations manager a high paying job?

Agency operations managers typically earn a competitive salary that varies based on industry, location, and experience. In general, it is considered a mid- to high-level management role with potential for higher compensation as responsibilities and expertise increase.
Agency Operations Manager jobs near you
Infographic showing various Agency Operations Manager job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution.

Strategy & Operations Manager (Revenue)

Clutch Technologies Inc.

Mississauga, ON • On-site

Full-time

Medical, Dental, Vision, Life

Re-posted 14 days ago

Job description

(Onsite - reports to the VP, Sales)

About Clutch

We're on a mission to reinvent the way people buy, sell, and own cars. 

Clutch is Canada's largest online used car retailer, delivering a seamless, hassle-free car buying and selling experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee... and that's just the beginning.

Named two years in a row to the Globe & Mail's list of the Top Growing Companies in Canada and also awarded spots on Deloitte's Technology Fast 50 and Fast 500 lists, we're looking to add curious, hard-working, and driven individuals to our growing team.

Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, British Columbia, New Brunswick, Nova Scotia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Altos Ventures, BMO Capital Partners, Canaan, Real Ventures, and others. To learn more, visit clutch.ca.

About the role

We're looking for a smart, resourceful, and analytically strong individual to join our Revenue team as Strategy and Operations Manager (Revenue). This role is an exceptional opportunity for someone early in their career (1-5 years post-grad) who's hungry to drive impact across a high-growth sales organization-working side by side with our VP of Sales on strategic initiatives, performance insights, and cross-functional projects that unlock growth.

What You'll Do

Project-Based Execution

  • Lead and execute small to medium-sized strategic projects that drive incremental improvement across the sales team-ranging from process optimization to frontline tools to performance analysis.
  • Take ownership of project scoping, planning, execution, and results measurement-working across disciplines to see initiatives through end-to-end.
  • Ruthlessly prioritize initiatives that move the needle and align with broader revenue goals.

Work Cross-Functionally to Drive Change

  • Collaborate with Sales, Product, Marketing, Customer Experience, and Engineering to remove friction in the sales process and bring structure to ambiguity.
  • Be equally comfortable building a business case in Excel, presenting findings to the VP Sales, or jumping into a call with a distressed customer to understand root causes.
  • Translate complex problems into actionable insights-and ensure action happens.

Data-Driven Insights & Sales Strategy

  • Dive deep into sales and funnel data to uncover insights and opportunities. You'll be expected to bring a strong analytical toolkit and be an 8+/10 when it comes to working with data.
  • Support forecasting, territory planning, performance dashboards, and root cause analysis to inform sales leadership decision-making.
  • Develop simple, clear, and persuasive recommendations backed by data and common sense.

Self-Learning & Experimentation

  • Take initiative to self-learn new tools, frameworks, and strategies-whether it's mastering ChatGPT, learning how to write SQL, or figuring out how a new system works with minimal handholding.
  • Be proactive in experimenting with new ideas, rapidly testing assumptions, and applying learnings in real-time.
  • Develop comfort navigating ambiguity and unfamiliar territory-you'll regularly tackle challenges that don't come with a playbook.

What We're Looking For

  • 1-5 years of experience in management consulting, investment banking, sales strategy, business operations, or a high-performing startup environment.
  • 8+/10 with data: Strong proficiency with Excel/Sheets required; experience with SQL, BI tools (e.g., Looker, Tableau)
  • Proven ability to lead structured projects and think strategically, while also rolling up your sleeves to get things done.
  • Comfortable with ambiguity and change-able to thrive in a fast-paced, ever-evolving environment.
  • Intellectually curious, fast learner, and someone who brings strong judgment and common sense to every conversation.
  • Strong communication and collaboration skills-you're just as comfortable with execs as you are with frontline staff or developers.
  • Gritty, humble, and high-agency: you take initiative, own problems, and don't wait to be told what to do.

Nice to Have

  • A genuine interest in Clutch's industry-automotive, marketplaces, consumer tech, or the future of retail.
  • Passion for building things from the ground up and a desire to grow into a leadership role in the future.

Why Clutch

  • Partner directly with the VP Sales on initiatives that materially impact top-line performance.
  • Solve meaningful problems, fast: You'll be in the room where decisions happen and have the chance to influence direction across the business.
  • Build your career: Whether your goal is GM, Product, Strategy, or Ops-this role sets a strong foundation for growth.
  • Competitive package: Market cash, equity upside, full benefits, and a collaborative in-office culture built on pace and curiosity.

Employment Type:

  • Existing, Permanent Full-Time

Compensation & Benefits:

  • Salary range: $110k - $130k (plus equity)
  • Benefits: Comprehensive benefits plans include healthcare, dental care, vision care, prescriptions, life insurance and dependent coverage; start from day 1. (Applicable for Permanent Full-Time)
  • Pay decisions reflect objective criteria: skills, performance, market benchmarking, responsibilities and working conditions.

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email talent@clutch.ca.

Apply