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Agency Operations Manager Jobs in Colorado (NOW HIRING)

STV

Senior Engineering Operations Manager

Denver, CO · On-site

$116K - $133K/yr

STV is seeking a Senior Engineering Operations Manager to serve as a trusted operations leader and ... This highly consultative role partners directly with agency leadership to guide operational ...

MGT Insurance

Insurance Operations Manager

Denver, CO · On-site

$140K - $180K/yr

About the Role We're looking for an Insurance Operations Manager to support the execution of new ... MGT does not accept unsolicited resumes from staffing vendors, including recruitment agencies and ...

Socket.dev

Regional Operations Manager

Denver, CO · On-site

$60 - $90/hr

Oversee inventory management * Inbound/outbound receiving and operations * Physical storage space ... agencies. * I.e. Denver East's 1% Retail Tax, e-bike credits, bike trade-in partners, etc.

New

Mike's Bikes

Regional Operations Manager

Denver, CO

$64K - $68K/yr

Oversee inventory management * Inbound/outbound receiving and operations * Physical storage space ... agencies. * I.e. Denver East's 1% Retail Tax, e-bike credits, bike trade-in partners, etc.

Shimmick

Operations Manager - Mining Projects

Denver, CO · On-site +1

$225K - $275K/yr

Overview Shimmick is seeking a highly talented Mining Operations Manager to be based in the Western ... NOTICE TO THIRD PARTY AGENCIES:Please note that Shimmick does not accept unsolicited resumes from ...

Mike's Bikes

Regional Operations Manager

Denver, CO

$64K - $68K/yr

Oversee inventory management * Inbound/outbound receiving and operations * Physical storage space ... agencies. * I.e. Denver East's 1% Retail Tax, e-bike credits, bike trade-in partners, etc.

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Showing results 21-40

All JobsAgency Operations JobsAgency Operations Manager JobsAgency Operations Manager Jobs in Colorado

Agency Operations Manager information

See Colorado salary details

$32.6K

$66.7K

$124.6K

How much do agency operations manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for agency operations manager in Colorado is $66,725.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,100.00 and $81,500.00 per year, depending on experience, location, and employer.

What does an agency operations manager do?

An Agency Operations Manager oversees the daily operations and administrative functions of an agency, such as a marketing, advertising, or insurance agency. They are responsible for streamlining processes, managing staff, ensuring compliance with company policies, and optimizing resource allocation. Their goal is to improve efficiency, productivity, and overall organizational performance while supporting the agency’s strategic objectives. This role often involves close collaboration with other department heads and external partners to ensure smooth workflow and client satisfaction.

What are the key skills and qualifications needed to thrive as an agency operations manager?

To thrive as an Agency Operations Manager, you need strong organizational, leadership, and analytical skills, typically supported by a bachelor's degree in business, management, or a related field. Familiarity with project management software, CRM systems, and budgeting tools is common, and professional certifications like PMP can be beneficial. Outstanding communication, problem-solving abilities, and adaptability help you lead teams and manage client relationships effectively. These competencies are crucial for optimizing agency performance, ensuring smooth operations, and delivering successful results for clients and stakeholders.

What are some common challenges an agency operations manager faces when streamlining workflows across multiple departments?

Agency Operations Managers often encounter challenges in aligning processes across various departments, such as creative, accounts, and finance. Differences in priorities, communication styles, and workload can create bottlenecks or misalignment. To address these issues, successful managers implement standardized procedures, leverage project management tools, and facilitate regular cross-team meetings. Building strong relationships and fostering a culture of open communication are crucial for overcoming these challenges and ensuring smooth agency operations.

What is the difference between Agency Operations Manager vs Agency Account Executive?

AspectAgency Operations ManagerAgency Account Executive
Primary RoleOversees agency operations, processes, and internal workflowsManages client accounts, sales, and client relationships
Required SkillsOperational management, leadership, organizational skillsSales, communication, client management
Work EnvironmentInternal team, management levelClient-facing, sales-focused
Common CertificationsProject management, operational certificationsSales, marketing certifications

The Agency Operations Manager focuses on streamlining agency processes and internal operations, while the Agency Account Executive concentrates on managing client relationships and sales. Both roles are essential in agency settings but serve different functions within the organization.

Is agency operations manager a high paying job?

Agency operations managers typically earn a competitive salary that varies based on industry, location, and experience. In general, it is considered a mid- to high-level management role with potential for higher compensation as responsibilities and expertise increase.

What cities in Colorado are hiring for Agency Operations Manager jobs?

Cities in Colorado with the most Agency Operations Manager job openings:

Agency Operations Manager jobs near you
Infographic showing various Agency Operations Manager job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 11% Part Time, 2% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $66,725 per year, or $32.1 per hour.

Senior Customer Success Manager - Agency Focused

Technosylva

Denver, CO • On-site

Full-time

Posted 9 days ago

Job description

About Technosylva
Technosylva is a global leader in wildfire and extreme weather risk mitigation software. The Company's market-leading solutions, enhanced by AI and machine learning capabilities, provide real-time and predictive insights to support electric utility, insurance and government agency customers.
Technosylva has provided critical solutions for the past 26 years. In 2022 the organization entered a period of significant growth and transformation with investment from TA Associates, a leading growth PE firm, scaling to about 225 employees and offering its product in over 10 countries. In 2024 General Atlantic, a leading global growth investor, announced a strategic growth investment in Technosylva to support the company in its mission.
Overview
Technosylva is looking for a highly motivated and customer-focused individual to join our team as a Senior Customer Success Manager at Technosylva. In this role, you will be responsible for ensuring the successful adoption, engagement, and retention of our valued customers. As a key liaison between our customers and our internal teams, you will play a pivotal role in delivering exceptional customer experiences and driving the overall growth of our technology solutions.
Responsibilities
  • Manage and strengthen relationships with key clients - primarily fire agencies customers - leading strategic discussions and guiding them toward achieving long-term success and value realization. Develop a deep understanding of customers' operational needs, challenges, and objectives to provide tailored solutions and ensure product adoption, retention, and satisfaction.
  • Own customer retention and renewals. Play a key role in driving customer retention, expansion, and renewal efforts, focusing on maximizing the lifetime value of customers and ensuring high renewal rates.
  • Identify upsell and cross-sell opportunities, collaborating with Sales teams to introduce additional products or services that will enhance the customer's experience.
  • Develop an in-depth understanding of Technosylva's wildfire risk and weather products and their capabilities. Effectively communicate the value proposition of our solutions, addressing customer inquiries and providing guidance on best practices to maximize usage and ROI. Translate complex fire behavior modeling, meteorological data, and risk analytics concepts into clear, actionable guidance for operational and technical stakeholders.
  • Lead and own the customer experience of the onboarding phase ensuring that customers understand the value proposition from day one. Draw on knowledge of fire agency workflows, operational tempo, and decision-making processes to anticipate potential roadblocks and ensure smooth transitions and high customer satisfaction.
  • Develop and deliver customer education resources and training that empower clients - including fire agency personnel, meteorologists, and utility operations teams - to fully utilize our products and realize value. Ensure that customers are well-versed in our product features, tools, and functionalities in the context of their specific operational environment.
  • Take ownership of and resolve escalated customer issues, coordinating with internal teams to ensure that customer concerns are addressed promptly and effectively, with particular sensitivity to the mission-critical nature of fire agency operations.
  • Conduct business reviews with key customers, aligning product performance with operational and business goals and identifying opportunities for continued partnership and expansion. Work with senior and executive leadership to identify new areas of growth and collaboration with high-impact customers, influencing the company's broader strategic direction.
  • Track and analyze customer success metrics including product adoption, satisfaction, churn, and Net Promoter Score (NPS), and report regularly to senior leadership on customer health and success trends. Utilize customer data and feedback to drive continuous improvements in the customer experience and refine success strategies across the organization.
  • Serve as the voice of the customer during product review cycles, providing actionable insights - particularly around fire agency operational requirements and weather-driven decision-making - that help shape the product roadmap. Lead customer advisory boards or focus groups to further understand customer pain points and areas for improvement.
  • Drive process improvements within the Customer Success function to optimize customer interactions, streamline workflows, and improve the overall customer experience, including developing agency-specific success playbooks and engagement models.

Required Skills
  • Experience working in, or directly supporting, fire agencies, emergency management organizations, forestry services, or related fields-either as a practitioner or in a customer-facing technology role.
  • Deep experience in managing complex client relationships, particularly in SaaS, technology-driven, or operationally complex environments.
  • Exceptional communication skills with the ability to manage and influence senior-level customer stakeholders, including agency leadership, operations commanders, and utility executives.
  • Strong understanding of fire agency operations, incident command structures with the ability to engage credibly with operational personnel and technical stakeholders alike.
  • Exceptional problem-solving abilities with a demonstrated track record of navigating complex, high-stakes situations with strategic insight, resilience, and a solutions-oriented approach, maintaining composure under pressure.
  • Advanced technical aptitude with a strong ability to grasp and articulate complex technological solutions in the context of fire, weather, and risk management.
  • Data-driven with the ability to analyze customer metrics and translate them into actionable insights for both internal teams and clients.
  • Proficiency in using Customer Relationship Management (CRM) software.
  • Experience in driving customer success strategies, account growth, and retention programs.

Preferred Skills
  • Direct experience working within a fire agency, forestry service, emergency management body, or national weather service - either as an operational staff member, meteorologist, or in a technology or analytical support role.
  • Experience with Canadian wildfire operations, fuel types, or fire weather systems - including familiarity with the Canadian Forest Fire Danger Rating System (CFFDRS) and Canadian Fire Behavior Prediction (FBP) System.
  • Background in SaaS-based risk management, geospatial analytics, emergency response technology, or weather forecasting platforms is a strong plus.
  • Familiarity with incident command systems (ICS), public safety power shutoff (PSPS) protocols, or fire weather forecasting operations.

Technical Skills
  • Familiarity with geospatial data (GIS) and predictive modeling, especially as they relate to wildfire risk assessment and fire behavior.
  • Ability to quickly learn and articulate the value of fire behavior modeling, meteorological data, and risk analytics tools.
  • Experience with weather data platforms, fire weather indices, or operational forecasting tools is highly desirable.

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