East Hartford, CT · On-site
$16 - $19.75/hr
Properly forward calls to Call Center Leadership or other CT agencies per procedures. Provide clear, complete, accurate and objective information based on full understanding of program requirements.
East Hartford, CT · On-site
$16 - $19.75/hr
Properly forward calls to Call Center Leadership or other CT agencies per procedures. Provide clear, complete, accurate and objective information based on full understanding of program requirements.
Surprise, AZ · On-site
$15.50 - $19.50/hr
Call Center Representative Just Staffing AZ - Phoenix, AZ About Just Staffing AZ ... Just Staffing AZ is a leading staffing agency that specializes in connecting talented individuals ...
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Surprise, AZ · On-site
$15.50 - $19.50/hr
Call Center Representative Just Staffing AZ - Phoenix, AZ About Just Staffing AZ ... Just Staffing AZ is a leading staffing agency that specializes in connecting talented individuals ...
Rochester, NH · On-site
Case Management Supervisor The Case Management Supervisor oversees the Agency's call center and case management services as part of the Information and Referral (I&R) Team under the direction of the ...
Rochester, NH · On-site
Case Management Supervisor The Case Management Supervisor oversees the Agency's call center and case management services as part of the Information and Referral (I&R) Team under the direction of the ...
$15.25 - $20.25/hr
Morris Insurance Agency Remote Call Center Agent * Job Type: Full-time * Location: Athens, GA 30601 * Organization: Morris Insurance Agency LLC * Job Rating: 3.8 out of 5 stars We are seeking a ...
$15.25 - $20.25/hr
Morris Insurance Agency Remote Call Center Agent * Job Type: Full-time * Location: Athens, GA 30601 * Organization: Morris Insurance Agency LLC * Job Rating: 3.8 out of 5 stars We are seeking a ...
Rochester, NH · On-site
Case Management Supervisor The Case Management Supervisor oversees the Agency's call center and case management services as part of the Information and Referral (I&R) Team under the direction of the ...
Rochester, NH · On-site
Case Management Supervisor The Case Management Supervisor oversees the Agency's call center and case management services as part of the Information and Referral (I&R) Team under the direction of the ...
Athens, GA · Remote
$14.50 - $19/hr
Morris Insurance Agency Remote Call Center Agent * Job Type: Full-time * Location: Athens, GA 30601 * Organization: Morris Insurance Agency LLC * Job Rating: 3.8 out of 5 stars Profile Insights Find ...
Athens, GA · Remote
$14.50 - $19/hr
Morris Insurance Agency Remote Call Center Agent * Job Type: Full-time * Location: Athens, GA 30601 * Organization: Morris Insurance Agency LLC * Job Rating: 3.8 out of 5 stars Profile Insights Find ...
Athens, GA · On-site
$14.50 - $19/hr
Morris Insurance Agency Remote Call Center Agent * Job Type: Full-time * Location: Athens, GA 30601 * Organization: Morris Insurance Agency LLC * Job Rating: 3.8 out of 5 stars Profile Insights Find ...
Athens, GA · On-site
$14.50 - $19/hr
Morris Insurance Agency Remote Call Center Agent * Job Type: Full-time * Location: Athens, GA 30601 * Organization: Morris Insurance Agency LLC * Job Rating: 3.8 out of 5 stars Profile Insights Find ...
Los Angeles, CA · On-site
$23.28 - $31.01/hr
Handling insured calls through our Agency call center * Servicing insurance policies with the various Agency carriers * Processing insurance payments * Updating electronic insured information ...
Los Angeles, CA · On-site
$23.28 - $31.01/hr
Handling insured calls through our Agency call center * Servicing insurance policies with the various Agency carriers * Processing insurance payments * Updating electronic insured information ...
Los Angeles, CA · On-site
$23.28 - $31.01/hr
Handling insured calls through our Agency call center * Servicing insurance policies with the various Agency carriers * Processing insurance payments * Updating electronic insured information ...
Los Angeles, CA · On-site
$23.28 - $31.01/hr
Handling insured calls through our Agency call center * Servicing insurance policies with the various Agency carriers * Processing insurance payments * Updating electronic insured information ...
Indianapolis, IN · On-site
$23.95/hr
Senate Ave., 2nd floor (West elevators) Indianapolis, IN Agency Interview Type: No Interview ... Call Center . Responsibilities include: • Enjoys Learning about a variety of Department of ...
Indianapolis, IN · On-site
$23.95/hr
Senate Ave., 2nd floor (West elevators) Indianapolis, IN Agency Interview Type: No Interview ... Call Center . Responsibilities include: • Enjoys Learning about a variety of Department of ...
Philadelphia, PA · On-site
$17/hr
High School Diploma or Equivalent. * 2-3 of Call Center Experience REQUIRE PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our ...
Philadelphia, PA · On-site
$17/hr
High School Diploma or Equivalent. * 2-3 of Call Center Experience REQUIRE PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our ...
$23.28 - $31.01/hr
Handling insured calls through our Agency call center * Servicing insurance policies with the various Agency carriers * Processing insurance payments * Updating electronic insured information ...
$23.28 - $31.01/hr
Handling insured calls through our Agency call center * Servicing insurance policies with the various Agency carriers * Processing insurance payments * Updating electronic insured information ...
Martinsville, VA · On-site
Monitors individual, team, and call center results to identify and act on both positive and ... Provides accurate information to inquiring parties and other agency staff. * Ensures the ...
New
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Martinsville, VA · On-site
Monitors individual, team, and call center results to identify and act on both positive and ... Provides accurate information to inquiring parties and other agency staff. * Ensures the ...
New
Sacramento, CA · On-site
The Call Center Manager will continuously guide and instruct staff to ensure the achievement of established individual and agency performance standards. Responsibilities * Provide assessment ...
Sacramento, CA · On-site
The Call Center Manager will continuously guide and instruct staff to ensure the achievement of established individual and agency performance standards. Responsibilities * Provide assessment ...
Los Angeles, CA · On-site
$23.28 - $31.01/hr
Handling insured calls through our Agency call center * Servicing insurance policies with the various Agency carriers * Processing insurance payments * Updating electronic insured information ...
Los Angeles, CA · On-site
$23.28 - $31.01/hr
Handling insured calls through our Agency call center * Servicing insurance policies with the various Agency carriers * Processing insurance payments * Updating electronic insured information ...
$23.28 - $31.01/hr
Handling insured calls through our Agency call center * Servicing insurance policies with the various Agency carriers * Processing insurance payments * Updating electronic insured information ...
$23.28 - $31.01/hr
Handling insured calls through our Agency call center * Servicing insurance policies with the various Agency carriers * Processing insurance payments * Updating electronic insured information ...
Chambersburg, PA · On-site
$18/hr
... Staffing Agency in the region and has temporary to hire and permanent jobs in the central ... call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file ...
Chambersburg, PA · On-site
$18/hr
... Staffing Agency in the region and has temporary to hire and permanent jobs in the central ... call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file ...
Charlotte, NC · On-site
$14.75 - $19.25/hr
Entry Level Call Center Agent | Call Center Agent ProSidian is a Management and Operations ... agencies, and non-profit organizations. Our solution-centric services are deployed across the ...
Charlotte, NC · On-site
$14.75 - $19.25/hr
Entry Level Call Center Agent | Call Center Agent ProSidian is a Management and Operations ... agencies, and non-profit organizations. Our solution-centric services are deployed across the ...
Lake Park, FL · On-site
$16.75 - $21/hr
Call Center Specialist LOCATION : Alexandria, Virginia or Lake Park, Florida FLSA : Non-Exempt ... Provide notifications to on-call case managers, FBI, and other agencies after hours, on critical ...
Lake Park, FL · On-site
$16.75 - $21/hr
Call Center Specialist LOCATION : Alexandria, Virginia or Lake Park, Florida FLSA : Non-Exempt ... Provide notifications to on-call case managers, FBI, and other agencies after hours, on critical ...
Greensboro, NC · On-site
$41K - $59K/yr
The Greensboro Transit Agency's Access GSO program is seeking customer-focused and dependable Call Center Representatives to serve as a critical connection between eligible riders and the ...
Greensboro, NC · On-site
$41K - $59K/yr
The Greensboro Transit Agency's Access GSO program is seeking customer-focused and dependable Call Center Representatives to serve as a critical connection between eligible riders and the ...
$10.58 - $11.89
2% of jobs
$11.89 - $13.20
8% of jobs
$13.20 - $14.51
12% of jobs
$14.72 is the 25th percentile. Wages below this are outliers.
$14.51 - $15.82
18% of jobs
The median wage is $16.39 / hr.
$15.82 - $17.13
23% of jobs
$17.13 - $18.44
12% of jobs
$18.47 is the 75th percentile. Wages above this are outliers.
$18.44 - $19.76
12% of jobs
$19.76 - $21.07
5% of jobs
$21.07 - $22.38
4% of jobs
$22.38 - $23.69
2% of jobs
$23.69 - $25
2% of jobs
$10
$17
$25
For Agency Call Centre jobs, the most frequently searched job titles are:
East Hartford, CT • On-site
$16 - $19.75/hr
Other
Re-posted 12 days ago
East Hartford, CT, United States
$ 17.00 - 18.00 (US Dollar)
Sr Call Center needs 6 months minimum experience in call center/dispatcher experience
Sr Call Center requires:
Must have a High School Diploma, or equivalent; six months minimum experience in call center/dispatcher experience
In lieu of an Associate degree without call center experience
Must be able to pass 27-30 wpm typing test.
Must be able to pass a customer service assessment
Must be able to successfully pass a criminal background check and drug test.
Sr Call Center duties:
Provide one-to-one telephone contact with consumers and providers.
Assist with password resets.
Accurately respond to incoming calls received by the call center.
Accurately document all interactions with consumers.
Properly forward calls to Call Center Leadership or other CT agencies per procedures.
Provide clear, complete, accurate and objective information based on full understanding of program requirements.
Log calls into call tracking system; note trends in consumer questions and concerns, report and recommend measures to improve customer service.
Work with consumers in difficult situations.
Handle and data enter complaints in accordance with approved policies and procedures.
Meet and exceed daily standards for calls answered, customer service, and quality.
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Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.
Recruiting and staffing services
11 - 50 Employees
Austell, GA, US
