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marrakech

IT Specialist (FT)

Woodbridge, CT · On-site

... the afternoon. What You'll Do * Provide technical support for hardware, software, and mobile ... Support mobile device management (MDM) for agency cell phones * Maintain accurate inventory and ...

Life360

Senior IT Systems Engineer II (AI Native)

$91K - $169K/yr

... MDM policy at lunch, and design a new SaaS integration in the afternoon. Deep Okta experience is essential; Okta Certified Administrator or higher is strongly preferred. The US-based salary range for ...

Marrakech, Inc.

IT Specialist (FT)

Woodbridge, CT · On-site

$19.06 - $19.57/hr

... the afternoon. What You'll Do * Provide technical support for hardware, software, and mobile ... Support mobile device management (MDM) for agency cell phones * Maintain accurate inventory and ...

Base Power Company

Head of IT & Security

Austin, TX · On-site

... the afternoon. What You'll Do * Own Base's security posture end-to-end; risk assessment, tool ... Strong command of identity and access management, MDM, and enterprise SaaS administration * Comfort ...

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IT Specialist (FT)

IT Specialist (FT)

marrakech

Woodbridge, CT • On-site

Other

Posted 11 days ago

Job description

Hands-on IT role in a cloud-first environment (Intune, Microsoft 365). Support users, manage devices, and gain experience across IT—from help desk to networking and cybersecurity.

Full-Time IT Specialist

Information Systems & Technology
Location: Based in Woodbridge, travel between sites required

About the Role

Marrakech’s Information Systems & Technology (IS&T) team is seeking a Full-Time IT Specialist to support staff and technology across our organization. This is a hands-on role in a 100% cloud-managed environment (Microsoft Intune, Entra, Microsoft 365), supporting both computers and mobile devices.

No two days are the same—you might be troubleshooting a user issue in the morning, deploying devices midday, and supporting connectivity or network needs at a program site in the afternoon.

What You’ll Do
  • Provide technical support for hardware, software, and mobile devices (in person and remote)
  • Manage and document requests through the help desk ticketing system
  • Deploy and manage Windows devices and iPhones/iPads using Intune and Entra (Azure AD)
  • Support mobile device management (MDM) for agency cell phones
  • Maintain accurate inventory and asset tracking
  • Troubleshoot and resolve user, device, and application issues
  • Support connectivity and network operations across multiple sites (coordination, installation, and basic troubleshooting)
  • Train staff on Microsoft 365, email, file storage, and general technology use
  • Ensure the security and confidentiality of sensitive and protected information
What We’re Looking For
  • Strong troubleshooting and customer service skills
  • Ability to work independently and manage multiple priorities
  • Attention to detail, especially with documentation and inventory
  • Flexible and adaptable, with a strong willingness to learn; someone who is excited to grow with us as we continue to expand and evolve our technology and services

Required:

  • Proficiency in Microsoft 365 (Outlook, OneDrive, SharePoint)
  • Valid driver’s license and reliable, insured vehicle

Preferred:

  • Experience with Microsoft Intune, Entra (Azure AD), and Microsoft 365 Admin
  • Experience supporting mobile devices (iOS preferred)
  • Prior IT support/help desk experience
Education & Experience
  • Associate’s degree in IT or related field or equivalent experience
Why Join Marrakech?
  • Be part of a mission-driven organization making a meaningful impact
  • Gain unique, hands-on experience across all areas of IT, including end user support, device management, networking, and cybersecurity
  • Work in a modern, cloud-first environment
  • Help shape and expand a growing IT department where your ideas and contributions will matter
  • Enjoy a role where you’re not confined to one specialty, but exposed to a wide range of technologies and initiatives
  • Join a collaborative, supportive team with real opportunities for growth and development
Schedule
  • Schedule:  M-F- 9a-5p (flexible schedule to the needs of the department)

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