Our Personal Lines State Management team is currently seeking an Senior Data Analyst in our Worcester, MA or Howell, MI location. Position is eligible for Hybrid/Flex work arrangement. This is a full-time, exempt role.
POSITION OVERVIEW:
The Senior Analytics Consultant plays a critical role in leveraging data, analytics, and business insight to influence strategic decisionmaking and drive positive business outcomes across Personal Lines. This position partners closely with business leaders, agent partners, and technical teams to translate complex data into actionable insight, develop proprietary analytical tools, and optimize performance aligned to the organizationโs unique distribution and operating model.
This role requires a blend of strong analytical and technical capabilities, deep insurance expertise, and the ability to effectively communicate, influence, and lead through data. The Senior Analytics Consultant operates with significant autonomy, bringing innovative thinking and creative problemsolving to complex business challenges.
IN THIS ROLE YOU WILL:
- Lead the development, enhancement, and execution of advanced analytics, reporting, and datadriven tools supporting Personal Lines growth, profitability, and operational efficiency.
- Apply statistical methods, business intelligence techniques, and iterative data exploration to uncover trends, performance drivers, and opportunities for improvement.
- Design and maintain proprietary analytical tools and processes that serve as strategic differentiators, enabling agent optimization and business consolidation.
- Partner with business stakeholders to identify key questions or problems, translate them into analytical approaches, and deliver clear, actionable insights.
- Influence decisionmaking by synthesizing complex data into compelling narratives tailored to executive, technical, and external audiences.
- Serve as a core analytics contributor and project lead on initiatives of large scope and moderate to high complexity, spanning multiple products, departments, or lines of business.
- Collaborate with technical resources (data engineering, IT, PBI teams) to ensure scalable, reliable analytics solutions.
- Take projects endtoendโfrom conception and requirements gathering through delivery, evaluation, and refinementโensuring alignment with business objectives.
- Monitor progress, evaluate results against success metrics, and make datadriven recommendations to optimize outcomes.
- Communicate effectively with internal partners and external agent stakeholders, building trust and credibility through insightdriven dialogue.
- Mentor and train lessexperienced analytics team members, elevating technical proficiency and analytical thinking across the organization.
WHAT YOU NEED TO APPLY:ย ย ย
- 6 plus years professional experience and bachelorโs degree.ย
- Applied Data Science, Data Science, Information and Data Science, Information
- Management Analytics, Data Mining, Predictive Analytics are most sought-after.ย ย
- Degrees in Statistics, Mathematics, Computer Science, and Information Systems are also preferred.
TECHNICAL SKILLS:
- SQL, R, Python
- Statistical procedures & methods
- Strategic and Critical thinker
- Consultative
- Problem solver, Visionary, Inquisitive
- Good communicator, voracious learner, naturally curious