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Aftercare Manager Jobs in Santa Rosa, CA (NOW HIRING)

Claire's

Part-Time Manager

Santa Rosa, CA · On-site

$19.37 - $21.62/hr

Become a trusted guide for customers - conducting piercings, educating on aftercare, maintaining a ... Support your Store Manager by motivating the team, sharing sales tips, and creating a positive ...

Claire's

Part-Time Manager Santa Rosa Plaza

Santa Rosa, CA · On-site

$19.37 - $22.37/hr

Become a trusted guide for customers - conducting piercings, educating on aftercare, maintaining a ... Support your Store Manager by motivating the team, sharing sales tips, and creating a positive ...

Rowan

Piercing Studio Nurse

Santa Rosa, CA · On-site

$43 - $68/hr

Rowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe ... Educate customers on aftercare, promoting Rowan's After Care to support healing and ensure their ...

Rowan

Piercing Studio Nurse

Santa Rosa, CA · On-site

$43 - $68/hr

Rowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe ... Educate customers on aftercare, promoting Rowan's After Care to support healing and ensure their ...

Rowan

Piercing Studio Nurse

Santa Rosa, CA · On-site

$43 - $68/hr

Rowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe ... Educate customers on aftercare, promoting Rowan's After Care to support healing and ensure their ...

Acadia Healthcare

Counselor 1

Forest Knolls, CA · On-site

$25 - $26/hr

... aftercare for assigned patients. • May act as a liaison with insurance carriers, as requested. • May provide case management duties for patients, ensuring individualized quality care. • ...

Serenity Knolls

Counselor 1

Forest Knolls, CA

$25 - $26/hr

May plan for aftercare for assigned patients. May act as a liaison with insurance carriers, as requested. May provide case management duties for patients, ensuring individualized quality care.

Archway Recovery Services Inc

Care Coordinator

Napa, CA · On-site

$26 - $32/hr

... management assessments, maintain accurate and timely documentation for admission, progress, and discharge, ensuring files are audit-ready. * Prepare clients for discharge, coordinate aftercare ...

Archway Recovery Services Inc

Care Coordinator

Napa, CA · On-site

$26 - $32/hr

... management assessments, maintain accurate and timely documentation for admission, progress, and discharge, ensuring files are audit-ready. * Prepare clients for discharge, coordinate aftercare ...

Acadia Healthcare

Counselor 1

Forest Knolls, CA · On-site

$25 - $26/hr

... for aftercare for assigned patients. · May act as a liaison with insurance carriers, as requested. · May provide case management duties for patients, ensuring individualized quality care. · ...

Archway Recovery Services

Care Coordinator

Napa, CA · On-site

$21.75 - $29.50/hr

... management assessments, maintain accurate and timely documentation for admission, progress, and discharge, ensuring files are audit-ready. * Prepare clients for discharge, coordinate aftercare ...

ARCHWAY RECOVERY SERVICES INC

Care Coordinator

Napa, CA · On-site

$25 - $33.75/hr

... management assessments, maintain accurate and timely documentation for admission, progress, and discharge, ensuring files are audit-ready. * Prepare clients for discharge, coordinate aftercare ...

All JobsAftercare JobsAftercare Manager JobsAftercare Manager Jobs in Santa Rosa, CA

Aftercare Manager information

What are some common challenges an aftercare manager faces when coordinating post-service support, and how can they be addressed?

Aftercare Managers often encounter challenges such as managing high volumes of client inquiries, resolving complex issues promptly, and maintaining consistent communication between internal teams and clients. To address these, it’s important to implement clear processes for tracking and prioritizing support requests, utilize customer relationship management (CRM) tools for efficiency, and foster strong collaboration with service, technical, and sales teams. Regular training and feedback sessions can also help the team stay aligned and continually improve the aftercare experience.

What are the key skills and qualifications needed to thrive as an aftercare manager?

To thrive as an Aftercare Manager, you need strong organizational abilities, customer service expertise, and experience in managing post-sale support, typically supported by a background in business administration or a related field. Familiarity with CRM systems, ticketing software, and project management tools is typically required. Outstanding interpersonal skills, problem-solving, and empathy help you effectively address client concerns and foster long-term relationships. These skills are crucial for ensuring customer satisfaction, repeat business, and maintaining the organization's reputation.

What is an aftercare manager?

An Aftercare Manager is a professional responsible for overseeing and coordinating support services provided to clients following the completion of an initial service, such as in healthcare, addiction recovery, or education. Their role includes creating follow-up plans, ensuring clients have access to necessary resources, and monitoring progress to prevent relapse or setbacks. They often work closely with clients, families, and other professionals to provide ongoing guidance and support. The goal of an Aftercare Manager is to help clients maintain their progress and successfully reintegrate into their daily lives.

What cities near Santa Rosa, CA are hiring for Aftercare Manager jobs?

Cities near Santa Rosa, CA with the most Aftercare Manager job openings:

Aftercare Manager jobs near you
Infographic showing various Aftercare Manager job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution.

Part-Time Manager

Claire's

Santa Rosa, CA • On-site

$19.37 - $21.62/hr

Part-time

Re-posted 23 days ago

Claire's rating

4.9

Company rating: 4.9 out of 10

Based on 176 frontline employees who took The Breakroom Quiz

87th of 104 rated fashion retailers

Job description

Description
Part-Time Manager Opportunity
Join the team. Drive Sales. Be the Most You!
At Claire's, we're all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you!
Responsibilities
  • Own the Sales Game: Crush sales goals by delivering next-level customer experiences, upselling must-have accessories, and hyping up promos to drive revenue.
  • Piercing Excellence: Join the ranks of our piercing experts through comprehensive training. Become a trusted guide for customers - conducting piercings, educating on aftercare, maintaining a sterile environment, addressing questions and concerns throughout the process.
  • Keep It Fresh: Maintain an Insta-worthy store with perfect displays, organized inventory, and easy-to-shop layouts that make browsing fun and effortless.
  • Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love.
  • Brand Representation: Showcase Claire's products and services. Stay plugged into the latest fashion and social media trends to help customers find their perfect style. Use your knowledge to suggest products and boost sales.
  • Store Operations: Keep the heartbeat of our store strong by overseeing operations with efficiency and flair. From managing inventory and handling cash transactions to visual merchandising and coordinating promotional activities. You ensure that every aspect of store operations reflects the fun and joy that defines Claire's.
  • Create Shareable Moments: Encourage customers to show off their new accessories and piercings on social media, turning their Claire's haul into the next viral moment.

About You
  • Sales-Obsessed Energy: You love the thrill of making a sale, hitting goals, and turning browsers into buyers.
  • Social & Digital Savvy: You know what's trending, what's viral, and how to translate that into an amazing customer experience.
  • Customer-First Mentality: You get people, and you love making them feel confident and empowered.
  • Retail & Leadership Skills: At least one year of retail experience, ideally with some leadership or sales-driving responsibility.
  • Ready to Hustle: You're organized, self-motivated, and always looking for ways to level up.

Job Requirements
  • You can conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers.
  • You are proficient in operating a POS system to facilitate transactions and manage sales efficiently, contributing to smooth store operations.
  • You have completed some high school and have at least one year of retail management experience.
  • You can stand during scheduled shifts and maneuver 11-35kg (25-75lbs).
  • You can bend, stoop, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers.
  • You are passionate about providing our customers with opportunities to express themselves freely every day.
  • You are energized by interacting with customers and stive to provide excellent service throughout their visit.
  • You are inspired by our values of teamwork, compassion, integrity, customer delight, diversity, and self-expression.
  • You have strong verbal and written communication skills to effectively interact with customers, employees, and management.
  • You possess a strong grasp of mathematics, essential for tasks such as inventory management, sales analysis, and cash handling.
  • You are a driven team player with a positive attitude and willingness to learn.
  • You're self-motivated and organized, as some of our stores may require you to work alone at times.
  • You show a passion for fashion and stay up to date with the latest trends, which can contribute to enhancing the customer experience and driving sales.
  • You can create a curated fashion look with product during your shift.

Perks and Benefits
  • Epic Employee Discount: Score the latest accessories at an amazing discount!
  • Career Glow-Up: Real opportunities for promotions and career growth.
  • Fun, Fast-Paced Vibes: Work in an upbeat, inclusive, and supportive environment where your personality shines.

Candidate Journey
  • Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in one of our stores. This will provide you with the opportunity to showcase your passion for customer service, teamwork, and self-expression, while also giving us a chance to get to know you better.

What Claire's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Claire's logo

About Claire's

Sourced by ZipRecruiter

Claire's is a globally recognized name in the fashion accessories and jewelry industry for young women, teens, tweens, and kids. The company is based in Schaumburg, IL, US with its official website named claires.com. Founded in 1961, Claire's boasts a rich history of accessorizing the world through fun, stylish, and affordable products. Recognized mainly for its ear piercing services, it has pierced over 100 million ears worldwide, demonstrating its prominence in the industry. The company operates under the mission of offering its customers an engaging, fun, and unique experience each time, further emphasizing its customer-first approach.

Industry

Apparel and accessories stores

Company size

10,000+ Employees

Headquarters location

Hoffman Estates, IL, US

Year founded

1960

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