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Courtyard New York Queens Fresh Meadows - Front Desk Supervisor

Courtyard New York Queens Fresh Meadows - Front Desk Supervisor

Aimbridge Hospitality

Fresh Meadows, NY • On-site

$28/hr

Full-time

Posted 13 days ago

Aimbridge Hospitality rating

5.8

Company rating: 5.8 out of 10

Based on 128 frontline employees who took The Breakroom Quiz

66th of 105 rated hotels

Job description


Join Our Team as a Front Desk Supervisor

As the Front Desk Supervisor, youre the heartbeat of hospitalityleading the charge to make every guest feel genuinely welcomed and valued. Youll guide your team with energy and enthusiasm, setting the tone for service thats not just good, but unforgettable. From smooth check-ins to friendly problem-solving, youll help create an experience guests rave about. If you love leading by example and turning everyday moments into memorable ones, this is your spotlight.

KEY SKILLS/RESPONSIBILITIES

  • Guest Experience Pro: Greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free. Youre the go-to for reservations, VIP requests, and making every guest feel like a star.
  • Operations Maestro: Keep things running like clockwork by tracking logs, managing messages and packages, and making sure every detail is handled with professionalism and speed.
  • Revenue & Rate Strategist: Stay sharp on rates, packages, and promotions, helping boost room revenue while keeping guests happy with great value.
  • Team Leader & Problem Solver: Build a strong, communicative team, train new associates, and tackle guest concerns or workplace hiccups with confidence and creativityall while keeping safety and standards front and center.

EDUCATION & EXPERIENCE

  • High School diploma or equivalent required; college coursework in a related field helpful.
  • At least 2 to 3 years of progressive experience in a hotel or related field required.
  • Previous supervisory experience preferred.
  • Must have a valid drivers license.
  • Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

PROPERTY INFORMATION:

Courtyard New York Queens / Fresh Meadows offers a modern, convenient workplace with easy access to JFK and LaGuardia Airports, as well as nearby institutions like St. Johns University, Queens College, and Citi Field. The hotel features contemporary guest rooms, free WiFi, a fitness center, an onsite restaurant, and 24hour front desk support. Team members work in a walkable neighborhood surrounded by local shops and eateries, creating a friendly, communityoriented environment. Its a great setting for staff who enjoy a balanced mix of neighborhood charm and New York City accessibility.


Application deadline for Colorado positions:

What Aimbridge Hospitality employees say

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About Aimbridge Hospitality

Sourced by ZipRecruiter

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

Year founded

2003

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