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Adverse Event Jobs in Florida (NOW HIRING)

UAB

CLINICAL RESEARCH NURSE COORDINATOR I (3)

Tampa, FL

$52K - $85K/yr

In collaboration with others as needed, completes and submits Adverse Event (AE) and Serious Adverse Event (SAE) reports in a timely manner and in compliance with FDA, sponsor, and institutional ...

WellDyne

Foundation Support Advocate

Lakeland, FL · On-site

$17.50 - $20.50/hr

Advocates manage complex documentation, medication ordering, adverse event reporting, and client-specific processes while providing empathetic, high-quality customer service. The position requires ...

WELLDYNE

Foundation Support Advocate

Lakeland, FL · On-site

$17.50 - $20.50/hr

Advocates manage complex documentation, medication ordering, adverse event reporting, and client-specific processes while providing empathetic, high-quality customer service. The position requires ...

YO AI Labs

Hematology Expert - Remote

Miami, FL · Remote

$150 - $200/hr

Assess dose escalation strategies, dose-limiting toxicities, adverse event grading, attribution, and patient safety narratives. * Review benefit-risk assessments and identify clinically inconsistent ...

YO AI Labs

Oncology Expert - Remote

Miami, FL · Remote

$150 - $200/hr

Assess dose escalation strategies, dose-limiting toxicities, adverse event grading, attribution, and patient safety narratives. * Review benefit-risk assessments and identify clinically inconsistent ...

YO AI Labs

Clinicia Expert - Remote

Miami, FL · Remote

$150 - $200/hr

Assess dose escalation strategies, dose-limiting toxicities, adverse event grading, attribution, and patient safety narratives. * Review benefit-risk assessments and identify clinically inconsistent ...

UAB

CLINICAL RESEARCH COORDINATOR III

Tampa, FL

$60K - $98K/yr

Communicates effectively with CRC and CRNC regarding lab reports and adverse events to ensure protocol compliance with dosing. * In conjunction with PI or Director, interprets and applies current ...

UAB

CLINICAL RESEARCH COORDINATOR III

Tampa, FL

$60K - $98K/yr

In collaboration with others, as needed, completes and submits Adverse Event (AE) and Serious Adverse Event (SAE) reports in a timely manner and in compliance with FDA, sponsor, and institutional ...

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Adverse Event information

What is an adverse event?

An Adverse Event (AE) refers to any undesirable experience or medical occurrence in a patient or clinical trial participant who has been given a pharmaceutical product or is undergoing medical treatment. These events can range from mild side effects to serious health complications and may or may not be directly caused by the treatment itself. Monitoring and reporting adverse events are essential for ensuring patient safety and for regulatory compliance in clinical research. Identifying and documenting AEs helps healthcare professionals assess risks and benefits of medications or treatments and can lead to changes in prescribing information or regulatory actions.

What are the key skills and qualifications needed to thrive as a pharmacovigilance (adverse event) specialist?

To thrive as a Pharmacovigilance (Adverse Event) Specialist, you need a background in life sciences or pharmacy, knowledge of regulatory guidelines, and experience in drug safety reporting. Familiarity with safety databases such as Argus or ArisG, as well as understanding of MedDRA coding and ICH-GCP standards, is typically required. Attention to detail, analytical thinking, and strong communication skills help specialists accurately assess and report adverse events. These competencies are crucial for ensuring patient safety, regulatory compliance, and effective risk management in pharmaceutical settings.

What are common challenges faced by professionals working in adverse event reporting, and how can they be managed?

Professionals in Adverse Event reporting often encounter challenges such as tight regulatory deadlines, the need for meticulous attention to detail, and effective communication with cross-functional teams like clinical, safety, and regulatory affairs. Managing a high volume of reports while ensuring accuracy and compliance can be demanding. To address these challenges, it's important to develop strong organizational skills, stay current on regulatory changes, and build collaborative relationships within your organization. Leveraging technology and standardized processes also helps streamline reporting and ensure timely submissions.

What is the difference between Adverse Event vs Clinical Research Coordinator?

AspectAdverse EventClinical Research Coordinator
Required credentialsMedical knowledge, pharmacovigilance trainingResearch ethics, study protocols
Work environmentHealthcare settings, hospitals, clinicsResearch sites, hospitals, clinics
Employer and industry usagePharmaceutical companies, healthcare providersResearch institutions, hospitals
Common search intentUnderstanding safety reportingManaging clinical trials

Adverse Event involves monitoring and reporting negative effects related to medical treatments, requiring medical and pharmacovigilance expertise. Clinical Research Coordinators manage and oversee clinical trials, focusing on study procedures and participant coordination. While both roles operate within healthcare and research environments, their responsibilities and required skills differ significantly.

What are popular job titles related to Adverse Event jobs in Florida?

For Adverse Event jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Adverse Event jobs in Florida look for?

The top searched job categories for Adverse Event jobs in Florida are:

Adverse Event jobs near you
Infographic showing various Adverse Event job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Contact Center Quality Specialist

WellDyne

Lakeland, FL • On-site

Full-time

Posted 27 days ago

WellDyne rating

5.5

Company rating: 5.5 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

At our company, we move fast, adapt quickly, and turn challenges into opportunities—all while keeping quality at the heart of everything we do. We believe that work should be a positive and respectful place, and that with the right mindset, anything is achievable.
Our Vision:
Fulfill the essential promise of pharmacy care and help people to live to their healthiest, happiest, and fullest potential.
Our Mission:
To be the disruptive force that drives meaningful change within pharmacy services.
Summary
The Contact Center Quality Specialist is responsible for training, validating, and overseeing AI-driven quality monitoring tools used to evaluate call center interactions and eligibility cases within the CRM system for a pharmaceutical manufacturer foundation. This role ensures the AI quality model accurately reflects regulatory, compliance, and operational standards, including adverse event identification and documentation. The analyst leads AI call calibration sessions, validates AI-generated quality outputs, and supports internal and external data validation audits, partnering closely with Quality, Operations, and Compliance teams.
  • Training will be onsite and mandatory
  • Onsite position
Key Responsibilities
AI Quality Training and Validation
  • Work with leadership team to refine AI-driven quality models to evaluate call handling, documentation accuracy, and eligibility case processing.
  • Validate AI-generated quality scores, insights, and flags to ensure alignment with approved quality standards, SOPs, and regulatory requirements.
  • Perform human-in-the-loop reviews of selected calls and cases to verify AI accuracy and identify model gaps or bias.
  • Recommend to leadership adjustments to AI scoring logic, thresholds, and evaluation criteria based on validation findings.
Call, Case, and Eligibility Oversight
  • Validate AI reviews of inbound and outbound calls for accuracy, professionalism, compliance, and policy adherence.
  • Partner with leadership on AI-driven audits of eligibility cases within the CRM system to confirm data integrity, completeness, and correct eligibility determinations.
  • Identify trends and systemic issues surfaced by AI analytics and escalate findings to Quality and Operations leadership.
Adverse Event AI Monitoring
  • Partner with leadership to determine standards for AI detection and classification of potential adverse event calls and documentation.
  • Ensure AI workflows correctly identify, capture, and route adverse events in accordance with pharmacovigilance and regulatory requirements.
  • Partner with Safety and Compliance teams to address AI accuracy issues related to adverse event handling and reporting.
Calibration and Governance
  • Lead AI quality calibration sessions with Quality leadership, Operations, and Training teams to ensure alignment between AI output and business expectations.
  • Maintain governance documentation for AI quality rules, scoring logic, and validation protocols.
  • Support continuous improvement initiatives by ensuring AI quality remains consistent across agents, programs, and call types.
Audit and Data Validation Support
  • Respond to internal, client, and external data validation audits related to AI-generated quality results.
  • Provide validation evidence, test results, and documentation supporting the accuracy and reliability of the AI quality system.
  • Conduct periodic validation testing.
Reporting and Continuous Improvement
  • Review and share with leadership AI-generated quality trends and performance dashboards.
  • Partner with the Manager of Quality on all compliance reporting.
  • Partner with vendors or internal technical teams to enhance AI quality performance as needed.
Qualifications Required
  • Associate or bachelor’s degree (or equivalent experience).
  • 2+ years of call center experience, preferably in healthcare, pharmaceutical, patient assistance, or regulated environments.
  • Strong analytical skills and high attention to detail.
Preferred
  • Experience supporting pharmaceutical manufacturer foundations or patient support programs.
  • Experience working with quality monitoring tools or advanced speech analytics platforms.
  • Knowledge of eligibility processing, CRM systems, and data quality standards.
  • Understanding of adverse event reporting concepts and compliance requirements.
  • Familiarity with FDA pharmacovigilance concepts and adverse event workflows.
  • Experience supporting audits or compliance validation efforts.
  • Exposure to AI governance, model validation, or quality technology implementations. ​
Work Environment / Physical Demands
This position is in a typical office environment which requires prolonged sitting in front of a computer. Requires hand-eye coordination and manual dexterity sufficient to operate standard office equipment including operation of standard computer and phone equipment. May have occasional high stress when dealing with customers/clients. Some travel may be required.
EOE M/F/D/V – WellDyne and HealthDyne are equal opportunity employer and prohibits discrimination of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected status under federal, state, or local law.

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