Job Summary:
JPMorganChase is a leading financial services firm, and they are seeking a Data Scientist Executive Director to lead their Card Data & Analytics Customer & Strategic Analytics team. This role involves driving measurable business impact through AI and advanced analytics, leading a high-performing team, and shaping product strategy and customer experience.
Responsibilities:
โข Define and drive the AI strategy for Card Data & Analytics, identifying high-value opportunities for generative AI, agentic AI, and analytics innovation to create competitive advantage
โข Partner with Data, Product, and Technology to deliver AI and machine learning solutions from ideation and prototyping through production deployment, ensuring solutions are scalable, responsible, and aligned to business needs
โข Stay current on emerging AI and machine learning techniques and translate new capabilities into practical applications for the Card business
โข Lead analytics supporting customer experience and benefits, delivering insights that inform customer engagement, product design, portfolio performance, and pricing and targeting strategies
โข Partner with Product, Risk, and Finance stakeholders to define analytical priorities, interpret results, and drive data-informed decisions
โข Drive measurement frameworks, experimentation (including A/B testing and causal inference), and personalization strategies that improve customer experience and benefits utilization
โข Translate customer data into actionable insights that inform marketing, product, and servicing strategies.
โข Build and lead competitive intelligence analytics capabilities that monitor market trends, competitor positioning, and industry benchmarks within the Card space
โข Partner with external vendors and synthesize internal and external data sources to provide senior leaders a clear view of the competitive landscape
โข Deliver forward-looking analyses that inform strategic planning and product roadmap decisions for the Card business
โข Lead, mentor, and develop a multi-layered team of analytics leaders, data scientists, and analysts, fostering a high-performance, inclusive, growth-oriented culture.
โข Set clear goals and performance expectations, provide ongoing coaching, and support career development across all levels of the team
โข Attract and retain top analytics talent through hiring, onboarding, and skills development programs.
โข Champion a culture of innovation, intellectual rigor, and collaborative problem-solving across the broader Card Data & Analytics organization.
Qualifications:
Required:
โข Masterโs or PhD in a quantitative field and 10+ years of analytics experience
โข Proven senior leadership experience managing and developing multi-disciplinary analytics teams, including managers and individual contributors, in a large enterprise environment
โข Deep expertise in data science and analytics, including hands-on experience with predictive modeling, statistical analysis, segmentation, and experimentation
โข Demonstrated ability to deliver AI, machine learning, and analytics solutions that drive measurable business outcomes, ideally within financial services or consumer products
โข Strong business acumen with the ability to frame analytical problems in terms of business strategy and translate insights into executive-level recommendations
โข Experience leading analytics across multiple concurrent business domains, balancing near-term delivery with longer-term capability building
โข Exceptional stakeholder management and communication skills, with a track record of influencing senior leaders and cross-functional partners
โข Proficiency in Python and/or R, and experience with modern data platforms such as Snowflake or Databricks
โข Strong project and program management skills, including the ability to define success metrics, manage risks, and drive execution across complex initiatives
Preferred:
โข Experience in Card, consumer lending, or payments analytics, including familiarity with installment products, credit risk, or customer lifecycle management
โข Hands-on experience with generative AI solutions, including large language models, retrieval-augmented generation, and agentic AI frameworks
โข Experience building or leading competitive intelligence functions using alternative data, market data, or external benchmarking
โข Experience with causal inference, A/B testing, and experimentation frameworks at scale
โข Familiarity with responsible AI principles, model governance, and regulatory considerations in financial services
โข Experience enabling analytics adoption through change management, self-service tooling, or organizational enablement
โข Familiarity with Agile delivery methods and modern product practices
Company:
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutionsโcarrying forth the innovative spirit of our heritage firms in global operations across 100 markets. Founded in 2000, the company is headquartered in New York, USA, with a team of 10001+ employees. The company is currently Late Stage.