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Adtech Customer Success Manager Jobs (NOW HIRING)

Jobtailor

Customer Success Manager

Boston, MA · On-site

* Lead and grow a team of four to six Customer Success Managers * Run 1:1s, set expectations, coach against the Customer Success career progression framework, own development plans and performance ...

New

Metroll

Customer Success Manager

Fontana, CA · On-site

Customer Success Manager Metroll is a global manufacturer of metal building materials. Through the hard work and commitment of our employees, we have grown into a successful company with over 40 ...

TestRigor

Customer Success Manager

Customer Success Manager As a Customer Success Manager, you'll be responsible for managing key client relationships, driving adoption and satisfaction, and ensuring successful outcomes for our global ...

Oma Robotics

Customer Success Manager

Customer Success Manager Oma Fertility is a network of fertility clinics located across the United States that provides medical, financial, and emotional support throughout a patient's fertility ...

Azeus Convene

Customer Success Manager

Azeus Systems Limited is looking for a Customer Success Manager to be part of our growing sales force for our product, Convene. Convene is a meeting and collaboration solution for Boards and Senior ...

Empyra Inc.

WI · On-site

The Customer Success Manager will be responsible for listening to customers' challenges, analyzing data, and providing strategic solutions and excellent customer service on a daily basis. As a ...

Cosán Group

Customer Success Manager

Customer Success Manager (Hybrid - Tampa, FL | WFH - Select States) Candidates must be legally authorized to work in the United States and reside in one of the following states: Florida, Texas ...

Attentive

Customer Success Manager

Customer Success Manager We are seeking an experienced and dynamic individual to join our team as a Customer Success Manager. An ideal candidate will have 3+ years of experience in customer success ...

PetsApp

Customer Success Manager

Manhattan, NY · On-site

About the Role We're looking for a Customer Success Manager who combines industry expertise, strategic thinking, strong customer success fundamentals, and a deep ownership mentality. This role ...

Auxmode

Customer Success Manager

Customer Success Manager The Customer Success Manager works to ensure the success of our portfolio of clients. CSM will accomplish this by intimately knowing Aux Mode's clients and services and ...

Murj

Customer Success Manager

The Customer Success Manager will perform and be proficient at all phases of the Customer Onboarding process from Pre-launch through post launch follow up and optimization. In performing these tasks ...

Aidoos

Customer Success Manager

Customer Success Manager New Skills Account Management Communication Skills Consultative Selling Customer Relationship Management Customer Retention Strategies Data Analysis Education Technology ...

Blue Prism Group

Customer Success Manager

Customer Success Manager SS&C Blue Prism Document Automation is seeking a Customer Success Manager to join our small, collaborative Customer Success team. Do you enjoy partnering with team members to ...

Themis PLLC

Customer Success Manager

Customer Success Manager Themis is a collaborative governance, risk, and compliance platform helping banks, credit unions, and fintechs streamline oversight, strengthen compliance programs, and move ...

Bee Genius

Customer Success Manager

Oakland, CA · On-site

$70K - $100K/yr

Customer Success Manager Oakland, CA Join the team that's building the future of work, today. At Bee Genius, we thrive on innovation and pushing the boundaries -- and we are pushing the boundaries of ...

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Adtech Customer Success Manager information

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$32.5K

$83.1K

$140K

How much do adtech customer success manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for adtech customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What does an Adtech Customer Success Manager do?

An Adtech Customer Success Manager is responsible for ensuring that clients effectively use advertising technology platforms to achieve their business goals. They serve as the main point of contact for clients, providing onboarding, training, and ongoing support to maximize customer satisfaction and retention. Their role often involves troubleshooting issues, analyzing campaign performance, and recommending optimizations based on data. By building strong relationships and understanding each client’s unique needs, they help drive the successful adoption and value realization of adtech solutions.

How does an Adtech Customer Success Manager typically collaborate with sales and product teams to enhance client satisfaction?

As an Adtech Customer Success Manager, you will frequently act as a bridge between clients, sales, and product teams. You'll relay client feedback and campaign performance data to product teams to help refine features and address technical issues. At the same time, you'll work closely with sales to ensure new clients have a smooth onboarding experience and that upsell opportunities align with client needs. This cross-functional collaboration is key to anticipating client challenges, delivering tailored solutions, and ensuring long-term client satisfaction.

What are the key skills and qualifications needed to thrive as an Adtech Customer Success Manager, and why are they important?

To thrive as an Adtech Customer Success Manager, you need a solid understanding of digital advertising, campaign management, and client relationship strategies, often supported by a bachelor’s degree in marketing or a related field. Familiarity with adtech platforms, data analytics tools like Google Analytics, and CRM systems such as Salesforce is typically required. Strong communication, problem-solving, and organizational skills help you build trust and proactively address client needs. These abilities are crucial for maximizing client satisfaction, ensuring campaign success, and driving long-term business growth in a fast-evolving industry.

What are popular job titles related to Adtech Customer Success Manager jobs?

For Adtech Customer Success Manager jobs, the most frequently searched job titles are:

Infographic showing various Adtech Customer Success Manager job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Customer Success Manager

Santa Clara, CA • On-site

Infobahn SoftWorld Inc
Recruiting and Staffing Services • 201 - 500 employees
Learn more about Infobahn SoftWorld Incexternal

Contractor

Re-posted 5 days ago

Job description

WE ARE HIRING: Customer Success Manager & Senior Customer Success Manager 

Do you thrive on helping enterprise clients maximize the value of their software investments. We are looking for dedicated relationship builders and orchestration leads to join our Customer Success team in Santa Clara, CA (Onsite)!

We are expanding our team across two strategic seniority levels:

  • Customer Success Manager (CSM): 3+ years of professional services or business support experience. Focuses on seamless onboarding execution, predefined success tracking, and linking core business objectives to the customer journey.

  • Senior CSM: 7+ years of related work experience. Leads high-complexity, high-visibility customer portfolios, coordinates cross-ecosystem escalation resolutions, and actively architects brand-new success plays for the organization.

What You'll Do:

  • Serve as the primary point of contact and orchestration lead for customer impact packages and platform features.

  • Own the Customer Impact Plan, overseeing delivery timelines and driving client action through a deep understanding of adoption metrics.

  • Partner with clients to ensure technical health, license utilization, and maximum return on investment (ROI).

  • Act as an internal customer advocate, collaborating with internal Sales, Product, and Support teams to mitigate critical risks.

Qualifications:

  • 3+ or 7+ years of experience in professional services, customer success, or related enterprise software support.

  • Strategic tech-industry knowledge with comfort learning and explaining cloud-based software or platform capabilities.

  • Highly organized with a proven ability to manage multiple customer portfolios and priorities simultaneously.

  • Platform accreditations or technical certifications are a major plus.

  • Familiarity utilizing AI tools to streamline workflows and generate customer insights.

Thanks

Sri Vardhan

Vardhans@infobahnsw.com

Infobahn Softworld logo

About Infobahn Softworld

Sourced by ZipRecruiter

Formed in 1996, Infobahn Softworld is a leading Technology and Professional Services Company. For many years we have successfully served the technology needs of several customers from diverse industries and locations throughout North America. Infobahn Softworld has a reputation for addressing its clients’ complex challenges with business understanding and innovative technical solutions. Infobahn specializes in full lifecycle project efforts conducted in strategic partnership with some of the world’s most prominent companies.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

San Jose, CA, US

Year founded

1996

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