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Adt Work From Home Customer Service Jobs (NOW HIRING)

CPJ Recruitment

Work From Home Customer Service Remote

$16.50 - $22.25/hr

About the job Work From Home Customer Service Remote Responsibilities * Communicate with customers via phone, email and chat * Provide knowledgeable answers to questions about product, pricing and ...

ACC Premiere

Work From Home Customer Service Representative

$16.50 - $22.25/hr

Work From Home-Customer Service ***Equipment Provided*** ***Paid Training*** SCHEDULE: * Training: Monday-Friday 9:00am-5:00pm EST for 2 weeks (100% attendance is required.) * Working: Monday-Friday ...

ACC Premiere

Work From Home Customer Service Representative

$16.50 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

If you have experience in retail or customer service, we want to hear from you! We are hiring ... WORK ENVIRONMENT AND WORKSPACE: * Dedicated home office workspace, ideally a separate room with its ...

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How much do adt work from home customer service jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for adt work from home customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an ADT Work From Home Customer Service representative?

ADT Work From Home Customer Service jobs involve assisting customers remotely with their security systems, answering questions, handling service requests, and troubleshooting issues. Employees in these roles work from home, using phone, chat, or email to interact with customers. The position typically requires excellent communication skills, the ability to resolve problems efficiently, and a quiet workspace at home. ADT provides training and the necessary technology to help employees succeed in their roles.

What skills and qualifications are needed to thrive as an ADT Work From Home Customer Service representative?

To thrive as an ADT Work From Home Customer Service Representative, you typically need a high school diploma or equivalent, excellent communication skills, and customer service experience. Familiarity with call center software, CRM systems, and remote communication tools like VoIP is often required. Strong problem-solving abilities, patience, and the ability to work independently are crucial soft skills in this remote role. These competencies are important to ensure customer satisfaction, efficient issue resolution, and effective service delivery from a home-based environment.

What are common challenges faced by ADT Work From Home Customer Service representatives, and how can they be managed effectively?

ADT Work From Home Customer Service Representatives often face challenges such as maintaining consistent communication with the team, managing technical issues remotely, and staying motivated in a home environment. To address these, it's important to establish a dedicated workspace, use company-provided communication tools to stay connected, and follow a structured daily routine. ADT provides ongoing training and support to help representatives adapt to these challenges and deliver excellent customer service.

What is the difference between Adt Work From Home Customer Service vs Adt In-Store Customer Service?

AspectAdt Work From Home Customer ServiceAdt In-Store Customer Service
Work EnvironmentRemote, home-basedPhysical retail location
Required CredentialsBasic customer service skills, possibly some technical knowledgeCustomer service skills, possibly some technical knowledge
Employer & Industry UsageUsed by ADT for remote support rolesUsed by ADT for in-person sales and support
Common Search & ComparisonYesYes

Both roles involve customer service within the ADT industry, but the main difference lies in the work environment. The Adt Work From Home Customer Service position allows employees to assist customers remotely from their homes, while the Adt In-Store Customer Service role requires working at a physical location. Credentials are similar, focusing on customer service skills, but the setting impacts daily tasks and interaction methods.

Do ADT work from home?

ADT offers remote customer service positions that allow employees to work from home. These roles typically require good communication skills, a reliable internet connection, and sometimes specific software or equipment. Work hours and schedules may vary depending on the position and company policies.
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Adt Work From Home Customer Service jobs near you

Work From Home Customer Service

Globe Life American Income Division

Killeen, TX • On-site, Remote

$14.25 - $19.50/hr

Full-time

Medical, Life

Posted 2 days ago

New

Job description

Remote Customer Service Representative - Benefits Advisor (Work From Home)
Company: AO (American Income Division)
Location: Virginia Beach, VA 23452
Work Arrangement: 100% Remote (U.S. Residents Only)Join AO - Where Opportunity, Growth & Flexibility Come Together
Are you looking for a rewarding career that offers flexibility, professional development, and the opportunity to make a meaningful difference?
AO is seeking motivated, service-oriented professionals to join our growing team as a Remote Customer Service Representative - Benefits Advisor. In this role, you'll work directly with clients who have requested information regarding their benefits, helping them understand their options while delivering exceptional customer service and ongoing support through virtual appointments.
Whether you're beginning a new career or bringing experience in customer service, healthcare, hospitality, retail, education, banking, call center operations, or sales, we provide the training, mentorship, and support needed to help you succeed.
No prior insurance experience is required.About AO
For more than 70 years, AO has proudly helped protect working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, we combine financial strength with a people-first culture that emphasizes mentorship, professional development, and long-term career growth.
Our fully remote work environment allows our representatives to build successful careers from home while receiving ongoing coaching, leadership development, and performance-based advancement opportunities.What You'll DoCustomer Service & Client Support
As a Remote Customer Service Representative - Benefits Advisor, you'll work with clients who have requested information about their available benefits and coverage options.
Responsibilities include:
  • Meet with clients virtually through Zoom and scheduled phone appointments
  • Answer questions regarding available benefits and supplemental coverage
  • Review existing policies and explain available solutions
  • Assist clients with applications, enrollments, and benefit updates
  • Provide ongoing customer service and follow-up support
  • Maintain accurate client records and documentation
  • Help clients understand their available financial protection options
  • Build long-term relationships through professionalism, trust, and exceptional service
Professional Development
  • Participate in virtual training and mentorship programs
  • Attend leadership development and coaching sessions
  • Learn industry products, systems, and best practices
  • Collaborate with a supportive remote team
  • Continue developing communication, customer service, and leadership skills
What We Offer100% Remote Work
  • Work from anywhere within the United States
  • Flexible scheduling options
  • No commuting
  • Modern virtual work environment
Weekly Pay & Performance Bonuses
  • Weekly compensation
  • Performance-based incentives
  • Leadership bonuses
  • Recognition programs
Comprehensive Training
  • Structured onboarding
  • Ongoing mentorship
  • Weekly virtual coaching
  • Leadership development opportunities
Benefits
Eligible representatives may have access to:
  • Medical reimbursement program
  • Company-supported life insurance
  • Residual income opportunities
  • Union-supported work environment
  • Leadership conferences and incentive travel
  • Industry-leading virtual technology and collaboration tools
Career Advancement
  • Performance-based promotions
  • Clear leadership pathways
  • Promotion-from-within culture
  • Long-term professional growth
Qualifications
We're looking for individuals who demonstrate:
  • Excellent communication and interpersonal skills
  • Strong customer service mindset
  • Positive attitude and willingness to learn
  • Self-motivation and accountability
  • Ability to work independently in a remote environment
  • Adaptability and problem-solving skills
  • Professionalism and integrity
  • Desire for continuous personal and professional growth
Helpful Experience (Not Required)
Experience in any of the following areas is beneficial:
  • Customer Service
  • Customer Support
  • Client Relations
  • Healthcare
  • Retail
  • Hospitality
  • Sales
  • Administrative Support
  • Call Center Operations

No insurance experience is required. We provide comprehensive training and mentorship for motivated individuals who are ready to build a rewarding long-term career.Requirements
Applicants must:
  • Be at least 18 years of age
  • Be legally authorized to work in the United States
  • Be physically located within the United States
  • Have access to a computer or laptop
  • Maintain reliable high-speed internet
  • Have webcam and microphone capability
  • Maintain a quiet, professional workspace
Interview Process
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.
All interviews are conducted virtually through Zoom for convenience and accessibility.Ready to Grow with AO?
If you're looking for a flexible remote career where your communication skills, commitment to service, and desire to grow are valued, we'd love to hear from you.
Apply today and discover how a career with AO can help you build your future while making a positive impact on the lives of working families.Work From Home. Help Families. Grow Your Career. Build Your Future. 🚀

Apply