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Adoption Engagement Manager Jobs (NOW HIRING)

Ironclad

$130K - $145K/yr

... Management, a Fortune Great Place to Work, and one of Fast Company's Most Innovative Workplaces ... Develop and execute adoption roadmaps that accelerate user engagement and business value ...

Ironclad, Inc.

$130K - $145K/yr

... Management, a Fortune Great Place to Work, and one of Fast Company's Most Innovative Workplaces ... Develop and execute adoption roadmaps that accelerate user engagement and business value ...

AI Chopping Block

$130K - $145K/yr

... Management, a Fortune Great Place to Work, and one of Fast Company's Most Innovative Workplaces ... Develop and execute adoption roadmaps that accelerate user engagement and business value ...

Menlo Ventures

Engagement Manager

San Francisco, CA · On-site

We're looking for an experienced, strategic Engagement Manager to join our growing team and help ... You will own the adoption and long-term success of your accounts: building the relationships ...

Itron, Inc

Engagement Manager

Chicago, IL · On-site

Job Summary The Engagement Manager plays a critical role in partnering with Itron's most strategic ... Track record of delivering adoption, renewals, expansion, and business value realization. * Strong ...

Legora

Engagement Manager, New York City

New York, NY · On-site

$142K - $212K/yr

We're looking for an experienced, strategic Engagement Manager to join our growing team and help ... You will own the adoption and long-term success of your accounts: building the relationships ...

Itron, Inc.

Job Summary The Engagement Manager plays a critical role in partnering with Itron's most strategic ... Track record of delivering adoption, renewals, expansion, and business value realization. * Strong ...

Itron, Inc

Job Summary The Engagement Manager plays a critical role in partnering with Itron's most strategic ... Track record of delivering adoption, renewals, expansion, and business value realization. * Strong ...

Itron, Inc

Job Summary The Engagement Manager plays a critical role in partnering with Itron's most strategic ... Track record of delivering adoption, renewals, expansion, and business value realization. * Strong ...

Instead

Engagement Manager

Lehi, UT · On-site

You are the face of Instead to our customers, guiding them from onboarding through adoption, expansion, and renewal. You'll coordinate on-site implementation sessions, manage the overall engagement ...

Instead

Engagement Manager

Lehi, UT · On-site

You are the face of Instead to our customers, guiding them from onboarding through adoption, expansion, and renewal. You'll coordinate on-site implementation sessions, manage the overall engagement ...

Harvey

Engagement Manager

San Francisco, CA · On-site

$159K - $238K/yr

When an engagement reaches sustainable adoption, you hand off to the account's Customer Success Manager and move to the next challenge. What You'll Do Own transformation engagements end to end. Lead ...

Starburst

Technical Engagement Manager

Charlotte, NC · On-site

As a Technical Engagement Manager, you will serve as a trusted advisor to our customers, helping ... Drive adoption of Starburst culminating in the Customer reaching its success criteria. * Partner ...

Axuall

Engagement Manager

Engagement Manager About Axuall Built with leading healthcare systems, Axuall is a clinical ... Experience supporting organizational change, customer readiness, and user adoption initiatives ...

Harvey

Engagement Manager

New York, NY · On-site

$159K - $238K/yr

When an engagement reaches sustainable adoption, you hand off to the account's Customer Success Manager and move to the next challenge. What You'll Do Own transformation engagements end to end. Lead ...

Axuall

Engagement Manager

Engagement Manager About Axuall Built with leading healthcare systems, Axuall is a clinical ... Experience supporting organizational change, customer readiness, and user adoption initiatives ...

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Adoption Engagement Manager information

See salary details

$27K

$77.8K

$136.5K

How much do adoption engagement manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for adoption engagement manager in the United States is $77,797.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $94,000.00 per year, depending on experience, location, and employer.

What does an adoption engagement manager do?

An Adoption Engagement Manager is responsible for encouraging and supporting the successful adoption of new products, services, or technologies within an organization or by clients. They work closely with stakeholders to understand their needs, develop engagement strategies, and ensure users are trained and supported throughout the transition process. Their goal is to maximize user adoption, minimize resistance, and achieve desired outcomes for both the organization and its users.

What skills and qualifications are needed to thrive as an adoption engagement manager?

To thrive as an Adoption Engagement Manager, you need a solid background in social work or human services, experience with adoption or child welfare, and often a relevant degree or certification. Familiarity with case management software, client tracking systems, and relevant legal documentation processes is typically required. Outstanding interpersonal skills, cultural sensitivity, and the ability to build trust with diverse families set top candidates apart. These competencies are crucial for effectively supporting adoptive families, ensuring compliance, and promoting successful, lasting placements.

How does an adoption engagement manager collaborate with cross-functional teams to ensure successful client onboarding?

An Adoption Engagement Manager works closely with sales, implementation, customer success, and product teams to create a seamless onboarding experience for clients. They act as the primary point of contact, coordinating training sessions, addressing client concerns, and ensuring that clients fully understand how to utilize the organization's solutions. This collaborative approach helps drive product adoption, maximize customer satisfaction, and identify opportunities for continuous improvement. Effective communication and project management are key skills for success in this role.

What are popular job titles related to Adoption Engagement Manager jobs?

For Adoption Engagement Manager jobs, the most frequently searched job titles are:

Adoption Strategist (Engagement Manager)

On-site

Ironclad
See more jobs at Ironcladexternal

$130K - $145K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago

Job description

Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you're buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That's why the world's most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.
We're consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company's Most Innovative Workplaces. Ironclad has also been named to Forbes' AI 50 and Business Insider's list of Companies to Bet Your Career On. We're backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn.
The Ironclad Adoption Strategist (AS) is a strategic role designed to accelerate customer adoption, increase user engagement, and maximize the business value of an organization's Ironclad investment. The Adoption Strategist is Ironclad's primary customer-facing owner for enterprise and strategic accounts, responsible for leading customers from the first presales service engagement through foundational adoption.
Working cross-functionally with Customer Value, Product, Sales, and Engineering teams, the adoption strategist develops adoption frameworks, accelerates user engagement, and designs implementation and adoption paths that are designed from the start to activate AI-powered workflows and deliver measurable outcomes that support long-term customer success.
The ideal candidate possesses a strong consulting mindset, exceptional communication skills, experience leading enterprise transformation initiatives, and deep knowledge of SaaS platforms, AI technologies, organizational change, and customer adoption methodologies.
What you'll be doing:
  • Partner with executive stakeholders to define business objectives, adoption strategies, and success metrics.
  • Develop and execute adoption roadmaps that accelerate user engagement and business value realization for Ironclad's enterprise and strategic customers.
  • Translate Ironclad's AI capabilities and evolving product motion into language and a delivery plan that resonates with executive stakeholders.
  • Partner closely with Contract AI Services to ensure that implementation and AI configuration work is designed to support the customer's long-term adoption path.
  • Own project execution end-to-end: manage timelines, track deliverables, identify and escalate risks, and maintain stakeholder alignment across internal and customer teams
  • Manage escalations with confidence - reset expectations, realign stakeholders, and resolve scope conflicts without waiting for leadership to intervene
  • Contribute to the improvement of delivery methodology, scoping playbooks, and adoption frameworks that scale the function's effectiveness over time
  • Monitor adoption metrics, customer health, and business outcomes; recommend continuous improvements based on data and customer feedback.
  • Collaborate across Customer Success, Professional Services, Product Management, Sales, Marketing, and Engineering to ensure a seamless customer experience and identify opportunities for growth and expansion.
  • Stay current on emerging AI technologies, SaaS capabilities, and industry best practices to continuously enhance customer value.
What we're looking for:
  • Bachelor's degree in Business, Information Systems, Computer Science, Organizational Development, or a related technical field.
  • 3+ years of experience in Customer Success, Professional Services, Technology Consulting, Digital Transformation, Change Management, or Enterprise SaaS adoption.
  • Experience leading enterprise technology adoption or digital transformation initiatives.
  • Strong understanding of SaaS platforms, AI technologies, organizational change management, and customer success methodologies.
  • Demonstrated ability to influence executive stakeholders, facilitate cross-functional collaboration, and communicate complex concepts to both technical and business audiences.
  • Experience using adoption metrics and analytics to measure customer success and business outcomes.
  • Experience working with large enterprise customers and executive leadership teams.

Base Salary Range: $130,000 - $145,000
The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad's competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.
US Full-Time Employee Benefits at Ironclad:
  • 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
  • Market-leading leave policies, including gender-neutral parental leave and compassionate leave
  • Family forming support through Maven for you and your partner
  • Paid time off - take the time you need, when you need it
  • Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
  • Mental health support through Modern Health, including therapy, coaching, and digital tools
  • Pre-tax commuter benefits (US Employees)
  • 401(k) plan with Fidelity with employer match (US Employees)
  • Regular team events to connect, recharge, and have fun
  • And most importantly: the opportunity to help build the company you want to work at

**UK Employee-specific benefits are included on our UK job postings
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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