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Administrative Support Associate Jobs in Ohio (NOW HIRING)

Insight Global

Admin Assistant

Cincinnati, OH · On-site

$19 - $25/hr

An employer is looking for a number of Administrative Support Associates for a contract opportunity in the Cincinnati, Ohio area. The client is a large grocery retailer and the ASA's will provide ...

Swagelok

Administrative Assistant

Solon, OH · On-site

$16.75 - $22.50/hr

Support Associate Resource Group's and the Swagelok Foundation in ordering brand approved swag for outside events. * Support the Executive Administrative Team as needed. * Plan and execute associate ...

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Administrative Support Associate information

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How much do administrative support associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for administrative support associate in Ohio is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $18.99 per hour, depending on experience, location, and employer.

What is an administrative support associate?

Administrative Support Associates are professionals who provide essential clerical and organizational assistance within an office environment. Their duties often include managing correspondence, scheduling appointments, maintaining records, preparing documents, and supporting other staff members with day-to-day administrative tasks. They play a vital role in ensuring that office operations run smoothly and efficiently. Administrative Support Associates typically possess strong organizational, communication, and computer skills. Their work is foundational to the overall productivity of the organization.

What does an administrative support associate do?

As an administrative support associate, you assist your company with various clerical and administrative tasks, usually including routine paperwork and communications. You may help schedule appointments, respond to calls, ensure the proper filing of all documents, and coordinate with each part of the company as needed. Administrative support associates often work with a variety of administrative units or departments and help the whole company function smoothly. This job is similar to being a secretary, but it has a somewhat broader focus and requires more flexibility with scheduling and prioritizing tasks. Employers may ask you to review documents, distribute mail, perform data entry, help with travel arrangements, and otherwise serve as a central point of contact.

What are the key skills and qualifications needed to thrive as an administrative support associate, and why are they important?

To thrive as an Administrative Support Associate, you generally need organizational skills, attention to detail, proficiency in office procedures, and a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, scheduling systems, and document management tools is typically required. Strong communication, time management, and problem-solving abilities help individuals stand out in this position. These skills ensure efficient office operations, accurate recordkeeping, and effective support for teams and management.

How does an administrative support associate typically collaborate with other departments within an organization?

Administrative Support Associates often serve as a central point of contact for multiple departments, coordinating schedules, managing correspondence, and assisting with shared projects. They frequently work with teams such as HR, finance, and operations, ensuring smooth communication and timely completion of administrative tasks. This collaboration helps keep workflows efficient and supports the overall productivity of the organization. Building strong relationships with colleagues across departments is key to success in this role.

What is the difference between Administrative Support Associate vs Administrative Assistant?

AspectAdministrative Support AssociateAdministrative Assistant
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent; some roles may require additional certifications
Work EnvironmentOffice settings, healthcare facilities, educational institutionsOffice environments, corporate settings, government agencies
Employer & Industry UsageCommon in healthcare, education, and corporate sectorsWidely used across various industries including business, government, and non-profits
Common Search & Comparison IntentYesYes

The main difference between an Administrative Support Associate and an Administrative Assistant lies in their typical work environments and specific responsibilities. Administrative Support Associates often work in healthcare, education, or specialized settings, while Administrative Assistants are more common in general office and corporate environments. Both roles require similar credentials and serve to support administrative functions within organizations.

More about Administrative Support Associate jobs

What are the most commonly searched types of Administrative Support jobs in Ohio?

The most popular types of Administrative Support jobs in Ohio are:

What cities in Ohio are hiring for Administrative Support Associate jobs?

Cities in Ohio with the most Administrative Support Associate job openings:

Infographic showing various Administrative Support Associate job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $35,800 per year, or $17.2 per hour.

Customer Support Associate

Divisions Maintenance Group

Cincinnati, OH • On-site

$16.75 - $23/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Divisions Maintenance Group rating

6.5

Company rating: 6.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

153rd of 260 rated facilities management

Job description

Title: Customer Support Associate

Reports to: Operations/Sales Leader

Department: GTM

Location: Cincinnati, OH

Position Status: Hourly Non-Exempt


About DMG:

Divisions Maintenance Group provides facility maintenance services to retail chains and distribution and fulfillment centers across the country.


We are leading the way with our technology, creating world-class products that are revolutionizing the industry and fulfilling our brand promise of “Uninterrupted Peace of Mind.”


DMG is a Certified Great Place to Work with a strong, inclusive culture and top-notch benefits.


Job Summary:

The Customer Support Associate provides operational and administrative support for facility-related service requests by receiving requests, coordinating work order activity, and assisting with service delivery through internal systems and service provider networks. This role supports the management of the work order lifecycle by reviewing incoming requests, creating and updating work orders to help ensure service needs are addressed in a timely manner.


The Customer Support Associate supports operational effectiveness by following established processes, maintaining accurate records, and assisting the facilities team in tracking and managing service requests. This position performs work within defined procedures and guidelines while collaborating with internal teams and external service providers to support consistent and reliable facilities operations.


What You’ll Do:

Work Order Support

  • Receive, review, and process facility-related service requests through shared inboxes and internal systems.
  • Create, update, and track work orders within the facilities management system.
  • Monitor open work orders and ensure relevant information, notes, and status updates are properly documented.
  • Assist with closing work orders and ensuring service documentation is complete.


Vendor Coordination

  • Coordinate with Account Executives to confirm scheduling, service delivery, and completion of assigned work orders.
  • Follow up with internal stake holders to obtain service updates or confirmation of completed work.
  • Route vendor questions or service issues to the appropriate internal contacts when necessary.
  • Escalate service issues or delays according to established procedures.


Operational Support

  • Review incoming requests to determine appropriate next steps and routing.
  • Follow established processes for request handling, work order creation, and issue escalation.
  • Assist with maintaining service responsiveness by ensuring requests are processed and documented accurately.
  • Support internal teams in maintaining visibility into service activity and work order status.


Administrative and System Tasks

  • Document communications, updates, and actions taken within internal systems.
  • Maintain accurate records related to service requests and work order activity.
  • Assist with related general administrative support.
  • Other duties as assigned by management.


What You Need:

  • High school diploma or equivalent required; associate or bachelor’s degree preferred.
  • 1-2 years of experience in administrative support, operations support, service coordination, or customer service roles.
  • Experience using work order management systems or ticketing platforms preferred.
  • Strong organizational and prioritization skills with the ability to manage multiple requests.
  • Strong attention to detail and ability to maintain accurate records.
  • Ability to follow established processes and procedures while maintaining service quality.
  • Strong written and verbal communication skills.
  • Ability to communicate clearly and professionally with internal teams and service providers.
  • Basic problem-solving skills and ability to evaluate requests and determine appropriate next steps.
  • Ability to document processes, requests, and updates accurately within internal systems.
  • Proficiency with email platforms and standard office software.
  • Ability to learn and utilize internal systems and technology platforms.
  • Ability to work independently while maintaining communication with the broader facilities team.
  • Professional demeanor with the ability to remain calm and effective when managing service requests.
  • Ability to manage the stress of a fast-paced environment.
  • Ability to meet the in-person requirements of the team and/or business needs.


What You’ll Get:

At DMG, you’ll be part of an amazing team that encourages learning, growth, and advancement. Our company has an entrepreneurial spirit that rewards self-starters and encourages employees to take charge of their own careers.


Some of our many benefits include:

  • Health, dental and vision coverage on day 1.
  • Dollar-for-dollar 401K match up to 4% of salary with immediate 100% vesting.
  • Paid Primary and Secondary Caregiver leave.
  • Employee Assistance Program to assist with everyday challenges.
  • Paid time off to volunteer.


Divisions Maintenance Group is an equal opportunity employer.

What Divisions Maintenance Group employees say

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