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Administrative Program Manager Jobs in Chicago, IL

The Salvation Army

Program Manager

Chicago, IL · On-site

$50K - $60K/yr

Program Manager LOCATION/DEPT: 924 North Christiana Ave REPORTS TO: Program Director FLSA CATEGORY ... Program/Administrative Duties * Assist the Program Director with human resource functions ...

Team Behavioral Health

Program Manager

Chicago, IL · On-site

$45K/yr

The Program Manger is responsible for the overall direction, coordination, and evaluation of staff ... Develop administrative operations budget information and monitor staff hours utilization and ...

CTSHealth

Program Manager

Chicago, IL · On-site

... new programs as outlines in the company's Strategic Plan * Coordinate with Lead Therapist and ... OPT) Oversee administrative office manager, compliance auditor and utilization manager.

GovernmentJobs.com

Administrative Clerk 24-12

Chicago, IL · On-site

$17.50 - $22.50/hr

... administrative program nature. Ensures the accuracy of data and case information by reviewing ... completion of an Associate's Degree in management, business or public administration ...

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Administrative Program Manager information

See Chicago, IL salary details

$31.4K

$82.9K

$141.6K

How much do administrative program manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for administrative program manager in Chicago, IL is $82,861.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,700.00 and $101,000.00 per year, depending on experience, location, and employer.

What is an administrative program manager?

Administrative Program Managers are professionals responsible for overseeing and coordinating various programs within an organization. They manage program budgets, schedules, and staff, ensuring that goals and objectives are met efficiently. Their duties often include developing program policies, monitoring progress, and reporting to senior management. They play a key role in streamlining operations and supporting organizational success.

What are the key skills and qualifications needed to thrive as an administrative program manager?

To thrive as an Administrative Program Manager, you need strong organizational, project management, and budgeting skills, typically supported by a bachelor's degree in business or a related field. Familiarity with project management software (such as MS Project or Asana), advanced Excel skills, and sometimes certifications like PMP are commonly expected. Exceptional communication, leadership, and problem-solving abilities help you manage teams and coordinate across departments effectively. These competencies are crucial for ensuring that programs run smoothly, stay within budget, and achieve organizational objectives.

What are some common challenges administrative program managers face when coordinating multiple projects simultaneously?

Administrative Program Managers often juggle several projects at once, which can present challenges such as prioritizing tasks, managing cross-functional communication, and ensuring that deadlines are consistently met. Balancing the needs and expectations of various stakeholders while maintaining program compliance requires strong organizational and problem-solving skills. Effective time management, the ability to delegate, and clear communication are key to overcoming these challenges and keeping projects on track.

What is the difference between Administrative Program Manager vs Project Coordinator?

AspectAdministrative Program ManagerProject Coordinator
CredentialsTypically requires a bachelor's degree; certifications like PMP or CAPM are commonUsually requires a bachelor's degree; certifications are less common
Work EnvironmentWorks in corporate, government, or nonprofit settings managing programsWorks in project teams, supporting project execution across industries
Employer & Industry UsageUsed in organizations managing multiple projects or programsUsed in project teams to coordinate tasks and schedules

The Administrative Program Manager oversees multiple projects and programs, focusing on strategic alignment and resource management. In contrast, the Project Coordinator supports specific projects by coordinating tasks and schedules. While both roles require organizational skills, the Program Manager has broader responsibilities and often more experience or certifications.

What are the most commonly searched types of Administrative Program jobs in Chicago, IL?

The most popular types of Administrative Program jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Administrative Program Manager jobs?

Cities near Chicago, IL with the most Administrative Program Manager job openings:

Administrative Program Manager jobs near you
Infographic showing various Administrative Program Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $82,927 per year, or $39.9 per hour.

Program Manager

South Holland, IL • On-site

The Link and Option Center, Inc.
See more jobs at The Link and Option Center, Inc.external

$80 - $100/hr

Other

Posted 7 days ago

Key responsibilities

  • Oversee daily operations of the Mobile Crisis Response program and ensure 24/7 crisis response capacity.

  • Provide clinical and administrative supervision to crisis staff, including case consultations, de-escalation, and risk assessments.

  • Track key performance indicators, develop reports, and lead quality improvement initiatives to enhance crisis services.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Program Manager

Full Time Assignee South Holland, IL, US

3 days ago Requisition ID: 1024

Salary: $90,000.00 Annually

THE LINK & OPTION CENTER, INC.

Job Description

Program: Certified Community Behavioral Health Clinic (CCBHC)

Position Title: Program Manager- Crisis Triage Stabilization

Reports To: CCBHC Program Director - CCBHC

The Link & Option Center, Inc. is a Joint Commission–accredited outpatient State Certified Community Behavioral Health Clinic (CCBHC) serving the far Southside community and designated to serve the Southland region with locations in South Holland and Hazel Crest, Illinois. Founded in 1994, The Link & Option Center, Inc., provides comprehensive behavioral health services including assessment, psychiatry, therapy, crisis services, case management, and care coordination.

The Link & Option Center, Inc., is committed to delivering culturally competent, person-centered care that addresses both behavioral health needs and the social determinants impacting overall well-being. Through early identification, prevention, and treatment, The Link & Option Center, Inc., strives to improve the quality of life and strengthen the communities it serves.

Position Summary

The Program Manager is responsible for the clinical, operational, and administrative oversight of the Crisis Triage Stabilization Program within a Certified Community Behavioral Health Clinic (CCBHC). This role ensures the delivery of timely, trauma-informed, community-based crisis services in alignment with:

  • Illinois Department of Human Services (IDHS), Division of Mental Health (DMH)
  • Illinois 590 Crisis Care System and 988 Suicide & Crisis Lifeline requirements
  • CCBHC certification standards (SAMHSA)

The Program Manager leads a multidisciplinary crisis team providing rapid response, de-escalation, assessment, and stabilization services in the community, with the goal of diverting individuals from emergency departments, hospitalization, and law enforcement involvement whenever appropriate.

Essential Duties and Responsibilities 1. Program Leadership & Operations
  • Oversee daily operations of the Mobile Crisis Response program.
  • Ensure 24n crisis response capacity in alignment with CCBHC and Illinois 590 requirements.
  • Develop and maintain crisis response protocols, workflows, and dispatch procedures.
  • Coordinate staffing schedules to ensure continuous coverage.
  • Monitor response times and service accessibility benchmarks.

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Clinical Oversight & Supervision
  • Provide clinical and administrative supervision to crisis staff, including:
    • Qualified Mental Health Professionals (QMHPs)
    • Mobile Crisis Response Specialists
    • Peer Support Specialists (CPRS)
  • Facilitate:
    • Case consultations
    • Critical incident debriefings
    • Ongoing clinical coaching
  • Ensure adherence to trauma-informed, recovery-oriented, and culturally responsive practices.
  • Ensure staff provide:
    • Rapid mobile crisis response in community settings
    • De-escalation and stabilization services
    • Suicide and risk assessments
    • Safety planning and crisis intervention
  • Oversee high-risk cases and provide guidance on:
  • Involuntary hospitalization (as applicable)
  • Duty to warn/report
  • Ensure appropriate coordination with:
    • Law enforcement (when necessary)
    • Emergency medical services (EMS)
    • Hospitals and crisis stabilization units
  • Coordinate with:
    • 988 call centers
    • Illinois Crisis Assistance Response and Engagement (CARE Pilot (if applicable)
    • Regional crisis hubs and dispatch systems
  • Ensure seamless handoffs between:
    • Call centers ------> Mobile crisis teams ------> Stabilization services
  • Maintain strong relationships with community stakeholders and first responders.
  • Compliance & Documentation
    • Ensure services meet:
      • Illinois Rule 132 (if billed services apply)
      • CCBHC crisis service requirements
  • Medicaid documentation and billing standards
  • Oversee completion of:
    • Crisis assessments
    • Progress notes
    • Safety plans
  • Prepare for audits, including:
    • lDHS/DMH reviews
  • CCBHC certification and recertification

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6. Data, Reporting & Quality Improvement
  • Track and analyze key performance indicators (KPls), including:
    • Response times
    • Diversion from ER/hospitalization
  • Follow-up engagement within 24-72 hours
  • Develop reports for internal leadership and state reporting.
  • Lead Continuous Quality Improvement (CQI) initiatives to improve outcomes.
Staff Training & Development
  • Ensure all crisis staff are trained in:
    • Crisis intervention and de-escalation techniques
    • Suicide risk assessment (e.g., Columbia Suicide Severity Rating Scale)
    • Trauma-informed care
  • Cultural competency and equity
  • Coordinate onboarding and ongoing training requirements.
Minimum Qualifications
  • Master's degree in Social Work, Counseling, Psychology, or related field
  • Active Illinois clinical license required (LCSW, LCPC, LMFT, or equivalent)
  • Minimum 3-5 years of behavioral health experience,including crisis services
  • Minimum 2 years of supervisory or leadership experience
  • Experience with community-based crisis intervention and mobile response
  • Valid driver's license and ability to travel within service area
Preferred Qualifications
  • Experience working within:
    • Illinois 988 / 590 crisis system
    • CCBHC model
  • Certification or training in:
    • Crisis Prevention Institute (CPI)
    • Applied Suicide Intervention Skills Training (ASIST)
  • Experience collaborating with:
    • Law enforcement, EMS, hospitals
Core Competencies
  • Strong crisis management and decision-making skills
  • Advanced clinical assessment and risk evaluation
  • Leadership and team supervision
  • Knowledge of Illinois crisis systems and behavioral health regulations
  • Ability to perform effectively in high-pressure environments
  • Data-driven program management
Working Conditions
  • On-call responsibilities may be required
  • Field-based work in community settings
  • Exposure to high-risk, unpredictable crisis situations
Performance Expectations
  • Maintain compliance with:
  • CCBHC crisis standards
  • Rapid response times
  • Crisis stabilization outcomes
  • Reduction in hospitalizations and law enforcement involvement
  • Ensure high-quality documentation and audit readiness
  • Maintain a well-trained, responsive crisis team
Key Success Metrics
  • % of crises responded to within required timeframe
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