Administration Associate Jobs in Springfield, MA

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Primary Function of Position
The U.S. ION® Endoluminal Sales Associate reports to the U.S. ION® Endoluminal Program Manager (EPM). The ION® Endoluminal Sales Associate plays a critical role in the early adoption of the Ion® platform in expanding access to minimally invasive care for lung biopsy. This individual will be primarily focused on supporting early sustainable users and programs and the development of KOL’s and programs that can highlight the early clinical, economic and strategic value of ION®.

Essential Job Duties

• Provide procedural support to new users to promote safety and effective progression through their learning curves
• Support training activities to include in-services, training labs, attend first case series and development of teams and programs
• Become a clinical expert in the pulmonary oncology space
• Work alongside ESR’s to collaborate with senior hospital staff and key physicians in the development and execution of a plan to effectively integrate Ion® at new customer sites, ensuring ongoing commitment to and utilization of the system
• Facilitate critical user and procedural data capture to create effective QTI and benchmarking metrics
• Collaboration with daVinci local sales teams to ensure consistent alignment and communication with internal and external stakeholders
• Responsibly manage administrative tasks, SFDC management, submission of expense reports, etc.

Required Skills and Experience

• Bachelor’s degree required
• A minimum of 2 years sales experience
• Proven record of achievement and leadership
• Demonstrated ability to manage complexity and work in an environment of change
• Effective communication and interpersonal skills
• Ability to excel in a high-energy, fast-paced environment
• Ability to travel up to 60% and located near a major airline hub

*Knowledge of the Pulmonology/Bronchoscopy space environment is a plus 

Required Education and Training

Bachelor’s degree required

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate’s experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate’s qualifications, consistent with applicable law.

We provide market-competitive compensation packages, inclusive of base pay + commission, benefits, and equity. The on target earnings for this position are listed.

On Target Earnings Region 1: $168,500
On Target Earnings Region 2: $160,500
Shift: Day