Ad Operations Associate Jobs in Phoenix, AZ (NOW HIRING)

You’re legendary. We’re hiring. Let’s talk!

Apply today for an opportunity to join one of North America’s top insurance premium financing companies. Since 1977, our company has grown to more than 500 Associates and 30 locations across the United States, Puerto Rico, and Canada.

Every day, we work to deliver on our Corporate Mission Statement: “To be the market leader by delivering innovative financial and technology solutions to help our Customers, partners, and investors achieve their goals.”

How do we do that? By empowering and encouraging our Associates to provide products and legendary Customer service unparalleled in our industry.

For Our Associates:

• At the office: Based on your location, we offer parking and commuter benefits programs to help make your commute a little easier.
• Getting started: We offer a comprehensive paid training program that will make you feel prepared and excited about your role.
• Staying healthy: Our wellness program, WellWorks, combined with our Employee Assistance Program (for when you need confidential support), help you keep an eye on short and long-term goals and any bumps that pop up along the way. We are also proud to support your health and fitness goals by providing gym membership subsidies.
• Preparing for your future: Imperial PFS offers a 401(k) with a company match
• Company culture: Our Associates are the foundation of our company and we want you to enjoy working here! With company lunches, corporate outings, and even the occasional ice cream truck, you never know what will pop up to make your day.
• Peace of mind: Our insurance benefits include medical, prescription, dental, voluntary vision, voluntary life/dependent life, group term life, and AD&D.
• Time to recharge: We offer paid time off, including vacation and sick time, along with paid holidays, in accordance with company policy and applicable laws.

JOB SUMMARY:

The Enterprise Leadership Associate (ELA) – Executive Rotational Program is a high-potential leadership development role designed to build a pipeline of future enterprise leaders. This program is intended for professionals with established careers who are seeking a new career within Premium Finance and potentially their next leadership opportunity.

The ELA participates in a structured rotational program across sales, operations, underwriting, finance, and leadership functions, gaining a comprehensive understanding of the company’s business model, financial performance, and operational priorities. Working closely with senior leadership, the ELA supports strategic initiatives, analyzes business performance, and contributes to enterprise-wide decision-making.

This role provides significant exposure to executive leadership and cross-functional operations and is designed to prepare participants for future leadership positions. Upon successful completion of the program, the Enterprise Leadership Associate is expected to transition into an Associate Sales or Operations Manager role or a comparable leadership position aligned with business needs.

KEY RESPONSIBILITIES:

• Enterprise Rotational Program Experience:
  • Participate in a structured, enterprise-level rotational program across sales, operations, underwriting, finance, and leadership functions to gain broad exposure to the business and its core operating models
  • Develop a strong understanding of organizational strategy, financial performance drivers, and operational execution across business lines
• Strategic & Executive Support:
  • Work directly with Managing Directors, Regional Sales Managers, and Regional Operations Managers to support strategic initiatives and business performance
  • Assist with planning, coordination, and follow-through on enterprise and regional priorities
• Business & Financial Analysis:
  • Analyze operational and financial performance data to identify trends, risks, and growth opportunities
  • Develop insights and recommendations to support data-driven decision-making by leadership
• Workforce & Organizational Effectiveness:
  • Support workforce planning, talent development, and organizational effectiveness initiatives in partnership with leadership
  • Contribute to initiatives focused on leadership development and succession planning
• Sales & Client Engagement:
  • Support client engagement, retention strategies, and business development efforts alongside sales leadership
  • Gain exposure and develop customer-facing strategies.
• Cross-Functional Projects & Process Improvement:
  • Contribute to cross-functional projects focused on process improvement, innovation, and operational scalability
  • Support initiatives designed to enhance efficiency, effectiveness, and enterprise alignment
• Willingness to relocate multiple times throughout the program, based on business needs
• Other duties as assigned

QUALIFICATIONS:

Education & Experience:

Bachelor’s degree

7+ years of professional experience

Experience managing and developing direct reports

Professional & Leadership Skills:

Demonstrated leadership potential, including prior management experience or equivalent leadership responsibility

Strong analytical, strategic thinking, and problem-solving skills

Excellent written and verbal communication skills, including the ability to interact effectively with senior leadership

Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment

Ability to think critically, exercise sound judgment, and contribute to enterprise-level decision-making

Willingness to travel and relocate based on program structure and business needs

Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Word

Familiarity with CRM systems; Salesforce experience preferred

Financial services, insurance, or service-based industry experience preferred

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