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Acumen Jobs in Georgia (NOW HIRING)

Agency: Department of Community Affairs (DCA) The IT Service Desk Technician provides first- and second-level technical support to agency employees by diagnosing, troubleshooting, and resolving ...

... acumen and financial analysis and diagnosis skills Qualifications Who holds 4+ years of consulting experience Who is core expertise in Record To Report, Order to Cash and Projects Who is proficient ...

The Operations Manager is expected to demonstrate strong business acumen in distribution operations and applied industrial engineering. Facilities & Site Maintenance Responsibilities: • Ensure ...

Technical Product Manager

Atlanta, GA · On-site

$160K - $185K/yr

This role requires a blend of business acumen and a deep understanding of technical architecture, system integrations, and data structures. Core Responsibilities 1.Stakeholder Management ...

Business Acumen:Utilizes internal data and data analytics to understand account performance and identify opportunities for appropriate engagement.Knowledge of account ecosystem and current emerging ...

Market Segment Manager

Atlanta, GA · On-site +1

$115K - $165K/yr

Demonstrate strong entrepreneurial drive, creativity and business acumen. You will collect and validate market and competitive intelligence and use it to steer segment specific profitability and ...

Business Acumen:Utilizes internal data and data analytics to understand account performance and identify opportunities for appropriate engagement.Knowledge of account ecosystem and current emerging ...

Business Acumen:Utilizes internal data and data analytics to understand account performance and identify opportunities for appropriate engagement.Knowledge of account ecosystem and current emerging ...

Business Acumen:Utilizes internal data and data analytics to understand account performance and identify opportunities for appropriate engagement.Knowledge of account ecosystem and current emerging ...

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Showing results 1-20

Acumen information

See Georgia salary details

$27.9K

$97.1K

$133.8K

How much do acumen jobs pay per year?

As of Jul 29, 2026, the average yearly pay for acumen in Georgia is $97,136.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,100.00 and $113,600.00 per year, depending on experience, location, and employer.
What are popular job titles related to Acumen jobs in Georgia? For Acumen jobs in Georgia, the most frequently searched job titles are:
What cities in Georgia are hiring for Acumen jobs? Cities in Georgia with the most Acumen job openings:
Infographic showing various Acumen job openings in Georgia as of July 2026, with employment types broken down into 93% Full Time, and 7% Contract. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $97,136 per year, or $46.7 per hour.

Service Delivery Business Analyst

Acumen Velocity

Atlanta, GA • On-site

Other

Posted 9 days ago


Job description

Must be LOCAL to METRO ATLANTA

Position Summary

The Service Delivery Business Analyst is responsible for analyzing business operations, developing process improvements, maintaining operational governance, managing reporting and metrics, conducting inventory and billing reconciliations, and supporting quality assurance initiatives for Telecommunications and Network Services. This role serves as the primary liaison between business operations, vendors, and technical teams to improve service delivery and operational efficiency.

Key Responsibilities

Business Analysis

  • Conduct enterprise-wide business analysis for Telecommunications and Network Services.
  • Identify operational inefficiencies and recommend improvements.
  • Gather, document, and analyze business requirements.
  • Develop recommendations for service optimization.

Process Engineering & Governance

  • Develop and document operational procedures and standards.
  • Create and maintain process workflows and service delivery documentation.
  • Establish governance controls and compliance measures.
  • Monitor adherence to operational processes 

Inventory & Financial Reconciliation

  • Reconcile telecommunications and data service inventories against vendor billing.
  • Identify unused services and recommend cost-saving opportunities.
  • Validate asset inventories against asset management systems.
  • Support invoice auditing and billing accuracy initiatives.

Reporting & Analytics

  • Develop centralized reporting for:
    • Service Catalog Requests
    • Incident Management
    • Project Metrics
    • Asset Inventories
    • Telecommunications Usage
    • Vendor Performance
  • Create dashboards and executive-level reports.
  • Analyze trends and provide recommendations.

Quality Assurance

  • Develop and manage quality assurance programs.
  • Monitor operational performance metrics.
  • Identify service improvement opportunities.
  • Conduct process compliance reviews.

Issue Management

  • Collect, consolidate, and manage operational issues.
  • Facilitate issue resolution with vendors and internal stakeholders.
  • Track corrective actions and follow-up activities.
  • Maintain issue and risk registers. 

Continuous Improvement

  • Assist with process improvement initiatives.
  • Develop operational efficiencies and automation opportunities.
  • Support organizational change management activities.

Qualifications

  • Bachelor’s degree in business administration, Information Systems, Information Technology, or related field.
  • 5+ years of business analysis, process improvement, or operational management experience.
  • Experience with telecommunications, networking, or IT service management.
  • Strong reporting, analytics, and process documentation skills.
  • Experience with ServiceNow, asset management, and vendor billing analysis.