Active Directory Password Helpdesk Jobs (NOW HIRING)

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efcient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com

DMI is seeking an experienced Active Directory Administrator to join us. This position is responsible for administering and maintaining the enterprise directory services environment, ensuring secure identity lifecycle management, authentication services, and directory availability for a geographically dispersed workforce.

The ideal candidate will have experience supporting complex Microsoft Active Directory environments, Azure Active Directory (Entra ID), Group Policy, and identity management technologies while partnering with cybersecurity, infrastructure, and customer support teams to deliver secure and reliable enterprise services.

Duties and Responsibilities:

• Administer and maintain enterprise Active Directory and Azure Active Directory (Entra ID) environments supporting user authentication and identity services.
• Manage the complete identity lifecycle, including account provisioning, modifications, deprovisioning, and access reviews.
• Create and maintain Organizational Units (OUs), security groups, Group Policy Objects (GPOs), and delegated administrative permissions.
• Support Multi-Factor Authentication (MFA), Single Sign-On (SSO), and directory synchronization services.
• Monitor directory health, replication, authentication services, and overall system performance.
• Troubleshoot identity, authentication, authorization, and Group Policy issues across enterprise environments.
• Collaborate with Information Security teams to implement identity governance, privileged access management, and Zero Trust security initiatives.
• Develop and maintain technical documentation, operational procedures, and configuration standards.
• Support change management activities, system upgrades, and technology modernization initiatives.
• Ensure compliance with federal security policies, organizational standards, and ITIL service management practices.

Education and Years of Experience:  

• Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
• 5+ years of experience administering Microsoft Active Directory in enterprise environments.
• Experience with Azure Active Directory (Microsoft Entra ID), Group Policy, DNS, DHCP, LDAP, and identity management.
• Experience supporting Windows Server environments.
• Strong troubleshooting, analytical, and documentation skills.
• Excellent communication and customer service skills.

Required Skills & Certifications: 

• Experience supporting HHS or other Federal agencies.
• Microsoft Certified: Identity and Access Administrator Associate or equivalent.
• Experience with Microsoft Endpoint Configuration Manager (MECM), Microsoft Intune, or hybrid cloud identity solutions.
• Familiarity with PowerShell scripting and automation.
• ITIL Foundation Certification

Min Citizenship Status Required: Must be a U.S. Citizen

Physical Requirements: No physical requirements needed for this position.

Location: Atlanta, Georgia

DMI is a diverse, prosperous, and rewarding place to work. Being part of the DMI family means we care about your well-being. As such, we offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award-winning, Fortune 1000 clients. The following categories make up your DMI well-being:

• Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and many other items to provide convenience.
• Development - Annual performance management, continuing education, tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development.
• Financial - Generous 401k matches both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance, and Disability to help provide financial stability for each DMI employee.
• Recognition - Great achievements do not go unnoticed by DMI through the Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgment, and employee referral bonuses.
• Wellness - Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, and several other wellness options.

Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company. 

***************** No Agencies Please *****************

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.