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Activations Agent Jobs (NOW HIRING)

Integrity Windows

Agent Support Associate

Columbia, MO · On-site

$17.75 - $23.75/hr

In this role he/she will track and manage to weekly KPI's including phone times, new agent follow up, activation rates and number of contracted agents specifically set for them. Primary ...

Integritymarketing

Agent Support Associate

Columbia, MO · On-site

$17.75 - $23.75/hr

In this role he/she will track and manage to weekly KPI's including phone times, new agent follow up, activation rates and number of contracted agents specifically set for them. Primary ...

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All JobsActivations Agent Jobs

Activations Agent information

What is the difference between Activations Agent vs Customer Service Representative?

AspectActivations AgentCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training on activation systemsHigh school diploma or equivalent; training on customer service protocols
Work EnvironmentCall centers, retail stores, or on-site activation locationsCall centers, retail stores, or office settings
Employer & Industry UsageTelecommunications, cable, internet providersVarious industries including retail, telecom, banking
Common Search & ComparisonFocuses on device or service activation tasksFocuses on general customer support and issue resolution

While both roles involve customer interaction, Activations Agents specialize in activating devices or services, requiring specific technical training. Customer Service Representatives handle broader customer inquiries and support, often in a wider range of industries. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What cities are hiring for Activations Agent jobs?

Cities with the most Activations Agent job openings:

What states have the most Activations Agent jobs?

States with the most job openings for Activations Agent jobs include:

What are popular job titles related to Activations Agent jobs?

For Activations Agent jobs, the most frequently searched job titles are:

Activations Agent jobs near you
Infographic showing various Activations Agent job openings in the United States as of August 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution.

Agent, Customer Service

Manchester, MD

KM2 Solutions
Strategic Planning Consulting Services • 1 - 5K employees
Learn more about KM2 Solutionsexternal

$14.75 - $19.75/hr

Full-time

Re-posted 8 days ago

Job description

Position Requirements

Languages:

  • Advanced English level (Spoken and Grammar).

Competencies:

  • Proactive (B)
  • Enthusiastic (B)
  • Pronunciation (A)
  • Fluent (A)
  • Active listening (A)
  • Vocabulary (B)
  • Grammar (A)
  • Confident (B)
  • Patient (A)
  • Confidential (A)
  • Interpersonal skills (B)
  • Integrity (A)
  • Adaptability (A)

Assesment level: A = High, B = Medium, C = Low

Position Overview

Description:

This position is responsible for taking calls (inbound/outbound) from the customers and responding to their questions, inquiries and concerns about their specific products or services. Ensures customers receives efficient and courteous service and could potentially be able to recommend various products/services to meet the customer's needs.

Roles and Responsibilities:

  1. Respond to customer inquiries regarding service, billing, equipment, features, activations, cancelations refunds and/or changes to account information.
  2. Retain Customers.
  3. Inform customers about available products/services that meet their needs.
  4. Maintains financial accounts by processing customer adjustments.
  5. Maintains customer accurate notations.
  6. Comply with all of the established policies (General, Security of Information, Compliance) and Standards of conduct established by KM2. Your duties will include but not be restricted to the above.
  7. Other responsibilities or duties as assigned by direct supervisor.

Roles and Responsibilities:

  1. QA Audits / Supervisions.
  2. Campaign KPI Agent Ranking (Attendance/ Productive Hours / Campaign KPI's).

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