Adobe Experience Platform
Detroit, MI · On-site
... activation across digital channels. You will work across business and technical teams to translate ... CDP Collaboration, CX AI/Agent Orchestrator, AEP AI Assistant, and Journey Optimizer ...
Detroit, MI · On-site
... activation across digital channels. You will work across business and technical teams to translate ... CDP Collaboration, CX AI/Agent Orchestrator, AEP AI Assistant, and Journey Optimizer ...
Detroit, MI · On-site
... activation across digital channels. You will work across business and technical teams to translate ... CDP Collaboration, CX AI/Agent Orchestrator, AEP AI Assistant, and Journey Optimizer ...
Kentwood, MI · On-site
$13.25 - $16.50/hr
Attending to guests upon call notification from outside service agent for check-ins, emergency ... key activation issues, and responds to noise complaints, when necessary. * When necessary ...
Kentwood, MI · On-site
$13.25 - $16.50/hr
Attending to guests upon call notification from outside service agent for check-ins, emergency ... key activation issues, and responds to noise complaints, when necessary. * When necessary ...
$113K - $150K/yr
Map as-is and to-be workflows across client onboarding, planning, activation, and reporting ... Define human vs agent decision boundaries * Support governance models including auditability and ...
$113K - $150K/yr
Map as-is and to-be workflows across client onboarding, planning, activation, and reporting ... Define human vs agent decision boundaries * Support governance models including auditability and ...
Acts as a change agent to create and support a positive change process. Essential Functions ... Activation - PH Managed Benefits Employment Type Full time Shift Day (United States of America ...
Acts as a change agent to create and support a positive change process. Essential Functions ... Activation - PH Managed Benefits Employment Type Full time Shift Day (United States of America ...
Kentwood, MI · On-site
Attending to guests upon call notification from outside service agent for check-ins, emergency ... key activation issues, and responds to noise complaints, when necessary. * When necessary ...
Kentwood, MI · On-site
Attending to guests upon call notification from outside service agent for check-ins, emergency ... key activation issues, and responds to noise complaints, when necessary. * When necessary ...
Kalamazoo, MI · On-site
$12.25 - $14.75/hr
Attend to guests upon call notification from outside service agent for check-ins, emergency ... key activation issues, and responds to noise complaints, when necessary. * Associates in this ...
New
Kalamazoo, MI · On-site
$12.25 - $14.75/hr
Attend to guests upon call notification from outside service agent for check-ins, emergency ... key activation issues, and responds to noise complaints, when necessary. * Associates in this ...
New
Detroit, MI · On-site
$13.75 - $17.50/hr
... activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that ...
Detroit, MI · On-site
$13.75 - $17.50/hr
... activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that ...
Detroit, MI · On-site
$14.75 - $18.75/hr
... activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that ...
Detroit, MI · On-site
$14.75 - $18.75/hr
... activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that ...
... activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that ...
... activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that ...
| Aspect | Activations Agent | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; training on activation systems | High school diploma or equivalent; training on customer service protocols |
| Work Environment | Call centers, retail stores, or on-site activation locations | Call centers, retail stores, or office settings |
| Employer & Industry Usage | Telecommunications, cable, internet providers | Various industries including retail, telecom, banking |
| Common Search & Comparison | Focuses on device or service activation tasks | Focuses on general customer support and issue resolution |
While both roles involve customer interaction, Activations Agents specialize in activating devices or services, requiring specific technical training. Customer Service Representatives handle broader customer inquiries and support, often in a wider range of industries. Understanding these differences helps job seekers find roles aligned with their skills and career goals.
Cities in Michigan with the most Activations Agent job openings:

Detroit, MI • On-site
Full-time
Posted 9 days ago
8.2
Based on 93 frontline employees who took The Breakroom Quiz
As an Adobe Experience Platform (AEP), you will help clients design and implement scalable data solutions that power personalized customer experiences. In this role, you will bring together customer data architecture, platform configuration, integration, and governance to support activation across digital channels. You will work across business and technical teams to translate requirements into practical, high-quality solutions that drive customer and commercial outcomes.
Recruiting for this role ends on September 30, 2026
Work you'll do
Advertising, Marketing & Commerce team, you will be responsible for:
A successful candidate would possess these skills:
The team
Deloitte's Advertising, Marketing & Commerce team creates content and experiences that inspire action. We design and implement technology platforms for personalized marketing across all digital touchpoints, specializing in customer-centric B2B and B2C solutions. Our in-house agency engages customers throughout their journey - AdTech, MarTech, campaign automation, CRM, and lead-to-loyalty orchestration.
Qualifications
Required:
Preferred:
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $107,600 - $198,400.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
#Customer_US
#AMC_US
As an Adobe Experience Platform (AEP), you will help clients design and implement scalable data solutions that power personalized customer experiences. In this role, you will bring together customer data architecture, platform configuration, integration, and governance to support activation across digital channels. You will work across business and technical teams to translate requirements into practical, high-quality solutions that drive customer and commercial outcomes.
Recruiting for this role ends on September 30, 2026
Work you'll do
Advertising, Marketing & Commerce team, you will be responsible for:
A successful candidate would possess these skills:
The team
Deloitte's Advertising, Marketing & Commerce team creates content and experiences that inspire action. We design and implement technology platforms for personalized marketing across all digital touchpoints, specializing in customer-centric B2B and B2C solutions. Our in-house agency engages customers throughout their journey - AdTech, MarTech, campaign automation, CRM, and lead-to-loyalty orchestration.
Qualifications
Required:
Preferred:
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $107,600 - $198,400.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
#Customer_US
#AMC_US
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Finance and insurance and business management consulting
10,000+ Employees
Orlando, FL, US