Teller
Amarillo, TX · On-site
$14 - $17.50/hr
Must follow all ACFCU's policies and procedures. Maintain knowledge of all state and federal regulations that apply to Service Center positions. * Perform other duties as assigned.
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Teller
Amarillo, TX · On-site
$14 - $17.50/hr
Must follow all ACFCU's policies and procedures. Maintain knowledge of all state and federal regulations that apply to Service Center positions. * Perform other duties as assigned.
Loss Prevention Officer
Amarillo, TX · On-site
Must follow all ACFCU's policies and procedures. Maintain knowledge of all state and federal regulations that apply. * Perform other duties as assigned to support operational needs.
New
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Loss Prevention Officer
Amarillo, TX · On-site
Must follow all ACFCU's policies and procedures. Maintain knowledge of all state and federal regulations that apply. * Perform other duties as assigned to support operational needs.
New
Contact Center Representative
Amarillo, TX · On-site
$14.50 - $18.75/hr
Must follow all ACFCU's policies and procedures. Maintain knowledge of all state and federal regulations that apply to Service Center positions. * Perform other duties as assigned.
Quick apply
Contact Center Representative
Amarillo, TX · On-site
$14.50 - $18.75/hr
Must follow all ACFCU's policies and procedures. Maintain knowledge of all state and federal regulations that apply to Service Center positions. * Perform other duties as assigned.
Acfcu information
What are the key skills and qualifications needed to thrive as an employee at a credit union such as ACFCU, and why are they important?
To thrive at a credit union like ACFCU, you typically need a background in finance, banking, or customer service, along with relevant education such as a degree in business or finance. Familiarity with banking software, financial products, and regulatory compliance systems is important. Strong interpersonal skills, attention to detail, and problem-solving abilities help build trust and deliver excellent member service. These competencies ensure efficient operations, regulatory compliance, and a positive member experience in a highly regulated financial environment.
What is ACFCU?
ACFCU stands for 'Arkansas Federal Credit Union' or 'Appalachian Community Federal Credit Union' depending on the region. It is a member-owned financial cooperative that offers banking services such as checking and savings accounts, loans, credit cards, and online banking. Credit unions like ACFCU typically focus on serving the financial needs of local communities, providing competitive rates, and emphasizing customer service. Membership is often open to individuals who live, work, or worship in specific areas, or are affiliated with certain organizations.
What are some common challenges faced by employees at a credit union like ACFCU, and how can they be addressed?
Employees at a credit union such as ACFCU often encounter challenges like adapting to evolving financial regulations, managing member expectations, and balancing personalized service with efficiency. Staying updated with compliance requirements and participating in ongoing training can help address regulatory changes. Additionally, developing strong communication and customer service skills enables staff to effectively address member needs while maintaining a positive work environment. Collaboration within small, close-knit teams is key to overcoming these challenges and achieving shared goals.
What are popular job titles related to Acfcu jobs in Texas? For Acfcu jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Acfcu jobs in Texas look for? The top searched job categories for Acfcu jobs in Texas are:
What cities in Texas are hiring for Acfcu jobs? Cities in Texas with the most Acfcu job openings:
$14 - $17.50/hr
Full-time
Re-posted 22 days ago
Job description
Primary Function: To provide the highest quality service to members and perform routine transactions accurately, efficiently, and in an exemplary manner. Responsible for accurately processing financial transactions and being an effective source of information for members in the lobby, drive-thru window, or by telephone. Provides friendly, professional, confidential, and effective assistance to members, assuring a positive experience and minimizing wait time. All tellers will need to report to their shift 15 minutes early. Regular attendance is an essential job function. Monday- Friday, 9:00 am to 6:00 pm.
Requirements:
- Minimum of one year cash handling and/or customer service experience.
- Experience working in a fast-paced environment.
- Basic reading, writing, math, and communication skills.
- Outgoing personality with a positive attitude.
Essential duties and responsibilities include, but are not limited to, the following:
- Perform routine transactions, including loan payments, deposits, withdrawals, transfers, general ledger entries, MasterCard/VISA cash advances, cashier’s checks, and check cashing.
- Demonstrate efficiency and accuracy with financial transactions for members; receive funds, post transactions, and pay out funds as requested.
- Balance cash drawer daily to ensure accuracy in transactions. Be 100% balanced daily.
- Research, troubleshoot, and resolve members' and internal inquiries regarding policies/procedures and products.
- Greet members with a friendly and helpful attitude.
- Update name, address, or joint account information.
- Confirms intended transactions with members to ensure meeting needs and minimizing errors.
- Responsible for performing closing duties.
- Perform closing procedures such as turning off lights, closing lanes off, etc...
- Keep the teller supervisor informed of any out-of-the-ordinary situation.
- Learn and maintain a thorough working knowledge of Credit Union policies & procedures and stay current with trends within the credit union industry.
- Maintains member’s information confidential.
- Must follow all ACFCU’s policies and procedures. Maintain knowledge of all state and federal regulations that apply to Service Center positions.
- Perform other duties as assigned.