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Acd Jobs in Texas (NOW HIRING)

AMA TechTel

Customer Service Advisor

Amarillo, TX · On-site

Monitor ACD queues and manage talk times to ensure prompt, efficient service to customers. * Follow guidelines set up for proper call handling processes and procedures. * Achieve quality metrics ...

AMA TechTel

Customer Service Advisor

Amarillo, TX · On-site

Monitor ACD queues and manage talk times to ensure prompt, efficient service to customers. Follow guidelines set up for proper call handling processes and procedures. Achieve quality metrics through ...

AMA TechTel

Customer Service Advisor

Amarillo, TX

Monitor ACD queues and manage talk times to ensure prompt, efficient service to customers. * Follow guidelines set up for proper call handling processes and procedures. * Achieve quality metrics ...

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Showing results 41-60

All JobsAcd JobsAcd Jobs in Texas

Acd information

See Texas salary details

$22.4K

$100.4K

$177.2K

How much do acd jobs pay per year?

As of Aug 21, 2026, the average yearly pay for acd in Texas is $100,355.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,588.00 and $130,595.00 per year, depending on experience, location, and employer.

What is an acd?

ACD stands for Assistant Creative Director. An Assistant Creative Director supports the Creative Director in leading creative teams, developing concepts, and overseeing the visual and conceptual aspects of projects such as advertising campaigns, branding, and multimedia content. They help ensure the creative vision is executed effectively, manage workflow, and collaborate with designers, writers, and clients to produce high-quality work. This role often serves as a bridge between the creative team and upper management, helping to translate ideas into actionable plans while maintaining brand consistency.

What are the key skills and qualifications needed to thrive as an academic, and why are they important?

To thrive as an Academic, you generally need advanced subject matter expertise, typically demonstrated by a doctoral degree, along with strong research and teaching abilities. Proficiency with research databases, statistical analysis software, and learning management systems is commonly required. Exceptional written and verbal communication, critical thinking, and collaboration skills help academics excel in teaching, publishing, and engaging with colleagues. These skills are vital for contributing original research, disseminating knowledge, and fostering a productive academic environment.

How does an academic advisor typically collaborate with faculty and other campus resources to support student success?

Academic Advisors work closely with faculty members, career services, and student support offices to ensure students receive comprehensive guidance. This collaboration may include regular meetings to discuss student progress, sharing insights on academic challenges, and coordinating interventions for at-risk students. Advisors often act as liaisons, connecting students to tutoring, counseling, or internship opportunities, helping to create a supportive environment tailored to individual needs. This teamwork is essential for fostering student retention and academic achievement.

What is the difference between Acd vs Customer Service Representative?

AspectAcdCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma or equivalent; often customer service training
Work EnvironmentCall centers, technical support, or customer service departmentsCall centers, retail, or office settings
Industry UsageTelecommunications, tech support, retailRetail, telecommunications, finance, and more
Common Search/ComparisonYesYes

Both Acd and Customer Service Representative roles involve assisting customers, often via phone or online. Acd typically refers to roles focused on managing call center systems and ensuring efficient call routing, while Customer Service Representatives directly handle customer inquiries and issues. Understanding these differences helps job seekers find the right position based on their skills and career goals.

What job categories do people searching Acd jobs in Texas look for?

The top searched job categories for Acd jobs in Texas are:

What cities in Texas are hiring for Acd jobs?

Cities in Texas with the most Acd job openings:

Acd jobs near you
Infographic showing various Acd job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 10% Part Time, 2% Temporary, and 5% Contract. Highlights an 83% Physical, 7% Hybrid, and 10% Remote job distribution, with an average salary of $100,355 per year, or $48.2 per hour.

Technician, Help Desk (226 Days)

Dallas Independent School District

Dallas, TX • On-site

$41K/yr

Full-time

Re-posted 17 days ago

Dallas Independent School District rating

7.4

Company rating: 7.4 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

193rd of 634 rated elementary and secondary schools

Job description

Description
  • Provide excellent customer phone support, using ACD application, resolve technical issues, log and escalate calls as appropriate
  • Troubleshoot and problem solve efficiently by using active listening skills and asking pertinent questions
  • Document each customer interaction through the incident management application
  • Respond to telephone calls, emails ,chat and personnel requests for technical support
  • Assign incidents to appropriate IT departments and technicians
  • Apply knowledge of computer hardware and software troubleshooting to remotely resolve issues as identified by users
  • Support computers, mobile devices, digital A/V equipment and peripherals
  • Support instructional software applications
  • Attend training and meetings as required
  • Follow attendance policy as assigned by supervisor
  • Perform other functions that may be assigned by Infrastructure Department and/or supervisor
  • Follow all rules, regulations, and policies of Dallas ISD

Qualifications
  • Accredited High School Diploma or equivalent (U.S.A. Equivalency); and two years experience in Information Technology support services
  • A+ Certification preferred
  • Knowledge of Microsoft Operating Systems, Microsoft Office Suite and Office 365
  • Knowledge of Mac OS, IOS, Chrome OS, Google Applications for Education
  • Knowledge in troubleshooting and resolving operating system and software issues
  • Knowledge in troubleshooting and resolving technology hardware failures
  • Strong verbal and written communication skills
  • Knowledge of audio-visual devices preferred
  • Knowledge of TCP/IP and basic networking protocols
  • ITIL V3 Certification preferred
  • Must maintain confidentiality
  • Excellent customer service skills

What Dallas Independent School District employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

DALLAS INDEPENDENT SCHOOL DISTRICT logo

About DALLAS INDEPENDENT SCHOOL DISTRICT

Sourced by ZipRecruiter

Dallas Independent School District (Dallas ISD) is a leading player in the education industry situated in Dallas, Texas, USA. It is the second-largest public school district in the state and the 14th-largest district in the U.S., which manages public education in 230 schools, serving a population of around 155,000 students. The institution was established in 1884 and has experienced consistent growth in its history, both in terms of student population and educational impact.

Industry

Education

Company size

10,000+ Employees

Headquarters location

Dallas, TX, US

Year founded

1884

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