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Acd Jobs in Texas (NOW HIRING)

Tixy Services LLC

Contact Center Engineer

Plano, TX · On-site

NICE (CXOne) - IVR scripting, ACD routing, WFM/WFO integration, Studio scripting, API-based integrations * Genesys (Cloud CX / PureConnect / Engage) - Architect/Composer flows, routing strategies ...

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All JobsAcd JobsAcd Jobs in Texas

Acd information

See Texas salary details

$22.4K

$100.4K

$177.2K

How much do acd jobs pay per year?

As of Aug 21, 2026, the average yearly pay for acd in Texas is $100,355.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,588.00 and $130,595.00 per year, depending on experience, location, and employer.

What is an acd?

ACD stands for Assistant Creative Director. An Assistant Creative Director supports the Creative Director in leading creative teams, developing concepts, and overseeing the visual and conceptual aspects of projects such as advertising campaigns, branding, and multimedia content. They help ensure the creative vision is executed effectively, manage workflow, and collaborate with designers, writers, and clients to produce high-quality work. This role often serves as a bridge between the creative team and upper management, helping to translate ideas into actionable plans while maintaining brand consistency.

What are the key skills and qualifications needed to thrive as an academic, and why are they important?

To thrive as an Academic, you generally need advanced subject matter expertise, typically demonstrated by a doctoral degree, along with strong research and teaching abilities. Proficiency with research databases, statistical analysis software, and learning management systems is commonly required. Exceptional written and verbal communication, critical thinking, and collaboration skills help academics excel in teaching, publishing, and engaging with colleagues. These skills are vital for contributing original research, disseminating knowledge, and fostering a productive academic environment.

How does an academic advisor typically collaborate with faculty and other campus resources to support student success?

Academic Advisors work closely with faculty members, career services, and student support offices to ensure students receive comprehensive guidance. This collaboration may include regular meetings to discuss student progress, sharing insights on academic challenges, and coordinating interventions for at-risk students. Advisors often act as liaisons, connecting students to tutoring, counseling, or internship opportunities, helping to create a supportive environment tailored to individual needs. This teamwork is essential for fostering student retention and academic achievement.

What is the difference between Acd vs Customer Service Representative?

AspectAcdCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma or equivalent; often customer service training
Work EnvironmentCall centers, technical support, or customer service departmentsCall centers, retail, or office settings
Industry UsageTelecommunications, tech support, retailRetail, telecommunications, finance, and more
Common Search/ComparisonYesYes

Both Acd and Customer Service Representative roles involve assisting customers, often via phone or online. Acd typically refers to roles focused on managing call center systems and ensuring efficient call routing, while Customer Service Representatives directly handle customer inquiries and issues. Understanding these differences helps job seekers find the right position based on their skills and career goals.

What job categories do people searching Acd jobs in Texas look for?

The top searched job categories for Acd jobs in Texas are:

What cities in Texas are hiring for Acd jobs?

Cities in Texas with the most Acd job openings:

Acd jobs near you
Infographic showing various Acd job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 10% Part Time, 2% Temporary, and 5% Contract. Highlights an 83% Physical, 7% Hybrid, and 10% Remote job distribution, with an average salary of $100,355 per year, or $48.2 per hour.

Sr. Tactics Development (WEP/TAC) (ACD Operator/IR-/DCC)

Bristol Bay Native Corporation

San Antonio, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

STS Systems Support, LLC (SSS) is a government consulting and contracting firm supporting federal agencies and military installations across the U.S. We are seeking a Sr. Tactics Development (WEP/TAC) (ACD Operator/IR-/DCC) to support our mission at Lackland AFB in San Antonio, TX.
What You'll Do:
  • Ensure all Tactics Development contractor employees are qualified instructors, certified for performing the MR functions.
  • Ensure all contractor employees are certified and proficient; working their respective crew position (MR/SMQ) as defined by the current Squadron Director of Operations - Training OI 36-2201.
  • Develop and document new Tactic Improvement Proposals (TIPs), and Tactics, Techniques, and Procedures (TTPs) for DCO operations. (A008)
  • Write, update, and maintain various tactics related courseware, handouts, publications, briefings and guides.
  • Analyze ACD weapons systems to identify operational deficiencies.
  • Assist in planning and executing the Weapons and Tactics Conference and Tactics.
  • Support the integration of new equipment into daily operations and exercises by creating new TTPs for DCO functions.
  • Update Air Force Tactics Techniques and Procedures (AFTTP) 3-1/3 series publications for ACD and DCO-related weapons systems as needed. (CDRL A008)
  • Create and develop Concept of Operations and Concept or Employment for material solutions or identified operational requirements.
  • Identify and recognizing weaknesses in TTPs and equipment. (A001)
  • Document all new TIPs/TTPs on the appropriate weapons and tactics forms. (CDRL A008)
  • Analyze Tactics Improvement Proposals and recommend command-level actions/solutions and coordinating staff actions to achieve stated solutions.
  • Develop, lead, narrate and provide presentations, briefs, and debriefs. (CDRL A003)
  • Support the identification of deficiencies in training, equipment, support or tactics which preclude optimum mission accomplishment.
  • Document deficiencies via approved reporting procedures and tracked by the COR in the AFCERT database. (CDRL A006)
  • Maintain the unit's tactics library.
  • Ensure appropriate tactics related study materials are available for unit personnel.
  • Participate in Operations Review Panels/Boards (ORP/ORB) to aid in root cause analysis.
  • Operate a Range Scheduling Program with a basic understanding of DoD/U.S. Cyber Ranges/requirements supporting Cyber Weapon Systems.
  • Provide meeting minutes within 2 duty days of the ORP/ORB conclusion. (CDRL A008)
  • Provide OJT to other contractor employees, military, and/or civilian personnel, and ensure continuity folders/working aids are updated at least once per quarter in order to ensure efficient transition when personnel rotate.
  • Create and document metrics for reporting and analysis to improve weapon system processes and mission execution. (CDRL A009)
  • Maintain currency on latest TTPs, trends and provide operational reports/assessments for development of tactics, techniques, and procedures. (CDRL A002)
  • Support and/or augment WEP/TAC conference(s) & exercise support TDY with five (5) day notice. Weapons and Tactics personnel will travel to support the WEP/TAC conferences and exercise support actions.

What You Bring:
Requirements:
  • DoDD 8570.01-M/8140.01 I AT Level III CND
  • Active TS/SCI
  • Extensive knowledge in programming (Python, PowerShell).
  • Intermediate knowledge with one or more of the IDS/IPS systems currently in use by the Department of Defense (DoD), Services, and Agencies (i.e., Air Force, Navy, Army, DC3, DISA) or Federal Government
  • Intermediate experience in the following areas: Extensive knowledge of network firewalls, computer and server log analysis, computer network servers (DNS, proxy, e-mail, domain controller, file server, Active Directory) and analysis of their logs
  • Extensive knowledge and experience with network packet capture and analysis software such as WireShark (Ethereal) and Snort
  • Experience with standard DoD network topology and DMZ boundary protection
  • Experience with system analysis software (i.e., EnCase/EnCase Enterprise or FTK), software coding and debugging, and the virtual machine (VM) environment.
  • Extensive knowledge of MITRE ATT&CK framework, and its uses within the cybersecurity community (e.g., Open Source projects)

What We Offer:
STS Systems Support, LLC (SSS) offers a competitive benefits package to include paid holidays, paid time off including sick and vacation leave, medical, dental and vision insurance, flexible spending accounts, short and long term disability, company paid life insurance, 401(k) with a company match and discretionary profit sharing and tuition reimbursement.
SSS is an Equal Opportunity Employer. Employment decisions are made without regard to any protected category. Hiring preference will be given to BBNC shareholders, their spouses and descendants and Alaska Natives in accordance with Public Law 93-638

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