ZipRecruiter

Log In

1

Acd Jobs in Florida (NOW HIRING)

Infosys

NICE CXOne Support Engineer

Jacksonville, FL · On-site

Knowledge of ACD, IVR, Studio scripting, skill-based routing, queue management, omnichannel routing, voice/chat channels, call flows, and contact center operations. Ability to diagnose and resolve ...

New

eTeam, Inc.

Senior MLOps Technical Lead

Sunrise, FL · On-site

... ACD (Automatic Call Distribution), skills-based routing, dialer, omnichannel capabilities, and campaign management, ensuring scalable, secure, and compliant contact center operations. 6. Have ...

New

previous pagenext page

Showing results 21-40

All JobsAcd JobsAcd Jobs in Florida

Acd information

What is an acd?

ACD stands for Assistant Creative Director. An Assistant Creative Director supports the Creative Director in leading creative teams, developing concepts, and overseeing the visual and conceptual aspects of projects such as advertising campaigns, branding, and multimedia content. They help ensure the creative vision is executed effectively, manage workflow, and collaborate with designers, writers, and clients to produce high-quality work. This role often serves as a bridge between the creative team and upper management, helping to translate ideas into actionable plans while maintaining brand consistency.

What are the key skills and qualifications needed to thrive as an academic, and why are they important?

To thrive as an Academic, you generally need advanced subject matter expertise, typically demonstrated by a doctoral degree, along with strong research and teaching abilities. Proficiency with research databases, statistical analysis software, and learning management systems is commonly required. Exceptional written and verbal communication, critical thinking, and collaboration skills help academics excel in teaching, publishing, and engaging with colleagues. These skills are vital for contributing original research, disseminating knowledge, and fostering a productive academic environment.

How does an academic advisor typically collaborate with faculty and other campus resources to support student success?

Academic Advisors work closely with faculty members, career services, and student support offices to ensure students receive comprehensive guidance. This collaboration may include regular meetings to discuss student progress, sharing insights on academic challenges, and coordinating interventions for at-risk students. Advisors often act as liaisons, connecting students to tutoring, counseling, or internship opportunities, helping to create a supportive environment tailored to individual needs. This teamwork is essential for fostering student retention and academic achievement.

What is the difference between Acd vs Customer Service Representative?

AspectAcdCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma or equivalent; often customer service training
Work EnvironmentCall centers, technical support, or customer service departmentsCall centers, retail, or office settings
Industry UsageTelecommunications, tech support, retailRetail, telecommunications, finance, and more
Common Search/ComparisonYesYes

Both Acd and Customer Service Representative roles involve assisting customers, often via phone or online. Acd typically refers to roles focused on managing call center systems and ensuring efficient call routing, while Customer Service Representatives directly handle customer inquiries and issues. Understanding these differences helps job seekers find the right position based on their skills and career goals.

What job categories do people searching Acd jobs in Florida look for?

The top searched job categories for Acd jobs in Florida are:

What cities in Florida are hiring for Acd jobs?

Cities in Florida with the most Acd job openings:

Acd jobs near you
Infographic showing various Acd job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 11% Part Time, 2% Temporary, and 5% Contract. Highlights an 83% Physical, 7% Hybrid, and 10% Remote job distribution.

Information Technology_USA - USA_Engineer

Real Soft, Inc.

Jacksonville, FL • On-site

$49 - $67/hr

Contractor

Re-posted 19 days ago

Job description

**Please strictly adhere to the following resume naming convention:
ALL CAPS, NO SPACES B/T UNDERSCORES
PTN_US_GBAMSREQID_CandidateBeelineID
i.e. PTN_US_9999999_SKIPJOHNSON0413
: -/hr
MSP Owner: Kelly Gosciminski
Location: Charlotte, NC - onsite
Duration: 6 months
skill id: 10817208
CCaaS Google Data Engineer
Revised JD:
4+ years of commercial software development experience.
Cloud, GKE, Cloud Run, Cloud Functions, Pub-Sub, Apigee, Big Query, Terraform, RDBMS, No SQL, Maven, GIT, Jenkins, CI/CD, Big data, Scala, Spark, Hive SQL, GCP, Google cloud storage and Big Query, ETL, Data Modeling
Python, AI/ML, Tensorflow, LLM, GenAI
Develop secure, resilient cloud infrastructure on major cloud services provider using services such as GKE, Cloud Run, Cloud Functions, Pub/Sub, Apigee, and BigQuery, implementing IAM, VPC design, encryption, multi-region high availability, and Infrastructure as Code (Terraform) to support enterprise-grade customer experience platforms.
Implement, and optimize CCaaS solutions, including ACD (Automatic Call Distribution), skills-based routing, dialer, omnichannel capabilities, and campaign management, ensuring scalable, secure, and compliant contact center operations.
Have experience in integrations and migrations leveraging CCaaS APIs and telephony capabilities, including CRM/CTI integrations, webhooks, SIP/WebRTC, security configuration, and transition from legacy contact center platforms to Cloud based solutions.
Design, develop, and maintain data pipelines/models/datasets to support CCaaS data platforms while ensuring data quality, reliability, security, and compliance.
Experience building and integrating AI/ML solutions such as Xgboost, SARIMA, Prophet, prompt engineering and TensorFlow into production systems.
Understanding model lifecycle including evaluations, hyperparameters, tuning, and ongoing monitoring, model governance, bias mitigation, and explainability.
Experience with Agile development, CI/CD, DevOps and Observability.
Hands on experience with Kafka, Relational, and/or NoSQL databases.
Understanding of data structures, algorithms, and design patterns
Looks proactively beyond the obvious for continuous improvement opportunities.
Design and implement scalable CCaaS and IVA solutions leveraging leading Cloud and enterprise conversational AI / customer service solutions including conversational IVR design, NLU/NLP modeling, intent and flow orchestration, webhook integrations, speech-to-text/text-to-speech.
Role Descriptions: 4+ years of commercial software development experience.Design and implement scalable CCaaS and IVA solutions leveraging leading Cloud and enterprise conversational AI / customer service solutions including conversational IVR design| NLU/NLP modeling| intent and flow orchestration| webhook integrations| speech-to-text/text-to-speech.Develop secure| resilient cloud infrastructure on major cloud services provider using services such as GKE| Cloud Run| Cloud Functions| Pub/Sub| Apigee| and BigQuery| implementing IAM| VPC design| encryption| multi-region high availability| and Infrastructure as Code (Terraform) to support enterprise-grade customer experience platforms.Implement| and optimize CCaaS solutions| including ACD (Automatic Call Distribution)| skills-based routing| dialer| omnichannel capabilities| and campaign management| ensuring scalable| secure| and compliant contact center operations.Have experience in integrations and migrations leveraging CCaaS APIs and telephony capabilities| including CRM/CTI integrations| webhooks| SIP/WebRTC| security configuration| and transition from legacy contact center platforms to Cloud based solutions.Design| develop| and maintain data pipelines/models/datasets to support CCaaS data platforms while ensuring data quality| reliability| security| and compliance.Experience building and integrating AI/ML solutions such as Xgboost| SARIMA| Prophet| prompt engineering and TensorFlow into production systems.Understanding model lifecycle including evaluations| hyperparameters| tuning| and ongoing monitoring| model governance| bias mitigation| and explainability.Experience with Agile development| CI/CD| DevOps and Observability.Hands on experience with Kafka| Relational| and/or NoSQL databases.Understanding of data structures| algorithms| and design patternsLooks proactively beyond the obvious for continuous improvement opportunities.
Essential Skills: 4+ years of commercial software development experience.Design and implement scalable CCaaS and IVA solutions leveraging leading Cloud and enterprise conversational AI / customer service solutions including conversational IVR design| NLU/NLP modeling| intent and flow orchestration| webhook integrations| speech-to-text/text-to-speech.Develop secure| resilient cloud infrastructure on major cloud services provider using services such as GKE| Cloud Run| Cloud Functions| Pub/Sub| Apigee| and BigQuery| implementing IAM| VPC design| encryption| multi-region high availability| and Infrastructure as Code (Terraform) to support enterprise-grade customer experience platforms.Implement| and optimize CCaaS solutions| including ACD (Automatic Call Distribution)| skills-based routing| dialer| omnichannel capabilities| and campaign management| ensuring scalable| secure| and compliant contact center operations.Have experience in integrations and migrations leveraging CCaaS APIs and telephony capabilities| including CRM/CTI integrations| webhooks| SIP/WebRTC| security configuration| and transition from legacy contact center platforms to Cloud based solutions.Design| develop| and maintain data pipelines/models/datasets to support CCaaS data platforms while ensuring data quality| reliability| security| and compliance.Experience building and integrating AI/ML solutions such as Xgboost| SARIMA| Prophet| prompt engineering and TensorFlow into production systems.Understanding model lifecycle including evaluations| hyperparameters| tuning| and ongoing monitoring| model governance| bias mitigation| and explainability.Experience with Agile development| CI/CD| DevOps and Observability.Hands on experience with Kafka| Relational| and/or NoSQL databases.Understanding of data structures| algorithms| and design patternsLooks proactively beyond the obvious for continuous improvement opportunities.
Desirable Skills:
Keyword:
Skills: Digital : Google Data Engineering
Experience Required:, Project Code :

Apply