Associate Clinical Director (ACD) - CCM/PCM Title: Associate Clinical Director (ACD) - CCM/PCM Location: Hollywood, FL Schedule: Full time Salary: Negotiable About MedElite Since 2011, MedElite has ...
Associate Clinical Director (ACD) - CCM/PCM Title: Associate Clinical Director (ACD) - CCM/PCM Location: Hollywood, FL Schedule: Full time Salary: Negotiable About MedElite Since 2011, MedElite has ...
Associate Clinical Director (ACD) - CCM/PCM Title: Associate Clinical Director (ACD) - CCM/PCM Location: Hollywood, FL Schedule: Full time Salary: Negotiable About MedElite Since 2011, MedElite has ...
Associate Clinical Director (ACD) - CCM/PCM Title: Associate Clinical Director (ACD) - CCM/PCM Location: Hollywood, FL Schedule: Full time Salary: Negotiable About MedElite Since 2011, MedElite has ...
Associate Clinical Director (ACD) - CCM/PCM Title: Associate Clinical Director (ACD) - CCM/PCM Location: Hollywood, FL Schedule: Full time Salary: Negotiable About MedElite Since 2011, MedElite has ...
Quick apply
Associate Clinical Director (ACD) - CCM/PCM Title: Associate Clinical Director (ACD) - CCM/PCM Location: Hollywood, FL Schedule: Full time Salary: Negotiable About MedElite Since 2011, MedElite has ...
Be Seen First
Assistant Club Director
West Palm Beach, FL · On-site
$58K - $60K/yr
The ACD develops, plans, and oversees the implementation of age-appropriate Club programs and ... Provide direct supervision to Athletic Coordinators, Wellbeing and Life Skills Coordinators ...
Quick apply
Be Seen First
Assistant Club Director
West Palm Beach, FL · On-site
$58K - $60K/yr
The ACD develops, plans, and oversees the implementation of age-appropriate Club programs and ... Provide direct supervision to Athletic Coordinators, Wellbeing and Life Skills Coordinators ...
Takes ACD and direct calls from internal customer support centers around order status and issues. Solves new turn-up issues by conducting various diagnostic tests using conventional and specialized ...
Takes ACD and direct calls from internal customer support centers around order status and issues. Solves new turn-up issues by conducting various diagnostic tests using conventional and specialized ...
The ACD combines strong conceptual and writing skills with creative leadership to deliver impactful ... Partner closely with art directors, designers, strategists, and account teams to deliver ...
The ACD combines strong conceptual and writing skills with creative leadership to deliver impactful ... Partner closely with art directors, designers, strategists, and account teams to deliver ...
Associate Creative Director, Copy
Fort Lauderdale, FL · On-site
$80 - $120/hr
The ACD combines strong conceptual and writing skills with creative leadership to deliver impactful ... Partner closely with art directors, designers, strategists, and account teams to deliver ...
Associate Creative Director, Copy
Fort Lauderdale, FL · On-site
$80 - $120/hr
The ACD combines strong conceptual and writing skills with creative leadership to deliver impactful ... Partner closely with art directors, designers, strategists, and account teams to deliver ...
The ACD combines strong conceptual and writing skills with creative leadership to deliver impactful ... Partner closely with art directors, designers, strategists, and account teams to deliver ...
The ACD combines strong conceptual and writing skills with creative leadership to deliver impactful ... Partner closely with art directors, designers, strategists, and account teams to deliver ...
The ACD combines strong conceptual and writing skills with creative leadership to deliver impactful ... Partner closely with art directors, designers, strategists, and account teams to deliver ...
The ACD combines strong conceptual and writing skills with creative leadership to deliver impactful ... Partner closely with art directors, designers, strategists, and account teams to deliver ...
NICE CXone Telecom Consultant
Orlando, FL · On-site
Some experience leading and directing others. e) Job experience • Five or more years of ... gateways, voice networks, ACD, voicemail, call recording, and ancillary support systems.
NICE CXone Telecom Consultant
Orlando, FL · On-site
Some experience leading and directing others. e) Job experience • Five or more years of ... gateways, voice networks, ACD, voicemail, call recording, and ancillary support systems.
NICE CXone Telecom Consultant
Orlando, FL · On-site
Some experience leading and directing others. e) Job experience • Five or more years of ... gateways, voice networks, ACD, voicemail, call recording, and ancillary support systems.
NICE CXone Telecom Consultant
Orlando, FL · On-site
Some experience leading and directing others. e) Job experience • Five or more years of ... gateways, voice networks, ACD, voicemail, call recording, and ancillary support systems.
Associate Creative Director (Bilingual Spanish and English)
Coral Gables, FL · On-site +1
$100 - $103.44/hr
Lead, direct, and elevate an established team of bilingual writers and editors, setting the ... This is a senior leadership role designed for an established ACD who can guide an existing team of ...
Associate Creative Director (Bilingual Spanish and English)
Coral Gables, FL · On-site +1
$100 - $103.44/hr
Lead, direct, and elevate an established team of bilingual writers and editors, setting the ... This is a senior leadership role designed for an established ACD who can guide an existing team of ...
Advanced, hands-on administrative expertise in Verint WFM software (essential) and ACD telephony ... Direct the agent scheduling process and sign off on final rosters across all regions, ensuring ...
Quick apply
Advanced, hands-on administrative expertise in Verint WFM software (essential) and ACD telephony ... Direct the agent scheduling process and sign off on final rosters across all regions, ensuring ...
Advanced, hands-on administrative expertise in Verint WFM software (essential) and ACD telephony ... Direct the agent scheduling process and sign off on final rosters across all regions, ensuring ...
Advanced, hands-on administrative expertise in Verint WFM software (essential) and ACD telephony ... Direct the agent scheduling process and sign off on final rosters across all regions, ensuring ...
Advanced, hands-on administrative expertise in Verint WFM software (essential) and ACD telephony ... Direct the agent scheduling process and sign off on final rosters across all regions, ensuring ...
Advanced, hands-on administrative expertise in Verint WFM software (essential) and ACD telephony ... Direct the agent scheduling process and sign off on final rosters across all regions, ensuring ...
Advanced, hands-on administrative expertise in Verint WFM software (essential) and ACD telephony ... Direct the agent scheduling process and sign off on final rosters across all regions, ensuring ...
Advanced, hands-on administrative expertise in Verint WFM software (essential) and ACD telephony ... Direct the agent scheduling process and sign off on final rosters across all regions, ensuring ...
Advanced, hands-on administrative expertise in Verint WFM software (essential) and ACD telephony ... Direct the agent scheduling process and sign off on final rosters across all regions, ensuring ...
Advanced, hands-on administrative expertise in Verint WFM software (essential) and ACD telephony ... Direct the agent scheduling process and sign off on final rosters across all regions, ensuring ...
Emergency Services Supervisor
Hollywood, FL · On-site
$43K - $45K/yr
... Director (ACD) and is responsible for the day-to-day operations of the Emergency Services Department to include supervising the department staff and direct services to clients as needed. The ESS will ...
Quick apply
Emergency Services Supervisor
Hollywood, FL · On-site
$43K - $45K/yr
... Director (ACD) and is responsible for the day-to-day operations of the Emergency Services Department to include supervising the department staff and direct services to clients as needed. The ESS will ...
Advanced, hands-on administrative expertise in Verint WFM software (essential) and ACD telephony ... Direct the agent scheduling process and sign off on final rosters across all regions, ensuring ...
Quick apply
Advanced, hands-on administrative expertise in Verint WFM software (essential) and ACD telephony ... Direct the agent scheduling process and sign off on final rosters across all regions, ensuring ...
Monitors real-time ACD work state of agents, schedule and break adherence, and agents exceeding ... Performs other duties and assignments as directed. * Work closely with the operations team to ...
Quick apply
Monitors real-time ACD work state of agents, schedule and break adherence, and agents exceeding ... Performs other duties and assignments as directed. * Work closely with the operations team to ...
Acd Direct information
See Florida salary details
$17.9K - $27.7K
8% of jobs
$27.7K - $37.4K
0% of jobs
$37.4K - $47.2K
0% of jobs
$47.2K - $56.9K
2% of jobs
$56.9K - $66.7K
11% of jobs
$67.9K is the 25th percentile. Wages below this are outliers.
$66.7K - $76.4K
29% of jobs
$76.4K - $86.2K
0% of jobs
$86.2K - $95.9K
0% of jobs
$95.9K - $105.7K
0% of jobs
$111.6K is the 75th percentile. Wages above this are outliers.
$105.7K - $115.4K
41% of jobs
$115.4K - $125.2K
9% of jobs
$17.9K
$89.2K
$125.2K
How much do acd direct jobs pay per year?
What is ACD Direct?
What are the key skills and qualifications needed to thrive as an ACD Direct customer service representative?
What are some common challenges faced by remote customer service representatives at ACD Direct, and how can they be addressed?
What is the difference between Acd Direct vs Customer Service Representative?
| Aspect | Acd Direct | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; training provided | High school diploma or equivalent; training provided |
| Work Environment | Call centers, remote or on-site | Call centers, retail, or office settings |
| Industry Usage | Telecommunications, customer support | Retail, telecom, service industries |
| Common Search Intent | Job roles, responsibilities, hiring process | Customer support, communication skills |
Both Acd Direct and Customer Service Representative roles typically require similar credentials and are found in call center environments. While Acd Direct may focus more on direct customer interactions via specific platforms, Customer Service Representatives often work across various industries. Understanding these differences helps job seekers target the right roles based on their skills and career goals.
What are popular job titles related to Acd Direct jobs in Florida?
For Acd Direct jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Acd Direct jobs in Florida look for?
The top searched job categories for Acd Direct jobs in Florida are:
- Executive Director Business Excellence
- Telecommute Director Of Softball Operations
- Sports Psychology Assistant
- Seasonal Praise Dance
- Executive Director Cash Management
- Flex Simon Premium Outlets
- Executive Mountain Comprehensive Care Center
- Self Employed Business Coaching
- Vice President Costco Wine
- Executive Toastmasters

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 15 days ago
Job description
Title: Associate Clinical Director (ACD) - CCM/PCM
Location: Hollywood, FL
Schedule: Full time
Salary: Negotiable
Since 2011, MedElite has been dedicated to improving the standard of care in skilled nursing and long-term care facilities nationwide. We implement a data-driven, "treat in place" model that enhances resident health outcomes while saving valuable time and resources for our partner organizations. By managing a network of advanced practice providers and specialty clinicians, we deliver high-quality, proactive care directly to the bedside. Our passion for positively impacting the lives of residents, administrators, and healthcare professionals drives our commitment to continuously innovate and redefine senior care across the country.
Job SummaryMedElite is a fast-growing healthcare company with a mission to serve a vulnerable, underserved post-acute care facility population across the country. This role offers the opportunity to get involved in meaningful projects and initiatives across the business, with significant opportunity for career advancement as the company continues its year-over-year growth.
As the Associate Clinical Director (ACD) for CCM/PCM programs, you will support the Senior Director in driving operational excellence, quality assurance, and program performance across Chronic Care Management (CCM) and Principal Care Management (PCM) initiatives. This role blends operational leadership, data analysis, and clinical program oversight, ensuring consistency, compliance, and continuous improvement across teams and facilities. The ideal candidate is highly analytical, detail-oriented, and experienced in care management workflows, reporting, and quality assurance processes.
Key ResponsibilitiesOperational Leadership & Program Oversight
- Support the Senior Director in executing program goals, initiatives, and quality metrics for CCM and PCM
- Oversee daily operations to ensure staff meet documentation, accuracy, and productivity standards
- Provide real-time support to coordinators for workflow and charting challenges
- Ensure consistent implementation of policies, workflows, and compliance standards across all facilities
Training, Auditing & Quality Assurance
- Conduct routine chart audits to ensure adherence to CMS guidelines and internal standards
- Support onboarding and ongoing training for coordinators, reinforcing documentation accuracy and workflow consistency
- Partner with the Quality Assurance team to identify trends, gaps, and systemic issues; implement corrective action plans
- Support and educate offshore teams to ensure accurate data entry and alignment with clinical documentation
Reporting & Process Improvement
- Partner with leadership to conduct deep-dive analyses of reporting outputs, ensuring data accuracy and integrity
- Validate consistency between interactive dashboards and static reports; identify and resolve discrepancies
- Lead initiatives within reporting-focused projects to enhance usability, reliability, and audit readiness
- Track and trend key metrics including accuracy, productivity, and audit completion rates; present actionable insights
Facility & DON Outreach Support
- Prepare and validate facility-facing reports for Director of Nursing (DON) outreach initiatives
- Support coordination of DON meetings and synthesize feedback for leadership review
- Assist in training leadership teams on conducting effective clinical and relationship-driven discussions with facility partners
Collaboration & Communication
- Collaborate cross-functionally with Program Leads, QA, Compliance, and Data Analytics teams to ensure alignment
- Maintain consistent communication with the Senior Director regarding progress, risks, and operational needs
- Participate in leadership meetings and contribute to strategic planning and process improvement initiatives
- Bachelor's degree required; clinical or healthcare-related field preferred
- 4+ years of experience in healthcare operations, care management, quality assurance, or clinical program oversight
- Strong understanding of CCM/PCM workflows, CMS documentation requirements, and compliance standards
- Experience with data analysis, reporting validation, and performance tracking
- Proven ability to identify process gaps and implement scalable improvements
- Excellent communication and cross-functional collaboration skills
- High attention to detail with strong organizational and analytical capabilities
- Experience working with EMRs and reporting tools preferred
- Computer work including keyboard and mouse use for extended periods. Prolonged sitting.
- Health
- Dental
- Vision
- Company-Sponsored Life Insurance
- 401K
- Paid Time Off
- Commuter Benefits
- Complimentary Travel Expenses
Equal Opportunity Employer
MedElite is an equal-opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. MedElite is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.
Ready to Make a Difference?Apply today and help us deliver compassionate, personalized care where it matters most.
About MedElite Group
Sourced by ZipRecruiter
Industry
Business management consulting
Company size
201 - 500 Employees
Headquarters location
New York, NY, US
Year founded
2012