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Accounts Manager Jobs in Worcester, MA (NOW HIRING)

Aaron's

Customer Accounts Manager

Fitchburg, MA · On-site

$18.50 - $19.50/hr

Customer Accounts Manager The salary range for this role is $18.50 to $19.50 per hour/annually.* This position is also eligible for incentive pay based on performance. Aaron's Customer Account ...

Informa

Account Manager, Core Accounts

Newton, MA · On-site

Manage the full 12-month customer lifecycle, taking ownership of each defined milestone * Build and maintain pipeline coverage at a minimum of 3 individual quota target, aiming to grow accounts to ...

Demo Company

Account Manager

Waltham, MA · On-site +1

$72K - $95K/yr

The ideal candidate will be responsible for managing a portfolio of client accounts, ensuring exceptional service delivery and fostering strong client relationships. This role requires an individual ...

Bay State Property Serv

Account Manager

Marlborough, MA · On-site

$60 - $80/hr

Our Account Managers act as true partners to our clients--trusted advisors who understand their needs, drive retention, and foster long-term growth. As an Account Manager , you'll take ownership of ...

Rent-A-Center

Account Manager

Worcester, MA · On-site

$19.05 - $19.55/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Southbridge, MA · On-site

$19.05 - $19.55/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Worcester, MA · On-site

$19.05 - $19.55/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Southbridge, MA · On-site

$19.05 - $19.55/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

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Accounts Manager information

See Worcester, MA salary details

$29.4K

$65.6K

$105.7K

How much do accounts manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for accounts manager in Worcester, MA is $65,610.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,800.00 and $78,300.00 per year, depending on experience, location, and employer.

What is an accounts manager?

Accounts Managers are professionals responsible for managing relationships with a company's clients or customers. They serve as the main point of contact, ensuring client satisfaction, addressing concerns, and identifying opportunities to grow business relationships. Accounts Managers often coordinate between clients and internal teams to deliver services or products that meet client needs. Their role may also include negotiating contracts, managing budgets, and handling account renewals. Overall, Accounts Managers play a key role in maintaining and expanding a company's client base.

What are the key skills and qualifications needed to thrive as an accounts manager?

To thrive as an Accounts Manager, you need strong financial acumen, attention to detail, and a relevant degree in finance, accounting, or business administration. Familiarity with accounting software like QuickBooks or SAP, and sometimes certifications such as CPA, are often required. Excellent interpersonal, negotiation, and organizational skills help manage client relationships and resolve issues effectively. These competencies ensure accurate financial management, client satisfaction, and business growth in a competitive environment.

What are some common challenges accounts managers face when balancing multiple client accounts?

Accounts Managers often juggle competing priorities while ensuring each client receives timely and personalized attention. Managing varying client expectations, resolving issues quickly, and aligning internal resources can be demanding, especially during peak periods. Effective organization, clear communication, and proactive problem-solving are essential for maintaining strong client relationships and meeting account objectives. Collaboration with sales, finance, and support teams also plays a crucial role in delivering consistent, high-quality service.

How much do accounts managers earn?

Accounts managers typically earn a median annual salary ranging from $60,000 to $100,000, depending on experience, industry, and location. Senior or specialized accounts managers with certifications and strong client management skills can earn higher salaries and bonuses. Compensation often includes base pay, performance bonuses, and benefits.

What are the most commonly searched types of Accounts jobs in Worcester, MA?

The most popular types of Accounts jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Accounts Manager jobs?

Cities near Worcester, MA with the most Accounts Manager job openings:

Accounts Manager jobs near you
Infographic showing various Accounts Manager job openings in Worcester, MA as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $65,673 per year, or $31.6 per hour.

Customer Accounts Manager

Aaron's

Fitchburg, MA • On-site

$18.50 - $19.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Key responsibilities

  • Manage the customer accounts department to achieve company standards for collections and lease renewals.

  • Build and maintain customer relationships to support ownership goals and drive sales.

  • Manage the collections process by counseling customers, reviewing and closing lease agreements, and contacting customers who have not renewed merchandise agreements.

Aaron's rating

6.1

Company rating: 6.1 out of 10

Based on 137 frontline employees who took The Breakroom Quiz

41st of 63 rated furniture retailers

Job description

We are Aaron's - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service. We provide our team members with the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job - it is a career with purpose.
Customer Accounts Manager
The salary range for this role is $18.50 to $19.50 per hour/annually.* This position is also eligible for incentive pay based on performance.
Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals. As a Customer Account Manager, you will strategically influence team performance to help our customers achieve their goals of ownership and assume a wide variety of job functions at the direction of the General Manager.
Skills for Success
Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership, multi-tasking, organizational, and negotiation/persuasion skills are essential. Like all Aaron's team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
  • Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments
  • Assist General Manager with operational functions which include account recommendations, payment frequency and payment history to monitor accuracy
  • Second up to the General Manager
  • Build authentic customer relationships to support customers in their ownership goals and drive sales
  • Manage the collections process by counseling customers to gain timely lease/merchandise renewals
  • Review and close lease agreements, which includes confirming customer identification, collecting money and obtain customer signatures on lease agreements
  • Contact customers who have not renewed merchandise agreements
  • Maintain customers contact over the phone and through home visits
  • Update customers information and maintain accuracy
  • Manage entire accounts staff to achieve daily, weekly and monthly accounts department goals
  • Clean and certify merchandise in the cleaning station for all merchandise personally returned
  • Complete and maintain weekly vehicle maintenance sheet and route sheets daily
  • Load, secure and protect product in company vehicle
  • Safely operate company vehicle
  • Assist the Sales Team as needed
  • Any other reasonable duties requested by management

Requirements
  • United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
  • Must meet DOT requirements to obtain certification in required states (United States)
  • Ability to work schedule of hours varying from 8 am to 9 pm
  • Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
  • Two years of college or two years of previous management experience preferred
  • High School diploma or equivalent preferred
  • Excellent interpersonal and communication skills
  • High energy with the ability to effectively perform all functions of the store and multitasking effectively
  • Proper telephone etiquette
  • Uphold the Aaron's Brand and protect company assets
  • Maintain a professional appearance
  • Proficient computer skills

Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
  • Paid time off, including vacation days, sick days, and holidays

  • Medical, dental and vision insurance

  • 401(k) plan with contribution matching

*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Benefits vary based on FT and PT employment status.
About Aaron's
At Aaron's, we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada. Our customers shop at Aaron's for the same reason you should choose us for the next step in your career - our ability to positively influence people's lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today.
Aaron's is an Equal Opportunity Employer.
Aaron's is committed to creating a diverse and inclusive work environment, celebrates our team members' differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class. Candidates who require accommodation during the recruitment process should contact hrsupport@aarons.com.

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