ZipRecruiter

Log In

1

Accounting Help Desk Jobs (NOW HIRING)

HHM CPAs

Help Desk Specialist

Pensacola, FL · On-site

$52K - $55K/yr

Help Desk Specialist I HHM CPAs is seeking a Help Desk Specialist to provide first-level technical ... Experience with CCH Axcess, SafeSend, or other tax and accounting applications * Knowledge of ...

HHM CPAs

Help Desk Specialist

Pensacola, FL · On-site

Help Desk Specialist I HHM CPAs is seeking a Help Desk Specialist to provide first-level technical ... Experience with CCH Axcess, SafeSend, or other tax and accounting applications * Knowledge of ...

HHM CPAs

Help Desk Specialist

Pensacola, FL · On-site

$52K - $55K/yr

Help Desk Specialist IHHM CPAs is seeking a Help Desk Specialist to provide first-level technical ... accounting applicationsKnowledge of PowerShell fundamentalsExperience with Mimecast email ...

Food City

Help Desk Technician

Abingdon, VA · On-site

$19.25 - $26/hr

The Help Desk Technician will answer incoming calls from store associates regarding problems with ... Whether your passion is baking, accounting, or trucking, Food City has a promising career ...

Farmers Bank

Help Desk Technician I

Magnolia, AR · On-site

$19.25 - $26/hr

The Help Desk Technician 1 is responsible for providing day-to-day operational support to end users ... Knowledge of a specialized field (however acquired), such as basic accounting, computer, etc.

ATC Transportation

Be Seen First

Help Desk Analyst

Pleasant Prairie, WI · On-site

$22 - $30/hr

Follow standard help desk procedures * Identify and escalate situations requiring urgent attention ... Human Resources Accounting Compliance Information Technology Purchasing Quality Systems Companies ...

Ensign Services

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE ... accounting, construction, compliance, human resources, information technology, learning and ...

Ensign Services, Inc.

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE ... accounting, construction, compliance, human resources, information technology, learning and ...

Lender Service Provider LLC

IT Help Desk I

Fairfax, VA · On-site

$45K - $65K/yr

... Finance/Accounting, IT, Solutions Development and Business Systems. Lenderworks is currently ... Help desk: 1 year (Preferred) * Customer Service: 1 year (Preferred) * Office 365: 1 year ...

next page

Showing results 1-20

All JobsFinance And Insurance JobsAccounting JobsAccounting Assistant JobsAccounting Help Desk Jobs

Accounting Help Desk information

See salary details

$10

$20

$33

How much do accounting help desk jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for accounting help desk in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What is an accounting help desk?

An Accounting Help Desk is a support service that assists individuals and businesses with accounting-related questions, problems, and software issues. The team typically provides guidance on topics such as bookkeeping, payroll, tax preparation, and financial software troubleshooting. They help users resolve technical issues, understand accounting processes, and ensure compliance with regulations. Many organizations rely on an Accounting Help Desk to improve accuracy, efficiency, and user confidence in their financial operations.

What are the key skills and qualifications needed to thrive as an accounting help desk professional, and why are they important?

To thrive as an Accounting Help Desk professional, you need a solid understanding of accounting principles, problem-solving abilities, and familiarity with financial processes, typically supported by a degree in accounting or finance. Proficiency with accounting software such as QuickBooks, SAP, or Oracle, as well as ticketing and remote support systems, is commonly required. Strong communication, patience, and customer service skills help you effectively assist users and resolve issues. These skills are crucial for accurately addressing user concerns, ensuring efficient financial operations, and maintaining client satisfaction.

What are some typical challenges faced by professionals on an accounting help desk, and how can they be managed effectively?

Professionals on an Accounting Help Desk often encounter challenges such as troubleshooting complex accounting software issues, managing high volumes of requests during peak periods (like month-end or tax season), and translating technical accounting concepts for non-expert users. Effective management involves strong communication skills, continuous learning about software updates, and collaborating with IT and finance teams to resolve issues promptly. Staying organized and developing a knowledge base of common solutions can also help improve efficiency and customer satisfaction.

What cities are hiring for Accounting Help Desk jobs?

Cities with the most Accounting Help Desk job openings:

What states have the most Accounting Help Desk jobs?

States with the most job openings for Accounting Help Desk jobs include:

What are popular job titles related to Accounting Help Desk jobs?

For Accounting Help Desk jobs, the most frequently searched job titles are:

Infographic showing various Accounting Help Desk job openings in the United States as of June 2026, with employment types broken down into 79% Full Time, 19% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,356 per year, or $20.8 per hour.

Help Desk Specialist

Pensacola, FL • On-site

HHM CPAs
See more jobs at HHM CPAsexternal

$52K - $55K/yr

Full-time

Posted 20 days ago

Job description

Help Desk Specialist I
HHM CPAs is seeking a Help Desk Specialist to provide first-level technical support to employees across the firm. This position is responsible for resolving routine hardware, software, and application issues; assisting with onboarding and offboarding activities; and delivering responsive, professional customer service that supports daily business operations.
This role is onsite in Pensacola, FL.
Essential Duties and Responsibilities
  • Provide first-level support for desktops, laptops, printers, and peripherals.
  • Respond to and resolve help desk tickets in a timely manner.
  • Troubleshoot Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.
  • Assist with user account administration in Active Directory and Microsoft Entra ID.
  • Support password resets, multi-factor authentication, and basic security requests.
  • Configure and deploy computers and mobile devices.
  • Assist with onboarding and offboarding processes.
  • Support printers, scanners, and document management systems.
  • Escalate complex issues to senior IT staff or third-party vendors when appropriate.
  • Maintain accurate documentation of incidents and resolutions.
  • Participate in an after-hours on-call support rotation during the firm's busy tax season, January through April 15, to provide technical assistance as needed and help ensure continuity of operations.

Required Qualifications
  • Associate degree in Information Technology, Computer Science, or related field, or equivalent work experience.
  • 1-3 years of experience in a help desk or technical support role.
  • Strong customer service and communication skills.
  • Ability to prioritize tasks, follow procedures, and work independently when needed.

Preferred Qualifications
  • Experience working in a professional services environment.

Technical Skills
Required
  • Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)
  • Windows 10 and Windows 11
  • Active Directory and Microsoft Entra ID
  • Microsoft Intune fundamentals
  • Hardware and software troubleshooting
  • Printer and scanner support
  • Basic networking concepts (TCP/IP, DNS, DHCP, VPN)
  • Multi-factor authentication and account security
  • Remote support tools

Preferred
  • Experience supporting Azure Virtual Desktop
  • Experience with CCH Axcess, SafeSend, or other tax and accounting applications
  • Knowledge of PowerShell fundamentals
  • Experience with Mimecast email security
  • Experience with ticketing systems and IT documentation platforms
  • Familiarity with endpoint protection solutions such as SentinelOne
  • Industry-recognized IT certifications are a plus but are not required

Desired Characteristics
  • Strong customer service mindset.
  • Professional demeanor and excellent communication skills.
  • High attention to detail and organization.
  • Ability to learn new technologies quickly.
  • Team-oriented with a willingness to assist others.
  • Ability to maintain confidentiality and handle sensitive information appropriately.
  • Ability to prioritize and manage multiple tasks effectively.
  • Ability to work independently with minimal supervision when appropriate.
  • Willingness to provide dependable support to employees during peak tax season.

Work Environment and Physical Requirements
  • Ability to lift, move, and set up computer equipment, monitors, printers, and related peripherals as needed.
  • Ability to sit, stand, bend, kneel, or crawl under desks and workstations when troubleshooting or installing equipment.
  • This role is primarily office-based and requires regular on-site support for employees, equipment, and firm technology needs.

Apply