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Account Services Associate Jobs in Michigan (NOW HIRING)

Von Maur

CUSTOMER SERVICE COUNTER

Grand Rapids, MI · On-site

Customer Service Counter Associate As a Customer Service Counter Associate, you keep the store ... Provide customer charge account services, including opening accounts, accepting payments, and ...

Stifel

Client Service Associate - NR

Holland, MI · On-site

$13.50 - $18.75/hr

The Client Services Associate (NR) assists one or more Financial Advisor(s) (FA(s)) with the opening and maintenance of client accounts and records, performs a wide variety of administrative support ...

Von Maur

CUSTOMER SERVICE COUNTER

Livonia, MI · On-site

As a Customer Service Counter Associate , you keep the store connected as a reliable source for ... Provide customer charge account services, including opening accounts, accepting payments, and ...

Von Maur

CUSTOMER SERVICE COUNTER

Kentwood, MI · On-site

As a Customer Service Counter Associate , you keep the store connected as a reliable source for ... Provide customer charge account services, including opening accounts, accepting payments, and ...

Von Maur

CUSTOMER SERVICE COUNTER

Kentwood, MI · On-site

As a Customer Service Counter Associate , you keep the store connected as a reliable source for ... Provide customer charge account services, including opening accounts, accepting payments, and ...

Von Maur

CUSTOMER SERVICE COUNTER

Ann Arbor, MI · On-site

As a Customer Service Counter Associate , you keep the store connected as a reliable source for ... Provide customer charge account services, including opening accounts, accepting payments, and ...

Stifel

Client Service Associate - NR

Holland, MI · On-site

$13.50 - $18.75/hr

What You'll Be Doing The Client Services Associate (NR) assists one or more Financial Advisor(s) (FA(s)) with the opening and maintenance of client accounts and records, performs a wide variety of ...

Sarkella & Associates

Account Associate

South Lyon, MI · On-site

$44K - $60K/yr

As a Account Associate with Sarkella & Associates, you will play a key role in driving the growth ... Experience in sales or customer service preferred. * Goal-oriented and motivated by achieving ...

Stifel

Client Service Associate - NR

Holland, MI

$13.50 - $18.75/hr

What You'll Be Doing The Client Services Associate (NR) assists one or more Financial Advisor(s) (FA(s)) with the opening and maintenance of client accounts and records, performs a wide variety of ...

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Account Services Associate information

What does an Account Services Associate do?

An Account Services Associate typically supports client accounts within a company, assisting with tasks such as managing client inquiries, processing account requests, maintaining accurate records, and coordinating with internal teams to ensure client satisfaction. They play a key role in resolving issues, updating account information, and facilitating communication between clients and the business. This position often requires strong organizational, communication, and problem-solving skills to meet client needs efficiently.

What are the key skills and qualifications needed to thrive as an Account Services Associate?

To thrive as an Account Services Associate, you need strong customer service skills, attention to detail, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Excellent interpersonal skills, problem-solving abilities, and the capacity to manage multiple tasks efficiently help professionals stand out in this role. These skills ensure effective client support, accurate account management, and contribute to overall customer satisfaction and retention.

How does an Account Services Associate typically collaborate with other departments to support client needs?

As an Account Services Associate, you'll frequently work with teams such as sales, marketing, and customer support to ensure client requests are addressed efficiently. You may coordinate with the sales team to clarify client requirements, relay feedback to product or service teams, and work with billing or finance for account-related inquiries. Effective communication and organization are key, as you'll often act as a liaison to help resolve issues and ensure a seamless client experience. This collaborative environment helps you build a broad understanding of company operations while contributing directly to client satisfaction.

What is an account services associate?

An account services associate is a professional responsible for managing client accounts, providing support, resolving issues, and ensuring customer satisfaction. They often use customer relationship management (CRM) tools and require strong communication and organizational skills to handle client needs effectively.

What are the most commonly searched types of Account Services jobs in Michigan?

The most popular types of Account Services jobs in Michigan are:

What cities in Michigan are hiring for Account Services Associate jobs?

Cities in Michigan with the most Account Services Associate job openings:

Account Services Associate jobs near you
Infographic showing various Account Services Associate job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 16% Part Time, 2% Temporary, and 5% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

CUSTOMER SERVICE COUNTER

Von Maur

Grand Rapids, MI • On-site

Other

Retirement

This job post has expired 1 day ago. Applications are no longer accepted.

Von Maur rating

6.2

Company rating: 6.2 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

9th of 21 rated department stores

Job description

Customer Service Counter Associate

As a Customer Service Counter Associate, you keep the store connected as a reliable source for information and support. In this fast-paced department, you'll have the opportunity to impact several areas of our store services.

What You'll Do:

  • Own the customer experience – greet people sincerely, be friendly and thank every customer
  • Answer a multi-line telephone – assist customers or direct them to the appropriate area
  • Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions
  • Prepare, box, and wrap customer purchases and online orders for shipment
  • Calculate service counter and store cash work - prepare bank deposits
  • Maintain a clean and organized department
  • Be available to work on-site for day, evening, and weekend shifts

What You Can Expect:

We're committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family.

  • Competitive wages
  • Generous merchandise discount
  • Comprehensive benefits
  • 401(k) retirement plan
  • No extended holiday hours
  • Promote from within philosophy - creates endless career opportunities!

About Us:

Von Maur's reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We're committed to being a great place to work, where you can take pride in your work and grow professionally.

What Von Maur employees say

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