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Account Service Associate Jobs (NOW HIRING)

Five Star Bank

Sales & Service Associate

Rochester, NY · On-site

$17 - $23/hr

As a Sales & Service Associate, you'll do more than handle transactions -- you'll be a trusted ... Process deposits, withdrawals, payments, and account service requests with professionalism and ...

Five Star Bank

Sales & Service Associate

Hornell, NY · On-site

$17 - $21/hr

As a Sales & Service Associate, you'll do more than handle transactions -- you'll be a trusted ... Process deposits, withdrawals, payments, and account service requests with professionalism and ...

TriOptus LLC

Account Services Associate II

Boston, MA · On-site

Performs tasks to ensure compliance with work group and client-specific procedures to further guarantee adherence to service level agreements. * Performs customer and account maintenance per reports ...

Five Star Bank

Sales & Service Associate

Buffalo, NY · On-site

$17 - $23/hr

As a Sales & Service Associate, you'll do more than handle transactions -- you'll be a trusted ... Process deposits, withdrawals, payments, and account service requests with professionalism and ...

Five Star Bank

Sales & Service Associate

Geneva, NY · On-site

$17 - $21/hr

As a Sales & Service Associate, you'll do more than handle transactions -- you'll be a trusted ... Process deposits, withdrawals, payments, and account service requests with professionalism and ...

TriOptus LLC

Account Services Associate II

Boston, MA · On-site

Performs tasks to ensure compliance with work group and client-specific procedures to further guarantee adherence to service level agreements. * Performs customer and account maintenance per reports ...

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How much do account service associate jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for account service associate in the United States is $22.07, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $25.00 per hour, depending on experience, location, and employer.

What is the work of account associate?

An account service associate is responsible for managing client accounts, addressing customer inquiries, resolving issues, and maintaining positive relationships. They often use customer relationship management (CRM) tools and require strong communication skills to ensure client satisfaction and retention.

What is the job description of a service associate?

An Account Service Associate is responsible for managing client accounts, addressing customer inquiries, processing transactions, and ensuring customer satisfaction. They often use customer relationship management (CRM) tools and require strong communication and organizational skills. The role typically involves working in a team environment and may require familiarity with industry-specific regulations or certifications.

What is an account service associate?

An account service associate is a professional who manages client accounts, provides support, and ensures customer satisfaction. They often handle inquiries, process transactions, and use customer relationship management (CRM) tools to maintain account information.

What job makes $10,000 a month without a degree?

An Account Service Associate typically does not earn $10,000 a month without significant experience or advanced skills. High-paying roles that can reach this level without a degree often include sales, real estate, or entrepreneurship, but they usually require strong communication skills, industry knowledge, and a proven track record. Most jobs with such high earnings are performance-based and may involve commissions or bonuses.
What cities are hiring for Account Service Associate jobs? Cities with the most Account Service Associate job openings:
What are the most commonly searched types of Account Service jobs? The most popular types of Account Service jobs are:
What states have the most Account Service Associate jobs? States with the most job openings for Account Service Associate jobs include:
Account Service Associate jobs near you
Sales & Service Associate

Sales & Service Associate

Five Star Bank

Rochester, NY • On-site

$17 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Five Star Bank (New York) rating

6.5

Company rating: 6.5 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

120th of 142 rated banks

Job description


Join the Five Star Bank Team as a Sales & Service Associate

At Five Star Bank, we believe in more than just banking — we believe in building lasting relationships and making a positive impact in the communities we serve. As a Sales & Service Associate, you’ll do more than handle transactions — you’ll be a trusted advisor, helping customers achieve their financial goals through personalized service and smart solutions.

What You’ll Do

  • Support Daily Banking Needs: Process deposits, withdrawals, payments, and account service requests with professionalism and accuracy.
  • Deliver Personalized Financial Guidance: Engage in meaningful conversations to understand customers’ financial goals and recommend appropriate solutions.
  • Open New Accounts: Assist customers with opening personal and small business accounts, and support lending applications in line with bank standards.
  • Promote Digital Tools: Educate customers on self-service and digital banking channels including online banking, mobile apps, and Interactive Teller Machines (ITMs).
  • Represent Five Star: Participate in local events and branch outreach to strengthen our connection to the community.
  • Refer with Purpose: Identify complex needs and connect clients to Relationship Bankers or other business partners.
  • Ensure Compliance: Follow regulatory requirements, bank policies, and operational procedures — including assigned compliance training.
  • Maintain Operational Excellence: Support secure cash handling, audit readiness, and general branch functions to ensure smooth daily operations.


What We’re Looking For

  • High School Diploma or GED required.
  • At least 2 years of experience in a customer-facing role, preferably in banking, retail, hospitality, or sales.
  • Confidence balancing service and sales responsibilities with a customer-first approach.
  • Excellent communication skills with a consultative mindset.
  • Comfort using digital tools and helping others navigate technology.
  • A team player who is detail-oriented, self-motivated, and adaptable.


Licensing

  • Registration with the Nationwide Mortgage Licensing System (NMLS) is required in accordance with SAFE Act regulations.
  • Familiarity with banking or teller systems is a plus; training and support are provided.


Physical Requirements

  • Ability to stand for prolonged periods.
  • Ability to lift between 1–10 lbs regularly, occasionally up to 30 lbs.
  • Extensive computer and phone use.
  • Ability to travel between office locations as needed.
  • Repetitive motions may be required.


Schedule

  • Branch schedules vary to meet customer needs, including a rotating Saturday shift from 9:00 AM to 12:00 PM. Evening hours may also be required based on branch needs.
  • May involve occasional travel to nearby branch locations based on staffing needs.


Why Five Star Bank


  • Community Commitment: Make a difference through programs like Work of Heart week, where associates volunteer with local organizations.
  • Career Growth: Clear advancement opportunities into roles such as Relationship Banker.
  • Stability: Being in business for over 200 years.
  • Comprehensive Benefits:
    • 17 Days of PTO and 11 Company-Paid Holidays
    • Medical, Dental, and Vision Insurance
    • Health Savings and Flexible Spending Accounts
    • Retirement Savings Accounts including Pension and 401(k) Plans
    • Company-Paid Life Insurance and Disability Coverage
    • Voluntary Benefits (Life, Critical Illness, Accident, Hospital Indemnity, Legal Insurance)
    • Tuition Reimbursement and Employee Referral Program
    • Wellness Reimbursement and Star Volunteer Program
    • Employee Banking Perks

Ready to make a difference? Apply today and join a team that values service, community, and growth.


The expected rate of pay for this position is shown above. Compensation offers are based on a wide range of factors including relevant skills, training, experience, education and, where applicable, licenses or certifications obtained. Market and organizational factors are also considered. In addition to your base rate of pay and a competitive benefits package, successful candidates may be eligible to receive cash or equity-based incentives based on the role and performance.



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