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Account Operations Manager Jobs in Edmonton, AB (NOW HIRING)

Regional Operations Specialist

Edmonton, AB

CA$70K - CA$75K/yr

  • Medical

  • Dental

  • PTO

Regional Operations Manager, Prairies Location: Edmonton, AB Annual Salary: $70,000 to $75,000 ... A great Extended Health & Dental Benefit, Group RRSP Matching and Flexible Spending Account * Paid ...

Regional Operations Specialist

Edmonton, AB · On-site

CA$70K - CA$75K/yr

  • Medical

  • Dental

  • PTO

Regional Operations Manager, Prairies Location: Edmonton, AB Annual Salary: $70,000 to $75,000 ... A great Extended Health & Dental Benefit, Group RRSP Matching and Flexible Spending Account * Paid ...

Account Manager

Edmonton, AB · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Partner with internal teams, including Operations, Shared Organizational Services, Sales Design ... Manage account renewals, contract amendments, and service changes while ensuring compliance with ...

Account Manager

Edmonton, AB

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Partner with internal teams, including Operations, Shared Organizational Services, Sales Design ... Manage account renewals, contract amendments, and service changes while ensuring compliance with ...

Account Manager

Edmonton, AB · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... operations ● Value Creation: Execute our Account Management Excellence Program including Service ... Plans, Value Generation Plans, and Business Reviews to demonstrate measurable customer value ● ...

Reporting to the Sales Manager, the Account Manager has overall responsibility for all accounts ... Co-ordinate with Customer Service and Operations to maintain customer service levels and ensure ...

Reporting to the Sales Manager, the Account Manager has overall responsibility for all accounts ... Co-ordinate with Customer Service and Operations to maintain customer service levels and ensure ...

Account Manager

Edmonton, AB · On-site

  • Medical

  • Dental

  • Life

  • Retirement

... Operations, Quality Control, Finance, and Customer Care and Logistics Centre. The Sales ... managing accounts and relationships, interacting with decision makers while achieving sales ...

The Corporate Account Manager - Mining is focused growing the Brandt Group of Companies business ... Prepare technical and commercial presentations and proposals and present to Customers Operations ...

... these operations through related supply chain management and logistics services. Graybar Canada ... We are currently seeking an Account Manager (Comm Data) to join our Edmonton, AB branch. Graybar ...

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Account Operations Manager information

What does an account operations manager do?

An Account Operations Manager oversees the daily operations related to client accounts within a company. Their role involves coordinating between sales, customer service, and operations teams to ensure client needs are met efficiently. They are responsible for streamlining processes, resolving client issues, and optimizing account performance. Additionally, Account Operations Managers analyze data to improve workflows and maintain strong client relationships, ensuring overall satisfaction and retention.

What are the key skills and qualifications needed to thrive as an account operations manager?

To thrive as an Account Operations Manager, you need strong analytical skills, expertise in account management, and a background in business administration or a related field. Familiarity with CRM platforms, data analysis tools, and project management software is typically required, alongside certifications like PMP or Six Sigma being advantageous. Excellent communication, problem-solving abilities, and leadership skills help drive team performance and client satisfaction. These capabilities ensure efficient account operations, smooth client experiences, and achievement of business objectives.

What are some common challenges faced by account operations managers, and how can they be addressed?

Account Operations Managers often encounter challenges such as balancing multiple client accounts, streamlining internal processes, and ensuring clear communication between cross-functional teams. To address these challenges, it's important to implement efficient workflow systems, set realistic timelines, and foster open collaboration with sales, finance, and customer service departments. Regularly reviewing account performance and being proactive about problem-solving can also help maintain strong client relationships and operational excellence.

Is an account operations manager a high paying job?

An account operations manager typically earns a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting responsibilities such as overseeing account processes and team coordination.

What job categories do people searching Account Operations Manager jobs in Edmonton, AB look for?

The top searched job categories for Account Operations Manager jobs in Edmonton, AB are:

What cities near Edmonton, AB are hiring for Account Operations Manager jobs?

Cities near Edmonton, AB with the most Account Operations Manager job openings:

Infographic showing various Account Operations Manager job openings in Edmonton, AB as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Project Operations Manager

Nuna Group of Companies

Edmonton, AB • On-site

Full-time

Medical, Retirement

Re-posted 10 days ago


Job description

Position Scope

The Nuna Group of Companies is now accepting resumes for an  Project Operations Manager (internally known as an Operations Manager) with large earthworks construction projects experience. Nuna is the largest Inuit-owned heavy civil construction, earthworks and mine construction contractor in Canada. 

The Project Operations Manager, is accountable for directing the overall activities of multiple projects and company operational activities, as well as managing our Project Managers. Utilizing your leadership skills and experience in order to direct the work of others and make quick decisions. You must be well-organized and favor safety above everything else

Some of what we offer:

  • Diverse and rewarding project experiences across Canada. 
  • Collaborative team that works to foster a culture of safety and focus on continuous improvement. 
  • Competitive total compensation package including company matching RRSPs.
  • Immediate company paid health and wellness benefits including flex spending account. 
Responsibilities

Safety, Environment and Training

  • Ensure that adequate safety and environmental standards, procedures and methods of work are being maintained consistently across all projects.
  • Participate in the development and subsequent updates of project specific risk matrix (safety and environmental)
  • Partners with Safety Manager and Training teams to develop and be accountable for adherence to Nuna specific operational training standards.
  • Mentor, train, coach, and hold project-based teams accountable to deliver and improve operational performance.
  • Ensure that Nuna and its workforce remain compliant with all Project, Provincial, Territorial, and Federal rules and regulations.
  • Responsible for engaging with Indigenous partners in support of Indigenous engagement and community development on projects.

Estimating, Budgeting and Execution Planning

  • Partners with Estimating teams on new project opportunities (bids) to ensure that the development of crews and fleet productivities of planned tasks and constructability thereof are aligned.
  • Review all new projects with the project team to explore and implement executional strategies that will improve on the planned targets/budgets, ensuring they are aware of and have the means to track against the baseline production KPI's for each task.
  • Ensures the necessary resources are in place to execute contracts on schedule.
  • Interface with clients frequently and effectively, managing the relationship and driving business development.

Operational Improvement

  • Responsible for the development and implementation of field level operational improvement strategies across all Nuna projects to positively impact efficiency and productivity.
  • Partners with Project Managers and Superintendents to drive continuous improvement and operational excellence as it relates to means and methods, construction ingenuity, scope management, and cost reduction for both Nuna and our clients.
  • Regular site visits to project-based procedure/practices are aligned with Nuna expectations.

Contract Management

  • Partners with Corporate Construction Manager and Project Managers in the development and understanding of projects budgets, forecasting, change management capture.
  • Support change management practices and provide intelligence for change orders preparation that may include also claims management.
  • Accountable for the development and utilization of DWOR across all projects.
  • Collaborates with Client, Project Managers and Superintendents in mitigation and analysis of change management impact.
  • In all cases, a collaborative approach must be taken with the with the Project Managers and Superintendents to execute the duties as listed above. While there may be instances that require deviation from the Nuna established processes and standard operating procedures, ultimate authority rests with the Project Operations Manager.  Deviations will be evaluated on a case-by-case basis.
  • Other related duties as required / directed.

Fleet Management

  • Partners with Fleet Management, site Project Manager's and Superintendents on the selection of equipment fleet required to execute the project work.
  • Partners with Fleet Management to reduce SMU equipment variance and equipment damage through propagation of fleet set up and best practice operational procedures across all projects.
Qualifications
  • Highly effective at translating business priorities into operating realities with a proven ability to work at all levels (with customers and internally) to execute operating plans without compromising safety and quality, while adhering to budget and schedule requirements.
  • Ability to understand and change an organization's culture.
  • Ability to create a safe, collaborative, and respectful working environment and culture.
  • Excellent communication skills and ability to work effectively in a team.
  • Results-driven and strong ability to put structures in place.
  • Strong aptitude for schedule creation, adherence and project planning at resource and activities levels. P6 knowledge helpful.
  • Advanced computer skills with excellent knowledge of Microsoft office applications (Word, Excel) and exposure to JD Edwards and other reporting tools including Power BI and CUBE Safety system.
  • Acts with honesty and professionalism at the highest ethical standards.
  • Demonstrates a superior knowledge of company processes and applicable legislation.
  • Demonstrates organizational capabilities, superior attention to detail and good written and verbal communication skills.
  • Strong leadership skills.
  • Demonstrates the ability to self-manage, handle multiple tasks, and take initiative.
  • Anticipates issues and implements solutions before problems occur and promotes continuous improvement.
  • Minimum ten (10) years' relevant experience working in a similar role.
  • Experience in Industrial construction and/or mining industry is strongly preferred.
  • Related 4-year Degree in Engineering or Business Management from a recognized institute is required.
  • Other related certification or equivalent work experience may also be accepted.
Summary

How to Apply:

Interested applicants are asked to apply online at www.nunagroup.com or by email hr@nunagroup.com

Nuna is committed to the principle of employment equity. We welcome diversity and encourage all who are qualified to express their interest.   

We thank all who apply but only those selected for interviews will be contacted.

Employment Type: OTHER