Key Account Management * Act as primary point of contact on all Key Accounts engaging various ... Design and implement policy, procedures, systems and KPIs to streamline operations and revenue ...
Quick apply
Key Account Management * Act as primary point of contact on all Key Accounts engaging various ... Design and implement policy, procedures, systems and KPIs to streamline operations and revenue ...
Key Account Management * Act as primary point of contact on all Key Accounts engaging various ... Design and implement policy, procedures, systems and KPIs to streamline operations and revenue ...
Quick apply
Key Account Management * Act as primary point of contact on all Key Accounts engaging various ... Design and implement policy, procedures, systems and KPIs to streamline operations and revenue ...
Manager In Training
Pinellas Park, FL · On-site
Customer Accounts * Customer Service * In-Home Delivery * Understanding of the company Operations ... Managing and securing company assets via the Store Audit process * Marketing * Store Vehicle ...
Manager In Training
Pinellas Park, FL · On-site
Customer Accounts * Customer Service * In-Home Delivery * Understanding of the company Operations ... Managing and securing company assets via the Store Audit process * Marketing * Store Vehicle ...
Meet regularly with major accounts to ensure exceptional service delivery and client satisfaction ... Compliance & Operations * Ensure all sales activities comply with local, provincial, and federal ...
Meet regularly with major accounts to ensure exceptional service delivery and client satisfaction ... Compliance & Operations * Ensure all sales activities comply with local, provincial, and federal ...
Commercial Account Executive
Winnipeg, MB · On-site +1
Build and maintain a knowledge base of coverage lines as well as risk management solutions and ... Operations. * Conduct property risk assessments, including reviewing construction type, age ...
Commercial Account Executive
Winnipeg, MB · On-site +1
Build and maintain a knowledge base of coverage lines as well as risk management solutions and ... Operations. * Conduct property risk assessments, including reviewing construction type, age ...
ABOUT THE ROLE The Accounts Payable Administrator manages the day-to-day purchasing administration and vendor relationships for our Manitoba Ready-Mix, Shop, and Plant operations. This role focuses ...
ABOUT THE ROLE The Accounts Payable Administrator manages the day-to-day purchasing administration and vendor relationships for our Manitoba Ready-Mix, Shop, and Plant operations. This role focuses ...
Processes accounts payable transactions * Assists with the preparation of obituaries * Assists Location Management, Sales, Family Service Counselors and payroll as needed * Acts as backup to ...
Processes accounts payable transactions * Assists with the preparation of obituaries * Assists Location Management, Sales, Family Service Counselors and payroll as needed * Acts as backup to ...
Account Executive Business Development
Winnipeg, MB · Remote
$90K - $145K/yr
... delivery operations efficiently. With a collaborative, growth-focused culture, this is your ... Manage the entire process, from prospecting to closing deals and maintaining key relationships.
Quick apply
Account Executive Business Development
Winnipeg, MB · Remote
$90K - $145K/yr
... delivery operations efficiently. With a collaborative, growth-focused culture, this is your ... Manage the entire process, from prospecting to closing deals and maintaining key relationships.
Account Executive Business Development
Winnipeg, MB · Remote
$90K - $145K/yr
... delivery operations efficiently. With a collaborative, growth-focused culture, this is your ... Manage the entire process, from prospecting to closing deals and maintaining key relationships.
Quick apply
Account Executive Business Development
Winnipeg, MB · Remote
$90K - $145K/yr
... delivery operations efficiently. With a collaborative, growth-focused culture, this is your ... Manage the entire process, from prospecting to closing deals and maintaining key relationships.
Credit Manager
Pinellas Park, FL · On-site
... operations. The Credit Manager is accountable for meeting company objectives; maintain company ... Manage customer accounts * Managing inventory and cash assets * Prepare daily work schedules ...
Credit Manager
Pinellas Park, FL · On-site
... operations. The Credit Manager is accountable for meeting company objectives; maintain company ... Manage customer accounts * Managing inventory and cash assets * Prepare daily work schedules ...
This position reports directly to the Operations Manager. Job Summary: The Body Repair Technician ... Spending Account option * Most manufacturer certifications in Manitoba * ICAR GOLD class ...
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This position reports directly to the Operations Manager. Job Summary: The Body Repair Technician ... Spending Account option * Most manufacturer certifications in Manitoba * ICAR GOLD class ...
Accounts Payable Analyst
Winnipeg, MB · On-site
Employee Expense Management: Audit employee expense reports submitted through Concur for correct ... We build a culture of operational and psychological safety through engagement, learning and ...
New
Accounts Payable Analyst
Winnipeg, MB · On-site
Employee Expense Management: Audit employee expense reports submitted through Concur for correct ... We build a culture of operational and psychological safety through engagement, learning and ...
New
Associate Manager, Operational Accounting Team
CA$71K - CA$119K/yr
This role is accountable for overseeing day-to-day operations, ensuring strong financial controls ... account reconciliations, journal entries, and related investigations * Work on and support the ...
Associate Manager, Operational Accounting Team
CA$71K - CA$119K/yr
This role is accountable for overseeing day-to-day operations, ensuring strong financial controls ... account reconciliations, journal entries, and related investigations * Work on and support the ...
Resident Manager
Winnipeg, MB · On-site
The Resident Manager oversees the daily operation and administration of designated properties and ... Collection of rents including current tenant delinquent accounts * Completion of in-coming and out ...
Resident Manager
Winnipeg, MB · On-site
The Resident Manager oversees the daily operation and administration of designated properties and ... Collection of rents including current tenant delinquent accounts * Completion of in-coming and out ...
Service Manager - The Auto Show Winnipeg
Winnipeg, MB · On-site
CA$70K - CA$100K/yr
In this leadership role, you'll be the driving force behind daily operations-managing technicians ... accounts Ensure compliance with 401 and OEM policies and procedures such as to maintain accurate ...
Service Manager - The Auto Show Winnipeg
Winnipeg, MB · On-site
CA$70K - CA$100K/yr
In this leadership role, you'll be the driving force behind daily operations-managing technicians ... accounts Ensure compliance with 401 and OEM policies and procedures such as to maintain accurate ...
Regional Sales Manager
Winnipeg, MB · On-site
Build and maintain strong partnerships with contractors, commercial accounts, and supplier partners ... Partner with branch leadership to ensure alignment between sales strategy and operational execution
Quick apply
Regional Sales Manager
Winnipeg, MB · On-site
Build and maintain strong partnerships with contractors, commercial accounts, and supplier partners ... Partner with branch leadership to ensure alignment between sales strategy and operational execution
Build and maintain strong partnerships with contractors, commercial accounts, and supplier partners ... Partner with branch leadership to ensure alignment between sales strategy and operational execution
Quick apply
Build and maintain strong partnerships with contractors, commercial accounts, and supplier partners ... Partner with branch leadership to ensure alignment between sales strategy and operational execution
Directs Store Delivery Associate
Brandon, MB · On-site
CA$16.95/hr
Team Collaboration and Issue Resolution Works closely with the Operations Manager and Office ... Please login to your Workday account and use the Find Jobs report to apply for this job. * Find ...
Directs Store Delivery Associate
Brandon, MB · On-site
CA$16.95/hr
Team Collaboration and Issue Resolution Works closely with the Operations Manager and Office ... Please login to your Workday account and use the Find Jobs report to apply for this job. * Find ...
... operations management to employee development and more. You will get to know our customers by ... Phase 3 (15-18 months): Account Management and Proactive Sales - With a focus on business ...
Quick apply
... operations management to employee development and more. You will get to know our customers by ... Phase 3 (15-18 months): Account Management and Proactive Sales - With a focus on business ...
Directs Store Delivery Associate
Brandon, MB · On-site
CA$16.95/hr
Team Collaboration and Issue Resolution Works closely with the Operations Manager and Office ... Please login to your Workday account and use the Find Jobs report to apply for this job. * Find ...
Directs Store Delivery Associate
Brandon, MB · On-site
CA$16.95/hr
Team Collaboration and Issue Resolution Works closely with the Operations Manager and Office ... Please login to your Workday account and use the Find Jobs report to apply for this job. * Find ...
Account Operations Manager information
What does an account operations manager do?
An Account Operations Manager oversees the daily operations related to client accounts within a company. Their role involves coordinating between sales, customer service, and operations teams to ensure client needs are met efficiently. They are responsible for streamlining processes, resolving client issues, and optimizing account performance. Additionally, Account Operations Managers analyze data to improve workflows and maintain strong client relationships, ensuring overall satisfaction and retention.
What are the key skills and qualifications needed to thrive as an account operations manager?
To thrive as an Account Operations Manager, you need strong analytical skills, expertise in account management, and a background in business administration or a related field. Familiarity with CRM platforms, data analysis tools, and project management software is typically required, alongside certifications like PMP or Six Sigma being advantageous. Excellent communication, problem-solving abilities, and leadership skills help drive team performance and client satisfaction. These capabilities ensure efficient account operations, smooth client experiences, and achievement of business objectives.
What are some common challenges faced by account operations managers, and how can they be addressed?
Account Operations Managers often encounter challenges such as balancing multiple client accounts, streamlining internal processes, and ensuring clear communication between cross-functional teams. To address these challenges, it's important to implement efficient workflow systems, set realistic timelines, and foster open collaboration with sales, finance, and customer service departments. Regularly reviewing account performance and being proactive about problem-solving can also help maintain strong client relationships and operational excellence.
Is an account operations manager a high paying job?
An account operations manager typically earns a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting responsibilities such as overseeing account processes and team coordination.
What job categories do people searching Account Operations Manager jobs in Manitoba look for?
The top searched job categories for Account Operations Manager jobs in Manitoba are:
What cities in Manitoba are hiring for Account Operations Manager jobs?
Cities in Manitoba with the most Account Operations Manager job openings:
Job description
Our client is a pioneer in the CRM space, is seeking a Manager, Renewals who will be responsible for the retention and growth of their customer base. A blend of both Customer Success and Account Management, this role requires a balanced approach of proactive business development and creative problem solving to meet/exceed revenue targets.
Primary Duty / Objective:
Meet and exceed renewal revenue targets for all accounts in North America and Australia by:
- Ensuring ongoing renewal attainment
- Reducing churn and downgrades
- Identifying and closing expansion opportunities
Supporting Tasks and Activities:
- Key Account Management
- Act as primary point of contact on all Key Accounts engaging various internal teams to ensure time resolution of requests and project delivery
- Provide training and guidance for clients to drive value received from their CRM solution.
- Proactively contact clients based on cadence determined by customer life-cycle.
- Conduct Account Review meetings and leverage solution-based selling to identify and close new revenue opportunities.
- Craft and present Executive Business Reviews to clients communicating value delivery and identify areas to increase adoption.
- Own the renewals process including the negotiation of win/win renewal agreements for small and medium sized companies.
- Leverage qualitative and quantitative data for prospecting revenue opportunities and identifying churn risks within their territory.
- Maintain thorough understanding of renewal and expansion pipeline and provide 90-day revolving forecast.
- Renewal Portfolio Performance
- Act as subject knowledge expert for internal and external questions pertaining to:
- Current and historical agreement term and conditions
- Current and historical products and rate plans
- Renewal policy, procedures and documentation
- Managing direct reports
- Provide Coaching and training on sales best practices to develop team
- Handle client escalations when necessary
- Monitor revenue performance and in-act course correcting strategies to ensure individual and team revenue targets are attained.
- Resolving conflicts and disagreements
- Creating tools, process, and procedures to support team in their objectives
- Support the NNL Sales team through:
- Providing existing customer industry data / information to support sales efforts
- Support sales strategy creation, new systems implementation, financial budgeting / forecasting and providing customer feedback for product direction
- Support Business Partners in Key Account renewal and expansion conversations
- Act as subject knowledge expert for internal and external questions pertaining to:
- Other Activities
- Design and implement policy, procedures, systems and KPIs to streamline operations and revenue generating activities
- Aggregate and present renewal performance data on a monthly, quarterly and annual basis to senior Management team
- Monitor the book of business performance on an on-going basis to identify and mitigate any potential revenue risks
- Analyze data sets to produce and produce ad-hoc reports for strategy decisions
- Supporting VP, sales on various projects and initiatives when needed
Skills / Qualification / Education
- University degree or comparable work experience
- 7+ years B2B Account Management Experience, SaaS preferred
- 3+ years in sales leadership role
- Outstanding sales, customer success and problem-solving abilities
- Advanced knowledge of Microsoft suite
- Excellent revenue risk identification and migration ability
- Concise communicator with the ability to communicate effectively across audiences with varied technical knowledge level
- Proactive attitude towards account management and quota achievement
- Strong analytical background with ability to translate into tangible strategy
About Targeted Talent
Sourced by ZipRecruiter
Your single source for HR professional services, we offer job seekers specialized employment services, spanning contract, permanent positions, and project solutions for highly specialized and managerial level talent needs. Our team of specialized recruiters and consultants abilities extend far beyond resume or career counseling. With hundreds of collaborators strategically located throughout the country, our organization possess the local market knowledge and industry relationships that make successful geography-specific reach possible.
Industry
Recruiting and staffing services
Company size
11 - 50 Employees
Headquarters location
Vancouver, BC, CA