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Account Operations Associate Jobs in Chicago, IL

... Accounts and associate discount programs with Kohl's partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and ...

... Accounts and associate discount programs with Kohl's partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and ...

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Account Operations Associate information

See Chicago, IL salary details

$30.4K

$58.5K

$80.4K

How much do account operations associate jobs pay per year?

As of Jul 15, 2026, the average yearly pay for account operations associate in Chicago, IL is $58,527.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,900.00 and $66,400.00 per year, depending on experience, location, and employer.

What is the difference between Account Operations Associate vs Customer Service Representative?

AspectAccount Operations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentOffice setting, often in finance or banking sectorsCall centers, retail, or online support platforms
Employer & Industry UsageFinancial institutions, banking, fintech companiesRetail, telecommunications, service industries
Common Search & ComparisonFocuses on operational tasks related to accounts, data managementFocuses on direct customer interaction and issue resolution

The Account Operations Associate typically handles account management, data processing, and operational tasks within financial or banking environments. In contrast, Customer Service Representatives primarily engage with customers directly to resolve issues and provide support. While both roles require strong communication skills, the Associate role emphasizes back-end processes, whereas the Representative role is front-facing and customer-focused.

What cities near Chicago, IL are hiring for Account Operations Associate jobs? Cities near Chicago, IL with the most Account Operations Associate job openings:
Infographic showing various Account Operations Associate job openings in Chicago, IL as of July 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 84% In-person, 11% Hybrid, and 5% Remote job distribution, with an average salary of $58,527 per year, or $28.1 per hour.
Part-Time Stockroom Operations Associate

Part-Time Stockroom Operations Associate

KOHLS

Chicago, IL • On-site

$15 - $21.65/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago


Kohl's rating

5.7

Company rating: 5.7 out of 10

Based on 1,452 frontline employees who took The Breakroom Quiz

13th of 21 rated department stores


Job description

Required Afternoon and Night Availability

About the Role

In this role, you will deliver excellent customer service and consistent execution of store operations. You will efficiently process freight, replenishment, and omni channel operations.

What You’ll Do

  • Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment 

  • Replenish the sales floor as necessary based on sell through and seasonal changes

  • Engage customers by greeting them and offering assistance with products and services

  • Execute all product protection standards

  • Participate in the training process for new hires on Kohl’s brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership

All associate roles at Kohl’s are responsible for:

  • Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture

  • Exercising good judgment and discernment when making decisions; taking appropriate partners as needed

  • Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues

  • Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience

  • Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)

  • Accomplishing multiple tasks within established timeframes

  • Following company policies, procedures, standards and guidelines

  • Maintaining adherence to company safety policies for the safety of all associates and customers 

  • Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel

  • Other responsibilities as assigned

What Skills You Have

Required

  • Excellent customer service skills and ability to multi-task with strong attention to detail

  • Verbal/written communication and interpersonal skills

  • No retail experience required

  • Must be 16 years of age or older

  • Flexible availability, including days, nights, weekends, and holidays

Preferred

  • Client facing retail or service industry experience


Pay Range: $15.00 - $21.65

Kohl’s offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).  


What Kohl's employees say

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