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Account Manager Mortgage Jobs (NOW HIRING)

Manager, Mortgage Operations

Bel Air, MD · On-site

$91K - $155K/yr

The Manager, Mortgage Operations provides strategic leadership and direction for all mortgage ... account, employee assistance program, referral program, educational assistance, holidays, annual ...

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ACCOUNT MANAGER Position Description Position Summary:Ensure prompt and efficient service to ... Basic understanding of residential mortgage loan terminology, credit process anddocumentation*

Company Description HomeXpress - Your Leading Non-QM Mortgage Lender Join our growing team and be ... Qualifications: * 3-5 years of recent wholesale account management/loan processing experience in a ...

Account Manager

Santa Ana, CA · On-site

$65K - $75K/yr

Company Description HomeXpress - Your Leading Non-QM Mortgage Lender Join our growing team and be ... Qualifications: * 3-5 years of recent wholesale account management/loan processing experience in a ...

Health Savings Account with employer contribution * 401(k) retirement plan with employer match ... Employee mortgage loan program * Newrez Employee Emergency and Disaster Fund * Newrez NOW:

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Account Manager Mortgage information

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$29.5K

$65.8K

$106K

How much do account manager mortgage jobs pay per year?

As of Aug 22, 2026, the average yearly pay for account manager mortgage in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What does an account manager mortgage do?

An Account Manager Mortgage is responsible for managing relationships with clients seeking mortgage loans. They guide clients through the mortgage application process, assess their financial situations, and recommend suitable loan products. Additionally, they collaborate with lenders, underwriters, and other professionals to ensure a smooth loan approval and closing process. Their goal is to provide excellent customer service while helping clients secure the best mortgage options for their needs.

What are the key skills and qualifications needed to thrive as an account manager mortgage, and why are they important?

To thrive as an Account Manager Mortgage, you need strong knowledge of mortgage products, loan origination processes, and regulatory compliance, often supported by a background in finance or real estate. Familiarity with loan origination software (LOS), customer relationship management (CRM) tools, and sometimes state licensing or certifications is typical. Excellent interpersonal skills, attention to detail, and problem-solving abilities help build client trust and manage complex transactions. These skills and qualities are vital for ensuring smooth loan processing, regulatory adherence, and client satisfaction in a competitive mortgage environment.

How does an account manager mortgage typically collaborate with loan officers and underwriters?

Account Managers in the mortgage sector play a pivotal role in coordinating between loan officers, underwriters, and clients. They ensure that all necessary documentation is collected and submitted accurately, clarify loan requirements, and help resolve any issues that arise during processing. Regular communication with loan officers helps keep applications on track, while close collaboration with underwriters ensures that all compliance and credit standards are met. This teamwork is essential to delivering a smooth and timely mortgage experience for clients.

What is the difference between Account Manager Mortgage vs Loan Officer?

AspectAccount Manager MortgageLoan Officer
CredentialsTypically requires mortgage licensing, certifications like NMLSRequires mortgage licensing, NMLS certification
Work EnvironmentWorks with existing clients, manages accounts, provides ongoing supportAssists clients through the loan application process, originates new loans
Employer & Industry UsageUsed by banks, mortgage companies, lenders for client retentionUsed by lenders, banks, mortgage brokers for loan origination

While both roles require mortgage licensing and serve the mortgage industry, an Account Manager Mortgage focuses on maintaining client relationships and managing existing accounts, whereas a Loan Officer primarily originates new loans and assists clients through the application process.

What cities are hiring for Account Manager Mortgage jobs?

Cities with the most Account Manager Mortgage job openings:

What are the most commonly searched types of Account Mortgage jobs?

The most popular types of Account Mortgage jobs are:

What states have the most Account Manager Mortgage jobs?

States with the most job openings for Account Manager Mortgage jobs include:

Manager, Mortgage Operations

APGFCU

Bel Air, MD • On-site

$91K - $155K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago


Job description

Where Banking Feels Like Belonging
At APGFCU, our values are at the heart of everything we do, empowering us as leaders in the credit union movement. We prioritize purpose and connection in how we serve our members, co-workers and communities - helping to navigate life's little and big moments.
Summary: The Manager, Mortgage Operations provides strategic leadership and direction for all mortgage operations functions, ensuring the effective execution of residential mortgage loan processing, underwriting, closing, funding, post-closing, and secondary market delivery. This role leads and develops operational teams, aligns resources to achieve organizational goals, fosters a culture of accountability and service excellence, and drives operational efficiency while delivering exceptional member experience.
This position provides leadership for mortgage operations staff and lending pipelines, cultivates vendor and investor relationships, ensures timely investor loan file delivery, maintains compliance with regulatory and investor requirements, and champions continuous process improvement.
Leadership:
  • Manage day-to-day mortgage operations including pipeline management for processing, underwriting, closing, funding, and post-closing activities.
  • Develop and maintain operational performance standards, KPIs, and service level expectations.
  • Recruit, train, develop, and mentor mortgage operations staff.
  • Manage staffing levels, scheduling, performance reviews, leave requests, and employee development.
  • Serve as the primary escalation point for complex member, operational, vendor, and investor issues.
  • Promote a culture of accountability, teamwork, continuous improvement, and member service excellence.
  • Partner with leadership to establish departmental goals aligned with APGFCU strategic objectives.

Operations and Support:
  • Ensure mortgage loans are processed in accordance with APGFCU policy, regulatory requirements and investor guidelines.
  • Exercise lending authority within approved limits and oversee delegated underwriting authority.
  • Coordinate delivery and sale of loans on the secondary market.
  • Monitor workflow, productivity and quality metrics and implement corrective actions as necessary.
  • Maintain mortgage systems, forms, reports, and operational procedures.
  • Manage vendor relationships including appraisers, title companies, attorneys and fulfillment providers.
  • Prepare management, board, ALCO, and HMDA reporting.
  • Support audits, quality control reviews and compliance examinations.

Professional Development:
  • Remain current on mortgage lending regulations, secondary market requirements, and industry trends.
  • Participate in professional organizations, conferences and training opportunities.
  • Establish professional development goals for staff and support ongoing learning.

Additional: Responsible for completion of applicable training and compliance on federal regulations and APGFCU policies and procedures as related to the duties of this position (Bank Secrecy Act, Information Security as examples, if applicable).
QUALIFICATIONS:
Education: Bachelor's degree in business administration, Finance, Management, or related field preferred. Relevant experience may be substituted for education.
Experience: Minimum seven years of mortgage lending experience including significant mortgage operations and secondary market experience, with at least three years of leadership experience.
Physical Demand: The physical demands are consistent with a professional office environment. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.
Knowledge, Skills, and Abilities: Comprehensive knowledge of mortgage operations, underwriting, processing, secondary market activities, mortgage regulations, and investor requirements. Strong leadership, analytical, communication, organizational, and problem-solving skills. Proficiency with mortgage lending systems, reporting tools, and Microsoft Office applications.
Compensation: $91,600 - $155,600 annually
Offers are based on experience and education.
APGFCU provides comprehensive benefits such as medical and dental (shared expense), vision, 401(k), life and disability insurance, flexible spending account, employee assistance program, referral program, educational assistance, holidays, annual leave and sick leave.
APGFCU is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability to Protected Veteran status. Please use the attached link to view the EEO law poster http://www1.eeoc.gov/employers/poster.cfm
APGFCU is committed to working with and providing reasonable accommodations to persons of all abilities, including persons with disabilities. If you need a reasonable accommodation for any part of the employment process, please send to the Human Resources Department and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodations will be responded to from this e-mail address.
APGFCU participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view the details by clicking here or returning to the careers homepage.
APGFCU participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU.. Puede ver los detalles haciendo clic aquí o regresando a la página de inicio de carreras profesionales.