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Account Manager It Managed Service Provider Jobs

Manager of IT

Manhattan, NY · On-site

$150K - $175K/yr

The IT Manager will oversee ... managed service providers while developing a forward-looking technology roadmap focused on ...

This role also supports business process audits by providing technology subject matter expertise ... The Manager, IT Internal Audit serves as a collaborative partner to IT, Finance, external auditors ...

$60 - $80/hr

Reporting to the Manager, IT Operations, this role is the primary hands-on owner of employee ... This role works alongside Accuity's managed service provider as the internal point of contact who ...

IT Manager

Silver Spring, MD · On-site

$85K - $90K/yr

... and managed service providers, including contract and cost negotiations. IT Operations & ... Financial Flexibility - Flexible spending accounts (FSA) to help with healthcare and dependent care ...

This role will provide governance and oversight of IT projects to ensure goals are accomplished on ... Flexible Spending Accounts: FSA and HSA offerings with company contributions to HSA * Well-being:

IT Manager - Safety & Emergency Services

Largo, FL · On-site

$81K - $99K/yr

Manage relationships with vendors, consultants, and service providers; evaluate offerings and ... Enjoy affordable medical, dental, vision, life insurance, flexible spending accounts, and more that ...

IT Manager

Bainbridge Island, WA · On-site

$108K - $133K/yr

Maintains relationships with technology vendors and service providers, including negotiating ... Health care & dependent care flexible spending accounts * 401k with 5% employer match after 1 year ...

... IT Managed Services Provider dedicated exclusively to the automotive, heavy-truck, and RV ... Helion is actively recruiting for a new Team Member on our Account Management team, as a Client ...

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Account Manager It Managed Service Provider information

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How much do account manager it managed service provider jobs pay per year?

As of Sep 9, 2026, the average yearly pay for account manager it managed service provider in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

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Manager of IT

Manhattan, NY • On-site

SoHo Dragon
IT Services • 11 - 50 employees

$150K - $175K/yr

Full-time

Re-posted 26 days ago


Job description

Manager of IT
Full-Time | Manhattan, New York | Hybrid (3-4 Days Onsite)
Our client
Is a venture-focused boutique law firm that delivers Big Law-level expertise with greater agility and partner attention. The firm advises startups, investors, and growth companies across private equity, M&A, capital markets, fund formation, IP, and litigation. With a strong national presence, it is recognized for its work in venture capital and emerging companies, combining deep expertise with an entrepreneurial, forward-thinking approach, including investments in legal tech and AI.
The Opportunity
SoHo Dragon represents a boutique business law firm that is seeking a Manager of Information Technology to lead its technology strategy and day-to-day operations. This role reports to firm leadership and partners with a Technology Steering Committee to guide priorities across legal technology, cybersecurity, and emerging tools such as AI.
The IT Manager will oversee managed service providers while developing a forward-looking technology roadmap focused on improving efficiency, strengthening security, and supporting the firm's continued growth.
In Summary
Own the firm's entire technology function - oversee day-to-day IT operations through managed service partners while ensuring performance, reliability, and security.
Set and drive technology strategy - build a multi-year roadmap and advise leadership on investments across legal tech, cybersecurity, and AI.
Use technology as a competitive lever - improve client service, increase operational efficiency, and position the firm as a modern, tech-enabled business.
Key Responsibilities
IT Operations & Service Partner Management
  • Oversee and manage the firm's strategic IT service partners, ensuring service delivery meets performance expectations and SLAs.
  • Serve as the primary internal escalation point for technology issues affecting attorneys, staff, and firm operations.
  • Manage relationships with technology vendors and negotiate contracts to deliver value and cost efficiency.
  • Ensure the reliability, security, and performance of the firm's IT infrastructure across all office locations.

Technology Strategy & Steering Committee
  • Advise the firm's Technology Steering Committee on strategic technology investments, emerging trends, and prioritization.
  • Develop and maintain a multi-year technology roadmap aligned with the firm's growth strategy and client service objectives.
  • Lead evaluation and implementation of legal tech platforms..
  • Champion AI adoption across the firm - identifying practical, high-value use cases for generative AI and legal AI tools, and guiding responsible implementation.

Cybersecurity & Compliance
  • Own the firm's cybersecurity posture, policies, and incident response readiness.
  • Ensure compliance with applicable data protection regulations and legal industry security standards.
  • Drive a security-first culture through training, awareness, and policy enforcement.
  • Manage business continuity and disaster recovery planning.

Stakeholder Engagement & Communication
  • Build strong working relationships with firm leadership, partners, associates, and staff to understand and proactively address technology needs.
  • Communicate complex technology concepts clearly to non-technical audiences, including presentations to firm leadership and the Steering Committee.

Qualifications
Required
    • 10+ years of progressive IT leadership experience, with a meaningful portion in a law firm or professional services environment.
    • Demonstrated experience managing outsourced/managed IT service providers and holding vendors accountable to high performance standards.
    • Strong working knowledge of legal technology platforms (document management, e-billing, practice management, collaboration tools) and the Microsoft 365 ecosystem.
    • Proven ability to develop and execute technology strategy at an organizational level.
    • Experience advising senior leadership on technology direction, ROI, and risk.
    • Deep knowledge of cybersecurity principles, frameworks, and best practices in a legal or professional services context.
    • Excellent communication and interpersonal skills; comfortable presenting to partners and firm leadership.

Preferred
    • Experience with AI and emerging legal tech tools and the ability to evaluate and implement them thoughtfully.
    • Familiarity with the unique technology needs of boutique or mid-size law firms.
    • Bachelor's degree in Information Technology, Computer Science, or a related field; advanced degree or relevant certifications (CISSP, CISM, PMP) a plus.
    • Startup or high-growth firm mindset: scrappy, resourceful, and energized by building - not just maintaining.

Who We're Looking For
We're looking for someone who's naturally curious, brings energy, and is genuinely excited about what technology can do for a growing law firm. This isn't a "keep the lights on" role - we want someone who spots opportunities, thinks ahead, and actually gets things done. You'll need the confidence to build trust with partners, along with the mindset to challenge how things have always been done.
This is an entrepreneurial environment - things move quickly, initiative is valued, and people are expected to take ownership. If you're looking for a role where you can make a real impact, shape how technology is used across the firm, and help a high-performing business stay competitive, this could be a great fit.
Who We're NOT Looking For
A pure "keep the lights on" IT manager who focuses only on maintenance and support without thinking strategically.
Someone overly theoretical or hands-off who prefers designing strategy but not owning execution or outcomes.
A rigid, process-heavy operator who struggles in a fast-moving, entrepreneurial environment or hesitates to challenge the status quo.
Compensation & Benefits
  • Total compensation of $150,000 - $175,000, based on experience.
  • Comprehensive benefits package.
  • Hybrid work arrangement: 4 days onsite at our Manhattan office; remaining days remote.
  • Opportunity to work alongside outstanding attorneys and business professionals on challenging, high-profile matters.

Soho Dragon logo

About Soho Dragon

Sourced by ZipRecruiter

We know that senior business executives are busy. We understand the struggle of ensuring that your IT project doesn't put round pegs into square holes. With our experience and a focus on teamwork and best practices, SoHo Dragon ensures that your project will be delivered right the first time (yes, even the hairy, must-be-delivered-tomorrow projects). We work with companies that are growing rapidly but whose systems lag. They are stretched to the seams, with leadership that is fed up with wasting resources on administration and wondering why their workers take so long to finish their tasks. SoHo Dragon does not have a sales team. We listen to our clients. We frequently hear that Microsoft software or financial solutions aren’t making the difference our clients are looking for. That’s where our seasoned technologists come in, making sure that Microsoft software and financial solutions are implemented, structured, and used correctly. We make the technology work for your business.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

NY, US

Year founded

2010

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